Massage 2 Mummy Reviews 151

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

This company is definitely a scam. I actually brought this as a gift for someone and was soo embarrassed when they were unable to book and I tried contacting as well as go through PayPal but had no lu... See more

Rated 1 out of 5 stars

I don't usually leave reviews but feel I have to on this occasion as I was so disappointed with the service (or rather lack of service) provided. On the first occasion the therapist did not turn up (a... See more

Company replied

Rated 1 out of 5 stars

Absolutely disgusting service. Massage therapist cancelled and I was offered a refund which was promised to be issued within two weeks. It has now been over a month and no one is responding to my em... See more

Rated 2 out of 5 stars

Hi, massage itself was ok however I paid for 60 minutes full body massage and I received 40 minutes as lady was late and I did not want head to be massaged. Lateness should not impact on duration of t... See more

Company replied

Company details

  1. Massage Therapist

Information provided by various external sources

Massage 2 Mummy are the UK's only national specialists in Pregnancy Massage. Trained specifically to ensure a safe and relaxing treatment at this amazing time in a woman's life, our therapists provide an unrivalled service exactly when you need it most and in the comfort of your own home.


Contact info

1.9

Poor

TrustScore 2 out of 5

151 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic 👏

Emma was great, I felt really safe she had all the PPE on to protect me and her.
She brought everything with her and really made me feel at ease.
It was just what I needed after a long week at work!

November 22, 2020
Rated 4 out of 5 stars

Very good

Very good. Would recommend. Quick to respond and did not have to wait long for an appointment

November 18, 2020
Rated 5 out of 5 stars

Amazing massage

Had a pregnancy massage at 32 week pregnant. The masseuse was very friendly and professional, and the massage was absolutely amazing and much much needed! Worth every penny!

November 18, 2020
Rated 5 out of 5 stars

Best experience!

I called up Tuesday afternoon and was booked in for Wednesday evening with Amanda! She is absolutely amazing, she made me feel so comfortable and relaxed! I have suffered really bad with sciatica these past couple of months and have had no pains since my massage and managed to get a full night's sleep! Would definitely recommend to any mummy to be!! Thank you so much for everything!

November 18, 2020
Rated 5 out of 5 stars

Fantastic experience

My masseuse Fiona was professional, she was mindful of my comfort and also very strict with her covid protection. The massage was absolutely amazing, and with it being in my own home, I was more relaxed than I'd have been somewhere else. I went straight for a nap afterwards! Very happy with the quality and service I've received, would definitely recommend.

November 18, 2020
Rated 5 out of 5 stars

I had an amazing Massage 2 Mummy…

I had an amazing Massage 2 Mummy masseuse, Chanel, come to my house twice. She was very calming, professional and really put me at ease. She checked how I was getting on and whether I had any physical changes I needed addressing for my 2nd appointment. She was a very good masseuse and I wouldn't hesitate to book her again.

November 18, 2020
Rated 5 out of 5 stars

15/09/2020 - Excellent!

The massage really helped me prepare for the aches and pains the week was about to bring and released any tension in my body from work and postural disturbances from the pregnancy.

It helped me mentally and emotionally giving myself that time to completely relax and enjoy bump.

On time, convenient and great for those oxytocin levels...highly recommended

October 13, 2020
Rated 5 out of 5 stars

Very happy client.

I am so happy with my massage and the masseuse Chanel was lovely, easy to feel comfortable around and just genuine. Had to rebook on the spot for her to see me again before little mans arrival. Feel so relaxed now.

October 1, 2020
Unprompted review
Rated 2 out of 5 stars

Not satisfied

Hi, massage itself was ok however I paid for 60 minutes full body massage and I received 40 minutes as lady was late and I did not want head to be massaged. Lateness should not impact on duration of the massage also if I don't want part of the body to be massaged that time should be used for other part od the body as massage is described and priced for 60 minutes so not very impressed. I wouldn't not use it again.

September 29, 2020
Unprompted review
Massage 2 Mummy logo

Reply from Massage 2 Mummy

Hi Mom to be

Thank you for taking the time to review your experience and for making us aware of the above. It is certainly the case that a 60 minute massage should be exactly that regardless of the arrival time of the therapist or your preference for a particular area not to be treated.

If you would be kind enough to contact us directly at customer.service@massage2mummy.com with the details of your appointment we will see that this is looked into immediately.

Kind Regards

Massage 2 Mummy

Rated 5 out of 5 stars

Thank you Nicola for your visit today

Thank you Nicola for your visit today. She arrived at my place of work to carry out my massage booked. From the beginning she was extremely professional and made me feel like a client and relaxed in my our salon which was lovely to be on the other end! Thabks again, lovely way to end work before maternity!

February 28, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. I was really struggling to find a pregnancy massage after moving to a new area at 28weeks pregnant. Massage 2 Mummy took all the hassle out of it for me and I now have regular massages with a lovely lady from the convenience of my own home.

January 28, 2020
Unprompted review
Rated 2 out of 5 stars

The massage wasnt good at all

The massage wasnt good at all - no effort was put into it n u didnt enjoy it at all

January 27, 2020
Unprompted review
Massage 2 Mummy logo

Reply from Massage 2 Mummy

Hi

Thank you for taking the time to review our service and we are very sorry to hear that you were unhappy with the experience. It is very rare that we receive poor feedback regarding our service and so of course when we do, we take it very seriously.

If you could contact us directly on customer.service@massage2mummy.com and provide us with as much information as possible we will look into this immediately.

Our apologies again and we look forward to hearing from you soon.

Massage 2 Mummy

Rated 5 out of 5 stars

Overall a very good experience

Overall a very good experience. Booking was easy, polite staff, reliable, fair pricing, Therapist easy to get on with, ask all the correct questions. I am very pleased with this business and wish I found them before now.

January 21, 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous!

Had a wonderful full body massage yesterday with Gael and wanted to write a review to say how refreshed and relaxed it made me feel! Gael was such a professional, she made me feel so comfortable and I would certainly recommend her! What a lovely lady and fantastic service!

January 20, 2020
Unprompted review

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