Their customer service and support are EXCELLENT!! I am extremely impressed with how swiftly they responded to my inquiries and the support they provided was next level. now we can't wait for our mass... See more
Company replied
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Salesperson, Yunior, was not pushy at all and was very knowledgeable regarding the different chairs. He let us try out a few. We never at any point felt rushed at all. It was a very pleasant experi... See more
Company replied
Yunior at Massage Chair Heaven was a delight to work with, and made my purchase very easy. He was very informative and saw to it that all my concerns and questions were addressed. Delivery and a reaso... See more
Company replied
Excellent service and great quality product. Wife wanted the Osaki OS-Pro Ai Series DuoMax 4D and Massage Chair Heaven had it at my door in a week flat even with a holiday weekend. Highly recommend... See more
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Company details
Written by the company
Bring the spa home to you, massage anytime you need it in the comfort of your own home. Unwind, de-stress and heal with our zero gravity chairs! Our goal is to make your experience as pleasant as possible. Free Shipping & No Sales Tax.
Contact info
15412 NW 77TH CT , 33016, Miami Lakes, United States
- 8336277245
- info@massagechairheaven.com
- massagechairheaven.com
4.9
Excellent
333 reviews
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Reply from Massage Chair Heaven
Hi David,
Thank you so much for choosing TrustPilot to leave your feedback on your recent purchase for the Osaki Bravo Duo. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us.
Regards,
Yunior @ Massage Chair Heaven
Their customer service and support are…
Their customer service and support are TOP notch!! I am extremely impressed with how quickly they responded to my questions and the support they gave was next level. Now we can't wait for our massage chair to come in!
January 19, 2026
Unprompted review
Reply from Massage Chair Heaven
Hi Sally,
Thank you so much for choosing TrustPilot to leave your feedback on your recent purchase for the Osaki Duomax. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us.
Regards,
Yunior @ Massage Chair Heaven
Easy to work with
Easy to work with. Delivery and setup was on time no issues and product is great!
October 13, 2025
Reply from Massage Chair Heaven
Hi Chris
Thank you for choosing TrustPilot to leave your feedback on your recent purchase for the Osaki master. It was a pleasure to assist you and if you need anything in the future, do not hesitate in contacting us.
Regards
The Massage Chair Heaven Team
Great Massage Chair dealer We have been completely satisfied with…
We have been completely satisfied with all of the support we have received from the team at Massage Chair Haven. Delivery of our chair was perfect and my wife loves the Osaki qua;it’s. Thanks to Yunior and his team!
January 9, 2026
Unprompted review
Reply from Massage Chair Heaven
Hi Jeff,
Thank you so much for choosing TrustPilot to leave your feedback on your recent purchase for the Osaki Bravo Duo Flex. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us.
Regards,
Yunior @
Massage Chair Heaven
Good experience
January 10, 2025
Unprompted review
Reply from Massage Chair Heaven
Hi there,
Thank you so much for choosing TrustPilot to leave your feedback on your recent purchase. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us.
Regards,
The Massage Chair Heaven Team
Very helpful and patient during the…
Very helpful and patient during the sales process. Install went very well!
December 10, 2025
Unprompted review
Reply from Massage Chair Heaven
Hi Vic,
Thank you so much for choosing TrustPilot to leave your feedback on your recent purchase for the D.Core 2. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us.
Regards,
Yunior @ Massage Chair Heaven
Reply from Massage Chair Heaven
Hi Stacey,
Thank you for choosing TrustPilot to leave your feedback on your recent purchase for the Human Touch Perfect Chair. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us.
Regards,
The Massage Chair Heaven Team
We are very satisfied with the white…
We are very satisfied with the white glove service, pricing, and quick professional sale of our purchase. Thank you!
November 7, 2025
Reply from Massage Chair Heaven
Hi David,
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki GranDuo. It was a pleasure to assist you and if you need anything else in the future,do not hesitate in contacting us anytime.
Regards,
The Massage Chair Heaven Team
Massage Chair Heaven made relaxing at…
Massage Chair Heaven made relaxing at home feel next-level. The chair I got was comfortable, powerful, and easy to set up. It's a spot for anyone wanting a little spa experience without leaving the house.
December 2, 2025
Unprompted review
THE Perfect Chair for me!
Company kept me informed every step of the way; delivery was on time; drivers/chair assemblers were courteous & PROFESSIONAL; installation was flawless & cleanup was complete.
December 9, 2025
Reply from Massage Chair Heaven
Hi John,
Thank you for choosing Trustpilot to leave your feedback on your recent purchase of the Human Touch Perfect Chair. It was a pleasure to assist you, and if you need anything else in the future, do not hesitate to contact us anytime.
Regards,
Sophie @ Massage Chair Heaven
I believe I was treated fairly and honestly
What makes my experience great is the chair it's self.
In the evening i can find pain relief and relaxation and
that's why I bought the chair!!!
September 9, 2025
Reply from Massage Chair Heaven
Hi Arthur,
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Human Touch Perfect Chair. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
The Massage Chair Heaven Team
Beautiful chair that is easy to clean
Beautiful chair that is easy to clean. Heater and speakers work well. Good support service.
January 2, 2025
Reply from Massage Chair Heaven
Hey Fred!!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki OS-HighPointe 4D Massage Chair. It was a pleasure to assist you and your wife here in the showroom. If you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Yunior @
Massage Chair Heaven
Yunior made the experience outstanding
Yunior made the experience outstanding! We used the "out of staters" program for additional discount, coming in from Indianapolis. Yunior picked us up at the airport, spend very focused time with us and delivered us to our hotel for a continued short vacation. Yunior is truly a remarkable person. Extremely personable and hospitable. He definitely went the extra mile. We were able to take as much time as we wanted sampling the many chairs he has on the floor. This was a huge benefit.
The white glove delivery guys got confused with a misleading instruction and diagram in the assembly booklet. I texted Yunior and he FaceTimed us and with the camera gave us the correct instructions that were not presented in the original manual. This was a huge service from him after the sale. We would have been dead in the water without him.
Highly recommend Massage Chair Heaven!!
September 11, 2025
Reply from Massage Chair Heaven
Hey Tim!!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Trion Flex. It was a pleasure to assist you and your wife here in the showroom. If you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Yunior @
Massage Chair Heaven
I was skeptical to buy
I was skeptical to buy an item that I had not tried before.
I had been in a couple of massage chairs before, but I read about many chairs before my purchase of the Osaki OP-Kairos 4D LT. It is a great chair. Great personal customer service from massage chair heaven too. However, I am in my late 60s, and I opted for white glove delivery and setup.
That part did not go so well.
Two men came with a single dolly. The three stairs into my house ended up dumping and rolling my chair into the yard. No apologies given. Of the two men, only one spoke English and the other one, not so good at English either. They needed the instructions as I would have too. I provided them a flashlight, but the chair had its own screwdriver tool. Some smaller trash was also left behind.
My chair did not come with a back pad for easier roller comfort, but massagechairheaven, shipped one out to me when I inquired. FOC too. Great helpers. The chair comes with instruction manual, but it leaves questions in certain areas. Voice interface is nice, but the Bluetooth speakers could be a bit better.
Overall. my chair and I are great buddies!
A week later, i bought a similar model for a friend who needs the health benefits more than I.
September 3, 2025
Reply from Massage Chair Heaven
Hi Barry!
Thank you for choosing Trustpilot to share your feedback on your recent purchase of the Osaki Kairos . We’re delighted to hear you’re enjoying the chair and that it’s become a great companion for you!
We sincerely apologize for the issues you experienced with the White Glove delivery. While this service is handled by a third-party logistics team, your feedback is very important to us and will be shared to help improve future experiences.
We’re glad we could promptly send you the back pad free of charge, and we’ll always be here to assist with any questions or support you may need in the future. Enjoy your chair, and thank you again for trusting Massage Chair Heaven.
A good massage chair
A good massage chair. Delivery and set up was good. Overall I am satisfied. 👍
June 19, 2025
Reply from Massage Chair Heaven
Hi Sovan
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for Osaki admiral. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
The Massage Chair Heaven Team
Reply from Massage Chair Heaven
Hi Scott!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Trion Flex. It was a pleasure to assist you and your wife here in the showroom. If you guys need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Yunior @
Massage Chair Heaven
I love Massage Chair Heaven
Yunior and his wife are amazing. They are truly available 24/7 and are both incredibly knowledgeable about everything related to massage chairs. The showroom in Miami Lakes is great! Yunior spent several hours with my wife and I, showing us the various top-of-the-line massage chairs, giving us plenty of time to demo many of the chairs. The particular massage chair we purchased has been far beyond anything we could have expected. It's Heaven!
July 17, 2025
Reply from Massage Chair Heaven
Hi Craig!!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Duomax. It was a pleasure to assist you here in the showroom, and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Yunior @
Massage Chair Heaven
This was an excellent experience from…
This was an excellent experience from the knowledgeable staff to the prompt delivery and setup to the excellent after sales service.
May 1, 2025
Reply from Massage Chair Heaven
Hi Steven!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Fujiiryoki Cyber Relax Pro. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Sophie @
Massage Chair Heaven
Excellent retailer
Excellent retailer, knowledgeable with great customer service and many choices to view and try at his location
April 21, 2025
Reply from Massage Chair Heaven
Hi Jacques!
Thank you for choosing Trustpilot to leave your feedback on your purchase for the Cyber Relax Pro. It was a pleasure to assist you here in the showroom and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Yunior @
Massage Chair Heaven
Best customer service ever!
Best customer service ever!! We had a problem with our chair and Sophie was so responsive and helpful-- I wish everyone provided such good service. Highly recommend.
July 19, 2025
Unprompted review
Reply from Massage Chair Heaven
Hi Melissa!
Thank you for choosing Trustpilot to leave your feedback on your purchase for the Osaki DuoMax. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Sophie @
Massage Chair Heaven
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