Their customer service and support are EXCELLENT!! I am extremely impressed with how swiftly they responded to my inquiries and the support they provided was next level. now we can't wait for our mass... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Salesperson, Yunior, was not pushy at all and was very knowledgeable regarding the different chairs. He let us try out a few. We never at any point felt rushed at all. It was a very pleasant experi... See more
Company replied
Yunior at Massage Chair Heaven was a delight to work with, and made my purchase very easy. He was very informative and saw to it that all my concerns and questions were addressed. Delivery and a reaso... See more
Company replied
Excellent service and great quality product. Wife wanted the Osaki OS-Pro Ai Series DuoMax 4D and Massage Chair Heaven had it at my door in a week flat even with a holiday weekend. Highly recommend... See more
Company replied
Company details
Written by the company
Bring the spa home to you, massage anytime you need it in the comfort of your own home. Unwind, de-stress and heal with our zero gravity chairs! Our goal is to make your experience as pleasant as possible. Free Shipping & No Sales Tax.
Contact info
15412 NW 77TH CT , 33016, Miami Lakes, United States
- 8336277245
- info@massagechairheaven.com
- massagechairheaven.com
4.9
Excellent
333 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
December 13, 2024
Reply from Massage Chair Heaven
Hi!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Master. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime!
Regards,
The Massage Chair Heaven Team
We love our massage chair so much!!
We love our massage chair so much!!! Don't know how we did with out it!!!
December 12, 2024
Reply from Massage Chair Heaven
Hi Darrell!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Bravo Massage Chair. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime!
Regards,
The Massage Chair Heaven Team
After researching chairs and not sure…
After researching chairs and not sure who to trust, I communicated with Sophie at Message Chair Heaven and she was super helpful helping me find an affordable chair that we could use with our special needs son. The chair arrived and I as the caregiver tried out all the options and I’m fairly certain I never want to get out of the chair. I know it will benefit our son and also his mama! Fujiryoki message chair is my new BFF!
February 24, 2025
Reply from Massage Chair Heaven
Hi Jayme!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Fujiiryoki Massage Chair. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime!
Regards,
Sophie @ Massage Chair Heaven
Good follow up responses
I like the response that they have for each time of my request.
They waived the white glove fee which i appreciated.
i just have the massage chair for a few weeks and hopefully they will follow through to have that good service.
February 11, 2025
Reply from Massage Chair Heaven
Hi Sandy!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Fujiiryoki Jp4000. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime!
Regards,
Sophie @ Massage Chair Heaven
Im walking on clouds.
Im walking on clouds.
8 days in and 12 hours of massage 🙄
i feel a little beat up, but in the best way.
I have my own private masseuse, there is no way describe it, i just love it.
February 12, 2025
Unprompted review
Reply from Massage Chair Heaven
Hi Sandy!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Dcore 2 Massage Chair. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime!
Regards,
Sophie @ Massage Chair Heaven
What a great company to deal with!
I ordered my second message chair from this company.
I reached out to them, chatted with Sophie the same person I was in contact with during our first purchase.
I told her I wanted the best they offered. She directed me to a message chair, not the most expensive, not the cheapest.
I am totally thrilled with the chair. Sophie helped me non stop with the purchase. Dealing with multiple questions, comparisons I did using AI. All kept leading back to the chair she recommended.
February 14, 2025
Unprompted review
Reply from Massage Chair Heaven
Hi there!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Cyber Relax Pro. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Sophie @
Massage Chair Heaven
After thoroughly researching massage…
After thoroughly researching massage chairs needed for medical reasons, I chose Massage Chair Heaven and have been extremely satisfied with the MARVELOUS chair. It is SO helpful to our family.
A very special thanks to Junior for his and his wife's expert advice: they were right!
September 18, 2024
Reply from Massage Chair Heaven
Hi Anne,
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Luraco Medical Massage Chair. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Sophie @
Massage Chair Heaven
Massage Chair Heaven was Absolutely the Best
Massage Chair Heaven was so helpful. This was a big purchase for me and they went through all the options to pick the best chair for me. They were even available over the weekend. They have a close relationship with Osaki and put me in touch after the purchase to make sure I understood how to get the most out of the chair.
December 30, 2024
Unprompted review
Reply from Massage Chair Heaven
Hi Andrea,
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Duomax. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Sophie @
Massage Chair Heaven
Incredible Chair
This chair is amazing! So many different auto massage settings. We’re still learning its many features! And it is an absolutely beautiful piece of furniture.
October 29, 2024
Reply from Massage Chair Heaven
Hi Betty,
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Admiral. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
The Massage Chair Heaven Team
Reply from Massage Chair Heaven
Hi Anthony!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime!
Regards,
Sophie @ Massage Chair Heaven
Reply from Massage Chair Heaven
Hi Suzanne,
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Emperor. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
The Massage Chair Heaven Team
TOP RATED CUSTOMER SERVICE.
Please let Yunior know that the customer service was A+++ and top rated to the extreme. From me placing my order and asking not to ship until Jan. 6th because as I was leary that my husband would not want the chair proved true the service from your company was awesome. I had my refund within minutes of talking to Yunior. Thank you so very much. If anyone I know ask about a chair I'll highly recommend your company. Linda
December 1, 2024
Unprompted review
Reply from Massage Chair Heaven
Hi Linda,
Thank you for choosing Trustpilot to leave your feedback on your recent interaction with us. While your husband is not ready for a massage chair at this moment, it was a pleasure to assist you guys. If you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Yunior@
Massage Chair Heaven
We love our new massage chair
We love our new massage chair . It was set up so well and now it helps us to relax. It is also healing for our backs.
October 16, 2024
Reply from Massage Chair Heaven
Hi there!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
The Massage Chair Heaven Team
My amazing D.Core 2 massage chair
My D.Core 2 massage chair finally arrived this afternoon. I spent one month trying all different chairs from various stores and decided to buy this one. This is an amazing chair and it worths every penny. I am especially happy with Yunior and his team mate Sophie. They provided the best customer services I have ever get. Yunior is always very patience with tons of my wildest questions. He never show any push for sales and let me take as much time as needed to make my best decision but make sure he is always there if I need anything. That is what I like most about Yunior. I find him a very dedicated and reliable person.
November 22, 2024
Reply from Massage Chair Heaven
Hi Lan!!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the D.core 2 It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Yunior @ Massage Chair Heaven
It was a great a purchase and I have…
It was a great a purchase and I have enjoyed every minute and the staff made the transaction manageable for me, especially I really like the call confirming my address among other things prior to shipping.
September 10, 2024
Reply from Massage Chair Heaven
Hi Louis,
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Ceragem Bed. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
The Massage Chair Heaven Team
Answered all my questions and made…
Answered all my questions and made everything very easy! Love my chair and couldn't have asked for better customer service! I spent many hours looking at various sites and Sophie helped me through everything and I don’t regret this buy one bit! Thank you!
August 27, 2024
Reply from Massage Chair Heaven
Hi Scott!!
How have you been? Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Infinity Massage Chair. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Sophie @
Massage Chair Heaven
The entire buying experience was…bar none one of the best experienced.
The entire buying experience was fantastic. All of our questions were answered fully. We loved the no pressure sales which made us return to Massage Chair Heaven vs any other company. We initially started looking for one chair but Sophie was great is helping us match our needs and we ended up with a better choice for the same price. The only issue we had was the strength of the massage as it is intense. An extra pad was sent to us to help with that until we adjusted to the chair. Again, fantastic experience and we recommend Massage Chair Heaven to anyone looking for a massage chair.
October 28, 2024
Reply from Massage Chair Heaven
Hi Steven,
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki DuoMax. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Sophie @
Massage Chair Heaven
I am 100% satisfied with my experience…
I am 100% satisfied with my experience with Massage Chair Heaven. We love our new chair. The purchase, the delivery, the set up was excellent. And everyone was so nice.
August 14, 2024
Reply from Massage Chair Heaven
Hi Katie,
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Perfect Chair 610. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Yunior @
Massage Chair Heaven
Great buying experience!
Yunior helped me select between two chairs I liked. Shipping was fast and very professional. I opted to assemble the chair myself. Five pieces. Not that hard if you have some assembly skill. Great communication on shipping, features on chair and follow up. Chair has been great so far.
November 11, 2024
Reply from Massage Chair Heaven
Hi Doug,
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Kyota M868. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Yunior @
Massage Chair Heaven
Staff ended up spending a ton of time…
Staff ended up spending a ton of time with me as we worked out what we wanted to achieve with a chair. They were all patient, Interesting, and had information packed answers. I enjoyed the process.
August 16, 2024
Reply from Massage Chair Heaven
Hi Shannon,
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Bravo. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Sophie @
Massage Chair Heaven
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.