Very trustworthy. But if your money has any problems transferring, Contacting support is such a huge hassle. They barely respond back, It gets so annoying.
Company replied
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MassPay ensures our customers' payment operations are as global as their vision. We deliver our customers a worldwide payout and payment presence that meets ever-changing local ecommerce and payee preferences. One KYB, one API and our intelligent payment orchestration platform connects you to the world like never before.
6605 Grand Montecito Parkway, Suite 100, 89149, Las Vegas, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 2 weeks
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The only good thing about this company is low fees .
My experience was very bad . After 2 weeks of some issue with my account verification I was hacked and lost 530$ and they will not investigate it or give you a refund .
Great communication, i was able to access my funds in no time!
I tried to withdraw money it showed me that money was sent successfully I see my wallet is empty again I tried and again 3 times I had full all this info on account. They send me alert that it’s not me and on the date and time area they wrote 1970 year 00:00 time I didn’t get this alert… I just used my other phone not more.. it takes too much time
The service was very useful, fast, and efficient. I had an excellent experience.
Worst experience ever. Put more forms of withdraw.
Fast service received my money instantly in my South African bank
This is my very first time receiving money with MassPay and I was amazed by the quick process of creating my account and getting verified and receiving my funds by interact e-transfer to my Canadian bank account within minutes. I’m very happy this Service exists and I will continue using it for my international business income.
Everything went smoothly and it was quicker than expected
It was easy, fast and it offers a lot of options but it takes too much money as “fee”.
So fast and reliable,great customer service as well….highly recommend
Very disappointing experience with MassPay. My account was blocked without a clear explanation, and I received conflicting information from different representatives about whether it would be reopened. The lack of transparency and coordination between departments left me unable to access my earnings for an extended period of time. I would not recommend this service based on my experienc
I requested a payment via PayPal on May 29, and everything went great. I gave only 4 stars because they charge $10 for every month I don't request a payment. Maybe that's how they operate, and I didn't know this.
The payments have always arrived super fast as well as the transfers. Nothing to complain about! Clear platform, works well and feels safe to work with. I also personally like how it notifies me about the payments received -the minute they arrive- through sms and email, as well as the transfers being sent. Its a serious company, from my perspective of amateur freelancer.
In minutes I have the money in my bank 👍❤️
If the app gives you options to pay a fee so that you may choose the option for instant pay… then it should instantly pay you to the method you input. Furthermore, I paid a fee for instant pay yet it did not show up in my checking account instantly which is the option I chose and paid for. Very disappointing that the options are misleading and also taking a fee for the instant payment without receiving the payment. I would call that theft of services by taking one’s money for a fee on the option of instant pay but not receiving the payment instantly. Also, I received a text stating the payment would be received within 48 hrs. Thats not instant pay… fix this problem please for that is very wrong to mislead someone that trusts in the website.
It was all very simple, and the redemption was much quicker than I thought it would be!
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