Mastercard Reviews 7

TrustScore 2.5 out of 5

2.4

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Company details

  1. Payment Service
  2. Cryptocurrency Service
  3. Currency Exchange Service

Information provided by various external sources

Mastercard is a leader in global payments and a technology company that connects billions of consumers, thousand of financial institutions, and millions of merchants, as well as governments and businesses around the world.


Contact info

  • Purchase Street 2000, 10577, Harrison, United States

  • mastercard.ca

2.4

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
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1-star

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Rated 2 out of 5 stars

Company Policy Upon Death & High Interest Rates

As the Executor of my late father’s estate, I contacted Walmart Rewards MasterCard today to notify them of his passing and to advise that the outstanding balance will be settled once Probate is complete and I have access to the estate funds. I also requested that interest charges be suspended during this period; however, the request was declined due to their automated system.

It is disappointing to encounter such a lack of flexibility and compassion in these circumstances. At times, one is left to wonder whether honesty and transparency are truly valued. The account’s current interest rate is 22.97%, which increases to 26.99% after a single missed minimum payment; an exceptionally high rate. I sincerely miss the days of genuine, empathetic customer service.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Garbage

This entire site is incapable of honestly any help you need, and I wouldn't ever recommend thinking that they are going to treat you as a customer they want to keep.

November 7, 2023
Unprompted review
Rated 1 out of 5 stars

Mastercard the Perfect Gift card is…

Mastercard the Perfect Gift card is simply a scam. Stay away if possible from this product.
I bought a card for 50 dollars and I was able to use only 20 dollars off it. Basically, there were some fraudulent transactions made from overseas on the card. Mastercard charged fees on top of the fraudulent transactions and after reporting to them, they blocked the card and kept the balance on the card.
The hardest part of the experience is being ripped off by Mastercard because they are unable to protect their own product.

July 29, 2019
Unprompted review

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