Association of Master Tradesmen Reviews 

261
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the friendly staff, exceptional service quality, and professional communication maintained throughout all stages of their building projects. Many people deeply appreciate the reliable guidance, detailed estimates, and continuous support when searching for trusted local tradespeople. Though some customers experienced frustrating issues with incomplete work and poor performance from a few recommended contractors on site. A small group of individuals also reported facing unexpected financial expenses or feeling left without proper management assistance when serious problems arose. Others mentioned that pricing details could sometimes feel ambiguous or confusing when comparing different builder quotes.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the supportive approach and clear... See more

Staff

Users describe positive interactions with staff, highlighting helpful and professional customer service... See more

Quality

Consumers find quality to be exceptional, expressing immense satisfaction with the finished projects and high... See more

Customer service

Reviewers highlight positive aspects of customer service, describing amazing support from start to finish.... See more

Price

Clients share ambiguous opinions on price, as experiences vary significantly between projects. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Regency Home Builders (John Statham) went above and beyond, always punctual, polite, project finished on time and under budget. Work first class, as clean as possible, would use again and highly recom... See more

Rated 5 out of 5 stars

we contacted master tradesmen and within 2 hours received a call from a building company we decided to work with. We needed a total property renovation. Their work was nothing but professional, wi... See more

Rated 5 out of 5 stars

Turned up on time extremely helpful and advised when necessary of alternative options which were better than my original ideas and plans Renovated a bathroom kitchen and utility room Ripped out... See more

Rated 5 out of 5 stars

We were not in the U.K. for the whole of the build, we were kept informed every step by phone, messages, emails and photographs and they even suggested improvements on our original plans. The owner o... See more


Company details

  1. Consumer Advice Center

Written by the company

The Association of Master Tradesmen is a Trade Association Providing Local, Vetted Builders All Over The UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

261 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(261)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

Extension

Helped to source our builder for the extension we always wanted.

They also helped with guided documentation and contract templates which were very useful.

It was nice to use a service where you have the assurance that the trades people have been vetted and monitored.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Regency Home Builders

Regency Home Builders (John Statham) went above and beyond, always punctual, polite, project finished on time and under budget. Work first class, as clean as possible, would use again and highly recommend. Everyone needs a "John" on their build!

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

We had an extremely poor experience…

We had an extremely poor experience with the builder recommended by the Association of Master Tradesmen and would strongly advise others to avoid.

While the plastering work itself was to a good standard, that is where the positives end. For the remainder of the project — carpentry, door installation, painting, and flooring — the workmanship was completely unacceptable and clearly beyond competence.

Doors were installed incorrectly, cut too short, and damaged. Flooring was poorly fitted with visible gaps, missing transition strips, and inadequate finishing. Painting was careless and untidy. Large sections of the work had to be assessed by independent specialists, all of whom confirmed that the standard of work fell well below what would reasonably be expected from a professional tradesperson.

The project was ultimately abandoned, leaving my property unfinished and, in parts, unsafe. Communication stopped entirely, and we were advised by the builder to bring in other contractors to fix problems caused by his own work — an unacceptable position.

In short, aside from plastering, the recommended builder was out of his depth and operated in a manner that can only be described as that of an absolute cowboy. We are now left paying significant additional costs to rectify defective work that should have been done properly in the first place.

Proceed with extreme caution.

December 14, 2025
Unprompted review
Association of Master Tradesmen logo

Reply from Association of Master Tradesmen

Thank you for taking the time to leave your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.

The Association of Master Tradesmen takes workmanship and professionalism very seriously and has a dedicated Service Manager to review concerns and support customers where standards may not have been met.

We were not made aware of any concerns during the build. However, we take all complaints about our members seriously. Please email us at feedback@mastertradeamen.co.uk so we can look into to this matter.

Rated 5 out of 5 stars

We found Entire Building Services…

We found Entire Building Services through the Association of Master Tradesmen and had a really good experience with Seb, from the initial and prompt communication, to different estimates as our plans for the kitchen changed, to setting and respecting timescales and executing the work to a high standard - and then leaving the working area spotless. We recommend Entire Building Services.

August 11, 2025
Unprompted review
Rated 4 out of 5 stars

It's hard to put into words how…

It's hard to put into words how impressed we are with Master Tradesmen's exceptional service. They expertly matched us with the perfect tradespeople and supported us throughout the entire project. Their guidance, insightful advice on documentation, and genuine enthusiasm for the process were invaluable. We will definitely be recommending you to our family and friends!

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

GTS have been excellent builders

GTS have been excellent builders. they have done a lot of work for me now both at my work premises and my home. They always do a carefully thought through job, they are clean and tidy, polite, good fun and keep to a schedule. they give good advice too. Their prices are very competitive. I am having them back in the New Year to do some more work. Thoroughly recommend.

December 12, 2025
Unprompted review
Rated 4 out of 5 stars

AMB review

Consistent and helpful contact in the build up to work commecing. Contract copy and advice from AMB were useful and provided confidence and reassurance in the process. Whilst not needed in this instance, knowing support from the AMB was available,
if needed, was reassuring.

J&M proved to be reliable in all aspects and the outcomes are excellent.

December 8, 2025
Unprompted review
Rated 3 out of 5 stars

they dont update their marketing call…

they dont update their marketing call list, keep calling every few months to keep asking if we've "progressed with the project"... yes its finished a year ago, we already found a builder by ourselves the year before...and we haven't needed to use your service the last 3 times you called me...

no idea why they keep calling to enquire about their services which were sparse, and we never used because they weren't relevant to us.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

We were looking for a trusted builder to carry out our kitchen/utility/bathroom refurbishment when we contacted the Association of Master Tradesmen. We were impressed with the support we received from start to finish, provided in a timely and professional manner. They put us in contact with several reputable builders we were able to discuss our requirements with before accepting a quote and going ahead with the works which we are very pleased with. Would highly recommend!

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this

This company never done any thing for me just sent an online agreemet wich i never signed it after 3 years send inforcement they take my car and sold it and also put give me bad credit i urge people to stop becoming member

November 10, 2025
Unprompted review
Association of Master Tradesmen logo

Reply from Association of Master Tradesmen

Dear Ehsan Ahmadi, unfortunately we have no record of you ever having made contact with us in the past, or any record of you ever being a member of the Association of Master Tradesmen. We ask that you please remove your defamatory review. Thank you.

Rated 5 out of 5 stars

We love the results. Thankyou.

The building company recommended was top-notch, with excellent and reliable cradtsmen who would go a step beyond to recommend ideas and creatively suggest solutions without trying to up the costs.

We love the results. Thankyou.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Immediately after contacting Paul at…

Immediately after contacting Paul at Gaurnie Builders I was impressed by his attention to our fire damage problem His project management of his team of tradesmen was exceptional and the job was completed on time to a brilliant standard

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful indeed

Very helpful indeed. Through the Association we secured quotes for our building work and were able to select an excellent builder who did a fantastic job. The information provided by the Association was helpful and relevant and communications were clear and responsive. Would definitely use again. Many thanks!

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Total satisfaction

Excellent detail in estimate gave confidence that the builder knew what he was doing.
Turned out to be true. Efficient work carried out in timely manner. Inevitable extras, e.g. lead pipes needing replacement sorted to our satisfaction.
2 main workers in support, always on time, very reliable and helpful.
Totally satisfied with the outcome. One minor problem identified a couple of months later quickly fixed.
Work completed in summer 2023
Would highly recommend to anyone.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

We could not have found a better builder

An excellent building experience right from the beginning to the end. Clear and detailed quote. Clear schedule and excellent communication as to what was going on. John comits to turning your design and plans into reality and delivers. Extremely organised and at the end of each day the site is left tidy. We could not have found a better builder and highly recommended.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

I recently dealt with Master Tradesmen…

I recently dealt with Master Tradesmen and was impressed by how efficiently they handled everything. Their team made the process simple, from initial inquiries to finalising contracts with our chosen builder. The staff were approachable and professional, always ready to answer questions and offer guidance. I would happily recommend Master Tradesmen to anyone looking for a reliable and knowledgeable service. Precision Build were also great to work with — really friendly, always on time, and did a brilliant job on the work. I really appreciated all their assistance, as they spotted potential issues I hadn’t considered and provided practical advice that saved time and money.

July 31, 2025
Rated 1 out of 5 stars

The Association of Master Tradesman is worse than useless

The Association of Master Tradesman is a lead generating business, where builders pay the Association to connect them with clients.
There appears to be next to no vetting of the builders the Association recommends.

The Association claims to provide an Account Manager and full customer support throughout the contract, but in my experience they provide absolutely nothing.

I hired a building company to do £12k of building work. The builder's team were amateur and incompetent (plus they all hated their boss). The tools and products used were of DIY store quality and they left a mess.
When it became clear the builder was completely out of his depth, he demanded extra money from me, before lying about what had been completed and then disappearing.
I am left several thousand out of pocket and with a half finished job.

I contacted the Association as soon as things started to go wrong. The Association of Master Tradesmen were of no help what-so-ever.
I filled in their complaints form and waited. 4 months later I am yet to even get a response. Leanne just fobs me off by saying management will reply later. They don't even answer their phone.

The Association of Master Tradesmen's list should be viewed as a list of "builders" that have to pay to get clients, since they cannot generate enough work through their reputation alone.

If you are looking for a builder, I advise you to forget these cowboys and use the more reputable Federation of Master Builders.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding experience

We still can't believe the outstanding service of Master Tradesmen, starting from pairing us with the right tradespeople to being with us along the way until completion. Thanks for sharing your knowledge, advising on the right paperwork and showing so much interest in the process. Will highly recommend you to family and friends!

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Builders for my Barn conversion

I used Master Tradesmen to find a builder for my Barn Conversion. I couldn't be happier with the end result. From the start, the process was simple and reassuring. They matched me with local builders who had already been vetted which gave me real peace of mind. The builders I went with Lee and John and their team were brilliant - Organised, efficient & the quality of their work was excellent. Communication was continuous throughout keeping us up to date on each stage of the project. What I liked most about master tradesmen was how professional and supportive they were throughout the whole project. They really helped take the stress out of finding the right builder for me. Highly recommend Lee, John & Master Tradesmen to anyone planning a building project.

September 8, 2025

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