Ordered a tool box, no correspondence, 2 weeks later I was chasing and no answer. Did not reply to email or answer phone calls. After a month I managed to get though and was told that the box was due... See more
Mastool
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered online to be contacted next day about a 2 week delay - not a problem. 5 weeks down the line, unanswered emails and messages and an answer phone system that is full so unable to leave a messag... See more
One of the worst companies out there. The staff completely untrained and unprofessional , have absolutely no idea what's going on most of the time, they don't even know how to work with Paypal, no ide... See more
Ordered a Souber door morticing jig from Mastool on Saturday. Price was very reasonable (the best I could find inc. delivery). Arrived today (Tuesday). I was given a specific and accurate arrival t... See more
Company details
Information provided by various external sources
Mastool is part of Mercer & Sons, Blackburn. Buy Power Tools, Hand Tools, Ironmongery & screws & fixings.
Contact info
Pump Street, BB2 1PG, Blackburn, United Kingdom
- mastool.co.uk
People also looked at
Service and products second to none!
January 23, 2018
Unprompted review
Great Service!
Professional and quick customer service. Product purchased excellent quality.
January 23, 2018
Unprompted review
Great service & knowledgeable staff
Great service & knowledgeable staff, will use again.
January 23, 2018
Unprompted review
First class service.
First class class service and more than happy to use this company again.
January 22, 2018
Unprompted review
Great reliable service and I would …
Great reliable service and I would highly recommend them.
January 22, 2018
Unprompted review
Fantastic service from the off!
January 22, 2018
Unprompted review
Fantastic Products & Service!
Excellent range of products available at competitive prices.
The friendly & knowledgeable staff provide a great service.
Would highly recommend.
January 22, 2018
Unprompted review
Great outfit
January 22, 2018
Unprompted review
Great prices and Great service
Great prices and Great service - will definitely be ordering from them again
January 22, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.