Wasn’t happy with the clasp on my earring as it kept unfastening so I sent an email discussing this and they sent me a replacement with no hassle so 5 star customer service
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The earrings are pretty and unique but the hoops are difficult to close. Often not matching so don't clip together well. You have to use 2 hands to clip them in they don't just click together. The cl... See more
Company replied
The quality of these earrings is amazing considering their value and the speed with which they were packaged and sent out. The team were super efficient in dealing with my queries and the earrings I c... See more
Company replied
Matchbox Jewellery is absolutely amazing! My daughter and wife, who always shop here, introduced me to their beautiful pieces. It is the perfect place to find their birthday presents whilst offering g... See more
Company replied
Company details
Written by the company
Founded in 2020, MATCHBOX is the brainchild of lifelong friends Amy and Debbie. An idea which was just a dream became a reality in the midst of a global pandemic. What took months (well almost a year) of intense planning, late night chats and countless decision changes, MATCHBOX Jewellery was proud to launch just in time for Christmas 2020. As young girls, Amy and Debbie would travel the country to find the UK’s chicest fashion boutiques to add style and charm to their wardrobes, they would play dress-up in their mothers' jewellery, and they would search for stand-out items which others could not find. As soon as internet shopping became the norm, the duo would order items from under-the-radar retailers, pick up the latest styles across the globe and would spend their time browsing the web to see what next was going to hit the shelves. Fast forward to 2020, with internet shopping now at your fingertips as you scroll on Instagram, social channels and the internet, however one store they were yet to find was a destination solely for earrings. With the creation of MATCHBOX, you can now shop for beautiful and statement pieces to dress up your ears.
Contact info
United Kingdom
- hello@matchboxjewellery.com
- matchboxjewellery.com
4.7
Excellent
58 reviews
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Replied to 100% of negative reviews
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lovely selection and great quality
lovely selection and great quality! Excellent service, would use again for sure!
August 19, 2024
Unprompted review
Reply from MATCHBOX JEWELLERY
Dear Kate,
We are thrilled to hear you love your earrings and the service you received.
Sparkle and shine!
MATCHBOX
Amazing earrings
Amazing earrings! I love all the sets I have purchased and quick delivery. Highly recommend
August 29, 2024
Unprompted review
Reply from MATCHBOX JEWELLERY
Dear customer,
Thank you for your honest review, and we are pleased you are happy with the sets and delivery.
Sparkle and shine!
MATCHBOX
Quality of the product is amazing as…
Quality of the product is amazing as well as the service.
July 8, 2024
Unprompted review
Reply from MATCHBOX JEWELLERY
Dear CG,
Thank you for your 5 star review! It means a lot to us.
Sparkle and shine!
MATCHBOX
Great service and fantastic selection…
Great service and fantastic selection of earrings- they’re all Such good quality- super excited to get my stack on!
August 29, 2024
Unprompted review
Reply from MATCHBOX JEWELLERY
Dear Jess,
We are excited for you to stack your ears too! Do share your picture with us, we love to see our customers rocking our ear candy.
Sparkle and shine!
MATCHBOX
I adore my Matchbox earrings
I adore my Matchbox earrings - I wear them everyday and they keep so well. I love all the styles and the names too. The delivery was super quick as well!
Great gift for anyone who loves fun earrings like me!
August 29, 2024
Unprompted review
Reply from MATCHBOX JEWELLERY
Dear Gem,
We are so pleased to hear you adore the earrings and where them every day! We look forward to seeing them on you soon!
Sparkle and shine!
MATCHBOX
Reply from MATCHBOX JEWELLERY
Dear Sam,
Thank you for your honest and 5 star review!
Sparkle and shine!
MATCHBOX
Highly recommended
Can’t recommend Matchbox Jewellery highly enough. So easy to order from their website which has so many different designs to chose from. The earrings come beautifully packaged making them ideal for present and very quick delivery.
August 29, 2024
Unprompted review
Reply from MATCHBOX JEWELLERY
Dear JS,
Thank you for taking the time to review our jewellery and website. We are pleased you enjoyed the delivery, and appreciated our beautiful gift packaging.
Sparkle and shine.
MATCHBOX
I love Matchbox earrings
I love Matchbox earrings - they have an extensive range of styles to suit everyone and the prices are affordable. Their service is impeccable - I would definitely give them 5 stars + .
August 29, 2024
Unprompted review
Reply from MATCHBOX JEWELLERY
Dear Beverley,
Thank you for your lovely 5 star review, and we are thrilled you are happy with the service and love our earrings. We look forward to welcoming you back to our online earring boutique soon.
Sparkle and shine.
MATCHBOX
These were a perfect gift for my wife
These were a perfect gift for my wife! Very helpful and arrived really quickly with fantastic customer service… would definitely buy again! Thank you so much, pleasure to deal with!
August 5, 2024
Unprompted review
Reply from MATCHBOX JEWELLERY
Dear Customer,
Thank you for your 5 star review, and we are pleased your wife was happy with them! We look forward to helping provide future earrings for her.
Sparkle and shine.
MATCHBOX
Obsessed with all my earrings
Obsessed with all my earrings. Couldn’t be more perfect years later!
August 29, 2024
Unprompted review
Reply from MATCHBOX JEWELLERY
Dear Lucy,
Thank you for your five star review, and we are thrilled to hear they are still perfect many years later.
Sparkle and shine!
MATCHBOX
Beautiful pieces with fantastic service
I have bought several pieces from Matchbox. The earrings are packaged so beautifully, with speedy delivery. Jewellery quality is of high standard and looks fab! One very satisfied customer.
May 27, 2024
Unprompted review
Reply from MATCHBOX JEWELLERY
Dear Melanie,
Thank you for your review and for being a loyal customer. We take great pride in our earrings, service and delivery, so are pleased you rated us 5 stars.
We look forward to welcoming you back to our earring boutique soon.
Sparkle and shine.
MATCHBOX
My earrings arrived quickly and they’re…
My earrings arrived quickly and they’re such good quality. I’ve received so many compliments about them already. I’ll definitely be ordering again soon!
August 28, 2024
Unprompted review
Reply from MATCHBOX JEWELLERY
Dear Victoria,
We are thrilled you like your earrings and have received lots of compliments. We look forward to welcoming you back onto our earring boutique soon.
Sparkle and shine.
MATCHBOX
I ONLY wear matchbox earrings
I ONLY wear matchbox earrings. Love all the designs and how my ear stack always looks so stylish! I’m often complimented on them and asked where they are from. Quality is great and always deliver quickly. Couldn’t recommend more.
May 4, 2024
Unprompted review
Reply from MATCHBOX JEWELLERY
Dear Jamie,
Thank you for your glowing 5 star review, and we are so thrilled that you only wear MATCHBOX! We look forward to welcoming you back onto our online earring boutique soon.
Sparkle and shine.
MATCHBOX
Amazing quality, value and service!
The quality of these earrings is amazing considering their value and the speed with which they were packaged and sent out. The team were super efficient in dealing with my queries and the earrings I chose are now my absolute favorites! Thanks so much matchbox! PS- the presentation is fab too- I may gift these at Xmas time to my sister and sisters in law as they would be the best presents!
July 17, 2024
Unprompted review
Reply from MATCHBOX JEWELLERY
Dear Charlotte,
Thank you for your wonderful review, and we are so pleased you deem them good value for money with speedy delivery. We strive to offer exceptional products and service.
Do come back for presents, we would be delighted to assist!
Sparkle and shine.
MATCHBOX
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