I don’t usually like ordering clothes online as I’ve had some bad experiences but Matea Designs provided prompt & friendly customer service. The dress I ordered arrived quickly & beautifully presented... See more
Company replied
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Perfect sizing. White maxi skirt was exactly as pictured. Comfortable and lightweight material without looking cheap. Perfect for dressing up and casual wear. Delivery times were pretty good- received... See more
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Goods returned (with Matea approval) and acknowledgment of receipt of goods by Matea on 26 th November but no refund received. Two weeks have now passed since Matea received the return.
Company replied
I ordered the wrong size and was desperate to get the right size delivered By the following day . The staff member I dealt with was amazing (damn I can’t remember her name ) She sent the smaller si... See more
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Company details
Written by the company
Matea Designs is forging a boutique brand where each season aims to produce a mix of garments that combines ready-to-wear outfits one of a kind, timeless pieces that are unique & individual. Launched in 2014, Matea Designs is a creation born from a passion that Matea Saule had to create a brand that would encapsulate the beauty of a woman’s body & empower women to feel good from the outside in. Drawing on inspiration from her European dressmaking heritage, Matea completed studies in fashion then later in Business/Commerce. Matea Designs has grown rapidly due to a strong following and Matea’s ability and creativity to produce unique and sought after garments.
Contact info
P.O. Box 14, 3163, Melbourne, Australia
- info@mateadesigns.com.au
- mateadesigns.com.au
4.3
Excellent
107 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Really fabulous company
Really fabulous company. Fits well and quality product. Highly recommend
May 6, 2026
Reply from Matea Designs
We're so glad that you're happy with your new dress Angelina! We look forward to seeing you at Matea Designs again soon :) xx
Loved the product
Loved the product, lovely quality & good fit! Love their Fearless Female Friday emails as well 🫶🏼
October 28, 2025
Reply from Matea Designs
Thank you for the kind words Samantha! x
Still have not received my order
Still have not received my order.
It has been over a month and you’re asking for a review.
Focus on delivering my order.
October 4, 2025
Reply from Matea Designs
Hi Anissa, the dress you ordered on the 4th of Oct is a pre-order item, the dresses are due to arrive this week in which case we will be sending out your order as soon as it arrives. You would have received the pre-order information when you placed the order with us. We apologise if there was a miscommunication and we look forward to shipping your order to you asap. Matea Designs xo
Perfect purchase..
It arrived fast!! The jacket is gorgeous.. so soft and the fit is perfect. I love it!!!
May 21, 2025
Reply from Matea Designs
We're so glad you love your new jacket Nina! We're looking forward to seeing you back at Matea Designs soon xo
Good quality and great customer service
Every item I have ordered from Matea Designs has been high quality and fits perfectly. Great customer service and quality, timeless products.
April 13, 2025
Reply from Matea Designs
Thank you for the lovely words Sarah! We are super excited to see you back at Matea Designs xo
Ordered the most beautiful dress
Ordered the most beautiful dress, fits perfect and was delivered very quickly
December 5, 2024
Reply from Matea Designs
Thank you so much for a lovely review Nicole. We're so glad the dress fits well and enjoy! Looking forward to seeing you at Matea Desigsn again :) x
Goods returned (with Matea approval)…
Goods returned (with Matea approval) and acknowledgment of receipt of goods by Matea on 26 th November but no refund received. Two weeks have now passed since Matea received the return.
November 11, 2024
Reply from Matea Designs
Hi Jacquelie - we apologise about the delay we have been inundated dispatching Blk Fri sale orders, the returns from last week were all slightly delayed including yours. Thank you very much for prompting us by leaving a review. We have processed your refund and it should be with you in the next 2-3 business days xo
Beautiful blouse delivered in time for the formal
The blouse we ordered for my daughter's formal was beautiful and comfortable. We needed to receive it quickly and the Matea Designs express shipped our order to make it possible. Great online shopping experience overall, thank you!
November 3, 2024
Reply from Matea Designs
We're so glad the shirt arrived in time Alexandra & that it was a great fit for the event! xo
Disappointing
Disappointing. Still waiting for order to order to arrive - been waiting for nearly 4 weeks
July 26, 2024
Reply from Matea Designs
We sincerely apologise about the delay in shipment Megan! We have been waiting for stock to arrive which was quite delayed in transit. Your item has gone out express - tracking number 99713829669101004300907 - Australia Post and should be with you tomorrow. We have also refunded a portion of your order as good will for the inconvenience caused. We thank you for your patience and once again sincere apologies! Matea Designs xo
Reply from Matea Designs
Thanks so much for the lovely feedback! We're glad the dress fits well :) we look forward to seeing you at Matea Designs again soon! x
Very nice products top of line
May 20, 2024
Unprompted review
Reply from Matea Designs
Thank you for the feedback Mary :) xo
Service was excellent
Service was excellent
Every piece of clothing is very carefully selected, the material is good, description is well explained.
I would highly recommend
I ordered a long time ago dress. I can provide photos
May 20, 2023
Unprompted review
Reply from Matea Designs
Thanks so much for the lovely feedback Mellek! We look forward to seeing you back at Matea Designs! x
I LOOOVE matea designs
I LOOOVE matea designs. My white dress is absolutely beautiful and fits like a glove…. I’m the biggest fan and love my weekly female fearless Friday emails. They always feel like they were written just for me and at times put a spring back in my step after a tough week.
May 20, 2024
Unprompted review
Reply from Matea Designs
Thanks so much for the lovely review Zoe! We're so glad you enjoy our Fearless Female Friday emails. We're consolidating them all into a book coming soon! :)
We're so glad you're part of our MD family! x
5+++ star customer service
5+++ customer service - Such a personable experience. - Product is of an amazining quality - Definately will be making Matea Designs my go to place
April 20, 2024
Reply from Matea Designs
Thank you so much Jenny! We hope you enjoy wearing your dress and it was a pleasure dealing with you! We excited to see you back at Matea Designs xo
I paid extra for express delivery which…
I paid extra for express delivery which meant is was supposed to be here in 1-3 days but it’s now been two weeks and I still haven’t received it.
April 3, 2024
Reply from Matea Designs
Hi Emily, thank you for your feedback. We have sent your package with express postage, however, with International shipments are sometimes delays. We can see your package has arrived into CHICAGO (US), UNITED STATES and will now go into the local postal service for delivery. We do sincerely apologise about the delay, these postal delays are out of our hands. We would love to hear back from you once your package arrives if you are satisfied :)
Matea dress
Matea dress
The dress arrived as it was supposed to have Colour was lovely.The size was a little small.
Thank you
February 25, 2024
Reply from Matea Designs
Thank you so much for the review and feedback. We have received some feedback that dress you purchased is a smaller cut and we will be restocking in a bigger size cut :) we hope to see you again soon at Matea Designs xo
Customer Service - Exceptional
This business has customer service all businesses should strive for.
Nothing was ever a problem, communication was exceptional when arranging the JOANNE Vibrant Green Strappy Bodycon Midi Dress and different sizing options.
March 4, 2024
Unprompted review
Reply from Matea Designs
Thanks so much for a lovely review Marissa! We look forward to seeing you at Matea Designs again xo
Quick responses fast shipment
Quick responses fast shipment, easy to contact, material quality and size perfect.
January 15, 2024
Reply from Matea Designs
Thank you so much lovely!! We look forward to seeing you back at Matea Designs again soon xo
Gorgeous dress which landed in no time…
Gorgeous dress which landed in no time at all. I love it.
November 10, 2023
Reply from Matea Designs
So glad you love your new purchase :) enjoy! We can't wait to see you back at Matea Designs xo
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