Third Space Learning Reviews 66

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My daughter utilised this service in preparation for her SATs. The customer service and care we received was second to non. The tutor provided excellent tuitition throughout, after firstly identifying... See more

Company replied

Rated 5 out of 5 stars

My daughter struggles with maths and I have tried (unsuccessfully) many different ways to try to encourage her. However tutoring with Matr has been a great success. She learns new things every session... See more

Company replied

Rated 5 out of 5 stars

As a teacher, I became familiar with TSL in school and saw how successful it was. Now the company has expanded to home tuition with Matr I have signed my daughter up. Matr careful assesses a child and... See more

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Rated 4 out of 5 stars

A lovely method and most of all convenient to get tutored in the comfort of the home. My daughter doesn’t need to worry about having to look presentable and go to another centre for more work, rath... See more

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Company details

  1. Educational Institution
  2. Tutoring Service

Written by the company

The largest provider of online one-to-one maths tutoring to primary and secondary schools in the UK. Build your student’s confidence in maths with fun and affordable one-to-one maths tuition, resources, assessments and reporting.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

66 reviews

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Rated 5 out of 5 stars

I was quite sceptical about online…

I was quite sceptical about online tutoring services compared to face to face, but the team really brought me on the journey of both the convenience and the quality. There's never going to be 30 private tutors in a classroom, but this is the next best thing.

I'd like to thank the team for the incredible quick support throughout.

April 23, 2025
Unprompted review
Rated 1 out of 5 stars

Your company signed contract with me…

Your company signed contract with me and promised bonus pay . Now some HR's from Columbo send a mail stating they bonus payout will be held till NOV 2024 . This is pure scam . No sessions , No bonus payments absolutely nothing . Giving time to go though your sessions was a complete waste of time . Its an absolute bogus organization.

June 30, 2024
Unprompted review
Rated 5 out of 5 stars

So far so good.

Matr has been a good addition to my kids homework schedule. My oldest, starting in Year 7, is refreshing his Maths as well as shoring up on certain modules like fractions, ratios etc. My middle son is making very good progress and is using Matr to reaffirm concepts and methods for various topics as part of his 11+ revision.

The Cust. Service has also been brilliant. So far whatever I have requested for (moving times, clarity of lessons etc) has been fulfilled. The tutors are great as well. My kids like the method and approach to lessons. If they fail to understand something, the tutor then proceeds breakdown his method in order to explain concepts. This is all done visually on-screen where both Tutor and pupil can interact simultaneously.

More importantly I can view what each child has covered and the progress they are making as well.

March 10, 2020
Unprompted review
Rated 5 out of 5 stars

My daughter's tutor is lovely

My daughter's tutor is lovely, she is always at the other end of the line on time with a well planned lesson. She is patient and helpful and as my daughter's school teacher has said "her confidence has taken a massive leap" this is definitely thanks to Matr.

February 25, 2020
Unprompted review
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Reply from Third Space Learning

Hi Carolyn,

Thanks so much for your review! What you've described is a perfect example of what we set out to do and we're so happy that your daughter is getting the most out of her lessons and her relationship with her tutor. We hope her success continues for a long time to come!

Best wishes,
The Matr Team

Rated 4 out of 5 stars

Maths tutor for year 6

My daughter has been having Sindhu as her regular tutor now for around 7 weeks and her confidence with her maths has improved greatly. Sindhu explains things really well and my daughter has been achieving much better results in her maths lessons at school.

February 25, 2020
Unprompted review
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Reply from Third Space Learning

Hi Jennie,

It's fantastic to hear that your daughter is performing well in maths at school. We're extremely proud of our tutors and we'll make sure that this great news is passed on to Sindhu!

Many thanks for your review,

The Matr Team

Rated 5 out of 5 stars

My daughter has gained confidence from…

My daughter has gained confidence from her weekly Matr session.

February 25, 2020
Unprompted review
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Reply from Third Space Learning

Hi Anna,

Thanks very much for your review! We're delighted to hear that your daughter's confidence is improving – that's exactly why we're here. We look forward to seeing her at her next session!

Kind regards,

The Matr Team

Rated 5 out of 5 stars

Excellent service and great tutors

Excellent service and great tutors. My daughter loves her sessions with Ritu.

February 20, 2020
Unprompted review
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Reply from Third Space Learning

Hi Alla,

Thank you for your review.

Our tutors go through an extensive selection and training process before they are paired with any of our customers. It is great to hear that your daughter is loving her sessions with Ritu, she is a very popular tutor!

Thanks again,

The Matr Team

Rated 4 out of 5 stars

Good Teaching for maths

February 19, 2020
Unprompted review
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Reply from Third Space Learning

Hi Srini,

Thank you for your review. We always like to hear any feedback from our customers so we really appreciate you taking the time to post yours.

Thanks again,

The Matr Team

Rated 5 out of 5 stars

confidence booster

The tutoring has given my daughter more confidence and her teacher has noticed a big difference.

February 19, 2020
Unprompted review
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Reply from Third Space Learning

Hi Amanda,

Thank you for your review.

One of the aims of Matr is to help boost childrens confidence in Maths as sometimes this is all that is holding them back. It is great to hear that your daughters teacher has noticed a difference and I hope this continues to be the case.

Thanks again for your review!

The Matr Team

Rated 5 out of 5 stars

My son is enjoying and learning at the…

My son is enjoying and learning at the same time. Thank you!

February 10, 2020
Unprompted review
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Reply from Third Space Learning

Hi Ayse,

Thank you for taking the time to submit a review. It is always lovely to hear that children are enjoying their sessions and that parents can see the impact.

Kind regards,

The Matr Team

Rated 5 out of 5 stars

Good experience

My son is in year 6 , He has been tutored for 5 months . Miss Himika is really good teacher .she is patient , teaches well . Her performance stands out from the rest clearly. Honestly one of the best teachers.

February 6, 2020
Unprompted review
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Reply from Third Space Learning

Hi Mohamed,

Thank you for your review, and you kind words about your sons tutor, I will make sure your feedback is passed onto her. We constantly review our tutors teaching and performance so really do appreciate you taking the time to submit your feedback.

Hopefully you will continue to see and improvement in your sons knowledge and confidence under Himikas guidance.

Thanks again,

The Matr Team

Rated 4 out of 5 stars

Very good value for money

Very good value for money. Happy with service and support. The only thing stopping me from giving 5 stars is that the website is sluggish at the start, we sometimes wait 5 min for website to reload. If you sort this out will review and change to 5 stars.:)

February 5, 2020
Unprompted review
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Reply from Third Space Learning

Hi Magda,

Thank you for taking the time to submit a review and for your feedback.

I am glad to hear that you are happy with the service and support, our team aims to give every parent excellent service and support to make your experience with us hassle free.

Your feedback regarding the website has definitely been taken on board. We are constantly trying to improve our website loading speeds and it is something that our tech team are working on. Hopefully in the near future you will notice and improvement.

Thanks again,

The Matr Team

Rated 5 out of 5 stars

Professional

Professional, friendly. The tutor has built up a nice relationship with my son and he looks forward to his tuition every week.

He really enjoys building up his reward coins and comes away from the lesson happy and full of ideas.

February 4, 2020
Unprompted review
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Reply from Third Space Learning

Hi Theresa Vanessa,

Our tutors work hard to build up relationships with their students to make sure they are relaxed and comfortable in the session. It is great to hear that your Son looks forward to his tuition every week.

The reward coins have been a hit with many of our students, they seem to really motivate them to try hard!

Thanks again for the review!

Kind regards,

The Matr Team

Rated 5 out of 5 stars

My 10 year old son loves Matr!

My 10 year old son loves Matr. The sessions have really boosted his confidence. The tutors are great. It's also affordable and easy to schedule.

February 4, 2020
Unprompted review
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Reply from Third Space Learning

Hi Frances,

Thank you for taking the time to leave us a review. It's great that your son is enjoying his sessions and you can see a boost in his confidence!
We know that flexibility in scheduling sessions is a key requirement for our customers, especially when it comes to balancing a busy family life. It was for this reason that we recently made rescheduling available online. I am glad you have found this update beneficial.

Thanks again,

The Matr Team

Rated 5 out of 5 stars

Success through MATR!!

My daughter (age 12) has had some real success through MATR. She started year 7 with enormous lack of confidence. We tried to help her, but she suffered from a lot of frustration and feared maths, which is hard as a parent to tackle. Roll forward 8 weeks, she won the end of term maths award scored outstanding in her end of term report. She even got 22 out of 24 in a test with everyone else scoring in the teens. We can happily say that she now loves (yes that is love) maths and we cannot thank you enough, especially Pallavi!

January 21, 2020
Unprompted review
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Reply from Third Space Learning

Hi Kirsten,

Thank you so much for your review!

I am so happy to hear that your daughter is doing so well through her sessions with Matr. We love to hear stories about how Matr has helped not only improve Maths results but also confidence. Her tutor will also be thrilled!

I hope you daughter continues to enjoy her sessions.

Thanks again,

The Matr Team

Rated 5 out of 5 stars

My two children have been using Matr…

My two children have been using Matr for 5 months now and I have seen huge improvement in their maths confidence and results. They love their tutors and enjoy the lessons. Thank you!

November 9, 2019
Unprompted review
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Reply from Third Space Learning

Hi Olga,

That's great that you have seen improvement in both children's maths confidence and results!
It's great to hear that your kids enjoy their sessions each week.
We look forward to seeing them continue to progress with their maths!

The Matr Team

Rated 5 out of 5 stars

Very high quality lessons

My daughter has only had a few lessons so far, but I’m impressed by the good structure of the lessons and the quality of the teacher’s explanations of topics in the lesson.

It’s an excellent addition to her normal school maths lessons where she can practice concepts which she might have not fully grasped, but there wasn’t time in school to dig deeper.

November 5, 2019
Unprompted review
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Reply from Third Space Learning

Hi Johan,

Thank you for your review. I am so pleased you have been impressed with your Daughter's lessons and tutors!

Matr is a great support alongside normal school maths lessons. Our aim is to give children the chance to delve deeper into topics they maybe didn't fully grasp at school or didn't feel confident to ask about in front of a class full of peers.

Thanks again,

The Matr Team

Rated 5 out of 5 stars

Nothing but excellence

Nothing but excellence. A personal service with brilliant tutors all of whom my little girl loves. Such a positive maths experience.

October 29, 2019
Unprompted review
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Reply from Third Space Learning

Hi Mrs Harrison,

Thank you for such a lovely review!

Our tutors work really hard to form a bond with the children they teach so I am happy to hear that your daughter is having such a positive experience.

The Matr Team

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