Firstly, send emails in English or the clients language.. Luckily i understand German.. The product has been received, perfectly packed and im happy with the matrass. A good price. An extra update b... See more
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Well I have ordered here before the products are good qaulity and a good price. It's fast delivery the only thing I hope can chance is that U can pick out a day for delivery. For the rest absolutely h... See more
I have been satisfied with the service. One star minus - there is broken logic in the order with multiple positions. Also there were a delivery issues, it took around two weeks to deliver the the loc... See more
Company replied
The only mattress that I could find that had enough thickness at that price and was also comfortable, I definitely recommend
Company replied
Company details
Written by the company
Ihr discount Matratzen-Shop aus Deutschland. Designed in Germany, made in EU. Unsere Produkte werden in Deutschland entwickelt. Durch die enge Zusammenarbeit mit unseren Partnern in der EU können wir die Einhaltung der hohen Qualitätsstandards gewährleisten.
Contact info
Grebbener Str. 7, 52525, Heinsberg, Germany
- +49 2452-9285830
- customer-service@matratzen.discount
- matratzen.discount
4.2
Great
16K reviews
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Reply from Matratzen Discount
Hello Sakari,
thank you very much for your great feedback! 😊 We are very pleased to hear that you are satisfied with the shopping experience and the free shipping.
If you have any questions or requests, please let us know.
Best regards,
Your Matratzen Discount Team
Hallo Sakari,
vielen Dank für dein tolles Feedback! 😊 Es freut uns sehr zu hören, dass du mit dem Einkaufserlebnis und dem kostenlosen Versand zufrieden bist.
Wenn du noch Fragen oder Wünsche hast, lass es uns gerne wissen.
Liebe Grüße,
Dein Matratzen Discount Team
The quality is decent
July 6, 2026
Reply from Matratzen Discount
Hello Zari,
thank you very much for your reviews! We are very pleased to hear that the quality of our products meets your expectations. We are especially glad that you are satisfied with your comfort foam topper Sleezzz® Basic. 😊
If you have any questions or comments, please do not hesitate to contact us.
We wish you a good night!
Best regards and sweet dreams! 🌙
Hallo Zari,
vielen Dank für deine Bewertungen! Es freut uns sehr zu hören, dass die Qualität unserer Produkte deinen Erwartungen entspricht. Besonders freut es uns, dass du mit deinem Komfortschaumtopper Sleezzz® Basic zufrieden bist. 😊
Solltest du noch Fragen oder Anmerkungen haben, zögere nicht, dich bei uns zu melden.
Wir wünschen dir eine gute Nacht!
Liebe Grüße und gute Träume! 🌙
Reply from Matratzen Discount
Hello Dan,
thank you very much for your great review! We are very pleased to hear that you are satisfied with the fast delivery and the quality of your new 7-zone Sleezzz Superior mattress. It is always nice to know that our products meet your expectations and will provide you with many restful nights.
We wish you continued joy and sweet dreams on your mattress! 🌙
Best regards!
Hallo Dan,
vielen Dank für deine großartige Bewertung! Es freut uns sehr zu hören, dass du mit der schnellen Lieferung und der Qualität deiner neuen 7-Zonen Sleezzz Superior Matratze zufrieden bist. Es ist immer schön zu wissen, dass unsere Produkte deine Erwartungen erfüllen und dir viele erholsame Nächte bescheren werden.
Wir wünschen dir weiterhin viel Freude und gute Träume auf deiner Matratze! 🌙
Liebe Grüße!
So a uk website states 1-2 day delivery…
So a uk website states 1-2 day delivery go through purchase then states uk 3-4 days not ideal, however today Friday is day 4 and no sign of mattress, no response from company be wary when placing order, and if like some of the reviews state turned up dirty it will be going straight back
July 17, 2026
Unprompted review
Reply from Matratzen Discount
Hello Lee-ann,
thank you very much for your great review! 😊 We are very pleased to hear that you are satisfied with our value for money and our service.
We wish you a good night and much joy with your new product!
Best regards and sweet dreams! 🌙
Hallo Lee-ann,
vielen Dank für deine tolle Bewertung! 😊 Es freut uns sehr zu hören, dass du mit unserem Preis-Leistungs-Verhältnis und unserem Service zufrieden bist.
Wir wünschen dir eine gute Nacht und viel Freude mit deinem neuen Produkt!
Liebe Grüße und gute Träume! 🌙
I am very satisfied with the products I…
I am very satisfied with the products I have bought from Matratzen Discount.
Vielen dank.
June 30, 2026
Reply from Matratzen Discount
Hallo Niels,
vielen Dank für dein tolles Feedback! 😊 Es freut uns sehr zu hören, dass du mit unseren Produkten zufrieden bist. Besonders begeistert sind wir, dass dir die 7-Zonen-Taschenfederkernmatratze Sleezzz Superior so gut gefällt und dir den gewünschten Komfort bietet. Wir wünschen dir viele erholsame Nächte auf deiner neuen Matratze!
Es ist auch klasse, dass der Sleezzz Vital Matratzenschutz für dich eine praktische Ergänzung darstellt. Wir freuen uns, dass du den fairen Preis schätzt und mit der Qualität zufrieden bist. Es ist uns wichtig, dass du mit unseren Produkten rundum glücklich bist.
Wenn du noch Fragen oder Wünsche hast, melde dich gerne bei uns.
Liebe Grüße!
Reply from Matratzen Discount
Hello Turi,
thank you very much for your great review! We are very pleased that you appreciate the quality of our products and that the price-performance ratio is right for you. 😊
We wish you many restful nights with your new mattress!
Sleep well and sweet dreams! 🌙
Hallo Turi,
vielen Dank für deine tolle Bewertung! Es freut uns sehr, dass du die Qualität unserer Produkte schätzt und das Preis-Leistungs-Verhältnis für dich stimmt. 😊
Wir wünschen dir viele erholsame Nächte mit deiner neuen Matratze!
Schlaf gut und träum süß! 🌙
My mattress never arrived and customer…
My mattress never arrived and customer service couldn’t tell me why it was returned on the way here. I still haven’t received my refund of the money I paid.
June 28, 2026
It was quick to find exactly what I…
It was quick to find exactly what I wanted and very professional!
July 12, 2026
Reply from Matratzen Discount
Hello Tania,
thank you very much for your great review! 😊 We are very pleased to hear that you quickly found exactly what you were looking for.
We wish you a good night with your new product and look forward to welcoming you back soon!
Sleep well and sweet dreams! 🌙
Hallo Tania,
vielen Dank für deine tolle Bewertung! 😊 Es freut uns sehr zu hören, dass du schnell genau das gefunden hast, was du gesucht hast.
Wir wünschen dir eine gute Nacht auf deinem neuen Produkt und freuen uns, dich bald wieder bei uns begrüßen zu dürfen!
Schlaf gut und träum süß! 🌙
long delivery, dirty, wrong size
long delivery, it was written on the website for 2 days. Two weeks. The mattress is dirty and the wrong size. disgusting.
June 23, 2026
Don't trust them
Don't trust their statement on the website that they will deliver to UK in 3-4 days. Placed an order on 4th of June and needed the item on 11th of July. Checked the status of the order on 9th of July and the item was still not handed over to the courier. I asked them to cancel my order and refund it. Ooops they are now telling me the order is despatched so can no longer be cancelled. I have to send the item back at my own expense and they can refund. Obviously they are not telling the truth all through out the process
July 10, 2026
Unprompted review
Fraud
Fraud. Order 15 cm, received 10 cm. Cerified from website washed cover, from internal declaration NOT washed. Without any marks of product factory, country and certificate. Attached prospect is fake. Not recommended, pay attention. Order from Slovenia, now I see Germany prices is much lower? We are in EU, here is no custom or add taxes. Return process have too high prices. I think fraud seller must pay this costs and send money back. Mission impossibile.
July 9, 2026
Unprompted review
I never got my product
I never got my product, and even with the return of the parcel to them, they refuse to answer my emails and refund me.
June 5, 2026
Unprompted review
After you will make a purchase
After you will make a purchase, you will find out that you need to pay extra 13 chf + 3 % of the product price for delivering and the customs. This is information is not provided upfront.
June 29, 2026
Reply from Matratzen Discount
Hello,
thank you very much for your feedback. We are sorry that you were surprised by the additional customs fees. These fees are legally required and apply when importing goods into Switzerland. Unfortunately, we have no influence over this. However, we strive to inform our customers about the shipping conditions on our website: https://matratzen.discount/de-ch/epc/s/shop/de/service/versandbedingungen.
We hope that despite these inconveniences, you will have a pleasant sleep with your new products. 🌙
Hallo,
vielen Dank für dein Feedback. Es tut uns leid, dass du von den zusätzlichen Zollgebühren überrascht wurdest. Diese Gebühren sind gesetzlich vorgeschrieben und fallen bei der Einfuhr von Waren in die Schweiz an. Leider können wir darauf keinen Einfluss nehmen. Wir bemühen uns jedoch, unsere Kunden auf unserer Seite mit den Versandbedingungen darauf hinzuweisen: https://matratzen.discount/de-ch/epc/s/shop/de/service/versandbedingungen.
Wir hoffen, dass du trotz dieser Unannehmlichkeiten mit deinen neuen Produkten einen angenehmen Schlaf haben wirst. 🌙
Reply from Matratzen Discount
Hello Mário,
thank you very much for your great feedback! 😊 We are very pleased to hear that you are satisfied with the fast shipping and our product.
If you have any questions or need assistance, feel free to contact us at any time.
Best regards!
Hallo Mário,
vielen Dank für dein tolles Feedback! 😊 Es freut uns sehr zu hören, dass du mit dem schnellen Versand und unserem Produkt zufrieden bist.
Wenn du noch Fragen hast oder Unterstützung benötigst, melde dich gerne jederzeit bei uns.
Liebe Grüße!
Fast delivery and a good product,
June 21, 2026
Reply from Matratzen Discount
Hello Trond,
thank you for your positive feedback! 😊 We are glad that you are satisfied with the fast delivery and our product.
If you have any questions or need assistance, we are always here to help.
Sleep well and sweet dreams! 🌙
Hallo Trond,
vielen Dank für dein positives Feedback! 😊 Es freut uns, dass du mit der schnellen Lieferung und unserem Produkt zufrieden bist.
Wenn du Fragen hast oder Unterstützung benötigst, stehen wir dir jederzeit gerne zur Verfügung.
Schlaf gut und träum süß! 🌙
Reply from Matratzen Discount
Hello George,
thank you very much for your great feedback! 😊 We are very pleased to hear that you are so satisfied with your new mattress and appreciate the fast delivery.
We wish you many restful nights on your mattress!
Sleep well and sweet dreams! 🌙
Hallo George,
vielen Dank für dein tolles Feedback! 😊 Es freut uns sehr zu hören, dass du mit deiner neuen Matratze so zufrieden bist und die schnelle Lieferung schätzt.
Wir wünschen dir viele erholsame Nächte auf deiner Matratze!
Schlaf gut und träum süß! 🌙
So Happy
Back in ApriI 2026 I ordered a Sleezzz® Diamond pocket spring mattress T1000 80 x 200 cm H2/H3 after searching numerous websites and not being able to find the above size for my IKEA day bed, as the mattress that I ordered with the bed did not last long and was uncomfortable . So very happy when I came upon this site.
Took a chance and placed the order, after looking up the Trust Pilot reviews.
Ordering was simple and was advised of the potential import charges, which was still very good value.
Tracking details gave me regular updates of my order, so was happy that my order was on its way. When my mattress arrived, I was very pleased with the quality and extremely impressed with the fact that there was none, if any chemical smell. My first night’s sleep was the best I had in ages, with the right amount of firmness, as I prefer a firm mattress.
So a big thank you for my order and would be happy to recommend in my opinion, the superior quality of your mattress. ✌🏽🤩✔️
July 5, 2026
Unprompted review
I love this product so much
I love this product so much . Delivery to Finland was also very swift
June 21, 2026
Reply from Matratzen Discount
Hello Toluwani,
thank you very much for your wonderful review! We are very pleased to hear that you love our product so much and that the delivery to Finland went quickly.
We wish you many lovely nights with your new product!
Sleep well! 🌙
Hallo Toluwani,
vielen Dank für deine wunderbare Bewertung! Es freut uns sehr zu hören, dass du unser Produkt so sehr liebst und die Lieferung nach Finnland schnell geklappt hat.
Wir wünschen dir viele schöne Nächte mit deinem neuen Produkt!
Schlaf gut! 🌙
Buyer beware!!!!!
Buyer beware!!!!!! Low quality mattress, supposed to be 21 cm after 72 hrs if you follow the instructions. It isn't even close.
£11.50 additional fee that gets added on to process duty. Ridiculous amount of money! That isn't stated anywhere, so they can charge you anything and you have to pay?
No way to return an already used mattress.
Do yourself a favour and don't buy from here. £250 in the pan, thanks!
June 20, 2026
Reply from Matratzen Discount
Hey Yolo,
I'm sorry to hear that you're unhappy with your mattress. 😔
Regarding the customs fees: These are legally mandated and imposed by customs authorities. Unfortunately, we have no influence over this. However, we do mention it in our shipping terms: https://matratzen.discount/de-ch/epc/s/shop/de/service/versandbedingungen.
By the way, we do accept returns for mattresses. Maybe you could reach out to customer-service@matratzen.discount
We wish you all the best!
Hey Yolo,
es tut mir leid zu hören, dass du mit deiner Matratze unzufrieden bist. 😔
Zu den Zollgebühren: Diese sind gesetzlich vorgeschrieben und werden von den Zollbehörden erhoben. Darauf haben wir leider keinen Einfluss. Wir weisen aber in unseren Versandbedingungen darauf hin: https://matratzen.discount/de-ch/epc/s/shop/de/service/versandbedingungen.
Wir nehmen Matratzen übrigens zurück. Vielleicht meldest du dich mal bei customer-service@matratzen.discount
Wir wünschen dir alles Gute!
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