It was easy to use the website and select the shirt and size. I would recommend a preview after selecting the name you want printed to see how it looks. I'd also recommend an option to select from a... See more
Company replied
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Review summary
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Appears to be of descent quality. Haven’t washed yet, I’m not crazy that it needs to be air dry and not in dryer. It’s a gift, so I don’t know yet. Unless you expect to pay unreasonable priority de... See more
Company replied
The price is decent, could be better but decent. I've ordered from you guys several times, and the product is always good too, The only reason I gave 4 stars instead of 5 is the shipping. It always ta... See more
Company replied
Nothing went wrong. Hat arrived in a timely manner and was exactly as it looked in the pic. Thank you. In retrospect however, the next time I order anything similar, I will make sure, prior to purchas... See more
Company replied
3.7
Average
513 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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The products seem to be good quality
The products seem to be good quality, however this site try’s to pass off as an American Store, but it is Chinese. I would NOT have purchased if I knew that. I will not purchase again.
August 7, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We sincerely apologize for the confusion and frustration you experienced. We understand how important transparency is, and we regret that our shipping origin or business details were not clear to you before your purchase.
While we are an online-based brand serving customers globally, we currently fulfill orders from international warehouses, including in China, to offer a wide range of products at competitive prices. However, we recognize that this information should be communicated more clearly, and we are working to improve transparency so customers can make fully informed decisions.
We truly value your feedback and are sorry we didn’t meet your expectations in this regard. If you have any further concerns or would like to share more, we’d be grateful for the opportunity to listen and learn.
Thank you for your honesty—it helps us grow and serve our customers better.
Best regards,
Maturelion Customer Service Team
Ordered 3 shirts…2 came with different…
Ordered 3 shirts…2 came with different emblems. I reluctantly chose to keep them
August 12, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We sincerely apologize for the mix-up with your order—receiving shirts with different emblems than expected is not the experience we want for our customers.
We truly appreciate your understanding and for choosing to keep the items despite the error.This is not our standard, and we’re taking steps to ensure better quality control moving forward. Your feedback is important and helps us improve, please kindly contact us at support@maturelion.com with your order details so we can check it further.
Thank you for your patience and for giving us the chance to make things right. We value your support and hope to provide a flawless experience next time. If you ever have any concerns, please don’t hesitate to reach out to us directly.
Best regards,
Maturelion Customer Service Team
Reply from Maturelion
Dear Customer,
Thank you for the kind words!
We're so glad we could assist you. Providing helpful and prompt support is our goal, and we truly appreciate your feedback. Please don’t hesitate to reach out if you need anything else—we’re always here to help! 😊
Best regards,
Maturelion Customer Service Team
Reply from Maturelion
Dear Customer,
Thank you so much for your kind feedback — we're absolutely delighted to hear that you loved the fit, the design, and the price of your shirt!
Hearing that everything came together just right — from the comfort of the fit to the style you chose and the value you received — is exactly what we aim for. It means a lot that your experience was a happy one from start to finish.
Thanks for taking the time to share your thoughts. We truly appreciate your support and can’t wait to welcome you back for your next favorite tee!
Best regards,
Maturelion Customer Service Team
You will grow old waiting on the one shirt to arrive
The price is decent, could be better but decent. I've ordered from you guys several times, and the product is always good too, The only reason I gave 4 stars instead of 5 is the shipping. It always takes WAAAAAAAAAAAAAY too long to get here, I don't care if it's coming from China, it's 2025. Every time I order from you guys by the time it gets here I could have flown over and picked it up, twice. Fix THAT, otherwise all good.
August 5, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for your honest feedback and continued support!
We’re glad you love the products and pricing. We sincerely apologize for the long shipping times — you’re right, it should be faster.
Your feedback is pushing us to do better, and we’re committed to making this part of the experience match the quality of the products.Thank you for holding us accountable.
We truly value your trust and hope to deliver a faster, smoother experience next time.
Best regards,
Maturelion Customer Service Team
Go shirts with pockets but they were…
Got shirts with pockets but they were sown on wrong . The pockets went almost under the arm pit. Try to get a refund or exchange with slow response. Not happy since I paid top dollar.
August 1, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for bringing this issue to our attention, and I sincerely apologize for the inconvenience caused by the misplaced pockets on your shirts. We strive for high quality and excellent customer service.
We have already arranged for a new shipment to be sent to you, and it is currently on its way. We hope that you will be satisfied with the replacement items once they arrive.
If you have any further questions or need assistance, please feel free to reach out. We appreciate your patience and understanding.
Best regards,
Maturelion Customer Service Team
Cap was a piece of junk
Cap was a piece of junk. Bought as Christmas gift and I’m ashamed to give it away. Would like my money back.
July 24, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We are truly sorry to hear that the cap did not meet your expectations — especially as it was intended as a Christmas gift. We completely understand your disappointment, and we sincerely apologize that it fell so short in quality.
We’d like to make this right immediately. Please contact our support team at support@maturelion.com with your order number, and we will check and help you better.
Thank you for your honest feedback. We take this seriously and are committed to improving our product standards.
Best regards,
Maturelion Customer Service Team
I ordered two no collar three button…
I ordered two no collar three button shirts old corps and uncle Sam’s miss guide children, both had small pockets that were almost in my arm pit. It should be a little bigger and more centered over the left chest. And the graphic should be a little larger. Just my opinion! Otherwise a great fit and comfortable! Thank you!
July 16, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much for your thoughtful feedback — we truly appreciate your honesty and kindness!
We're happy to hear you're enjoying the fit and comfort of the shirts, and we love that you chose our unique designs like "Old Corps" and "Uncle Sam’s Misguided Children."Thank you for pointing out your suggestions — we’ll share your feedback with our design and production team about the pocket placement and size, as well as the graphic scale. Input like yours helps us improve and create even better products.
We’re so glad you’re happy overall — thank you for supporting Maturelion. We can’t wait to bring you more bold styles soon!
Best regards,
Maturelion Customer Service Team
Quick delivery was nice
Quick delivery was nice. Product was subpar. Design and lettering was very inadequate and cheap.
August 1, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for sharing your experience with us. While we’re glad to hear you appreciated the quick delivery, we’re truly sorry to learn that the product did not meet your expectations.
We strive to provide high-quality designs and craftsmanship, so it’s disappointing to hear that the design and lettering felt inadequate. Your feedback is invaluable, and we’ll be reviewing this issue with our team to ensure we can improve moving forward.
If there’s anything we can do to make this right, please don’t hesitate to reach out. We appreciate your honesty and the opportunity to improve.
Best regards,
Maturelion Customer Service Team
Oorah gift cap from a Hooah
Quality product. Effortless ordering. Timely shipping. A trifecta, home run...
August 4, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Wow, thank you for the wonderful review! We’re thrilled to hear that you’re happy with the quality of our product, the ease of ordering, and the timely shipping—it’s truly the trifecta we aim for!
Your kind words mean the world to us, and we’re so glad we could hit a home run for you. If there’s anything else we can do for you, don’t hesitate to let us know.
Thank you again for your support, and we look forward to serving you again soon!
Best regards,
Maturelion Customer Service Team
Prompt shipping but product was…
Prompt shipping but product was disappointing. Appears to be child size and not as substantial as it appeared in the photos.
July 27, 2025
Unprompted review
Reply from Maturelion
Dear Customer:
Thank you for taking the time to share your experience with us. While we are pleased to receive the product and it arrived promptly, we are deeply sorry that it did not meet your expectations.
We understand your disappointment that the product's size and quality did not match the photos. Your feedback is important to us, and we will carefully research this issue to ensure that future product descriptions and images are more accurate.
If you can provide your order number or the email address associated with your order, we will contact you by email to assist you with this order.
Sincerely,
Maturelion Customer Service Team
I was looking for a purchase I had made…
I was looking for a purchase I had made but had misplaced the order and confirmation number. I contacted Customer Service on the weekend and heard back within 24 hours from Vivi. Following a few additional questions she located the purchase and sent me all the relevant information within several hours. Thank you for your excellent work from your customer service personnel.
August 2, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that Vivi was able to assist you so promptly and effectively, especially over the weekend. Providing excellent customer service is always our top priority, and it’s wonderful to know that Vivi made the process seamless for you.
We’ll be sure to pass along your kind words to Vivi and the rest of our team—they’ll be delighted to hear your appreciation! If you ever need further assistance, please don’t hesitate to reach out.
Thank you again for your support and for recognizing our team’s efforts.
Best regards,
Maturelion Customer Service Team
Everything was an exceptionally easy…
Everything was an exceptionally easy and simple process. The shirt is made with a high-quality cut and looks fabulous. The one exception, I never received my 10% discount on my initial order.
August 2, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for your kind words and for sharing your experience with us! We're so glad to hear that you found the process easy and that you’re happy with the quality and look of the shirt.
We’re sorry to hear about the issue with your 10% discount on your initial order. Unfortunately, we couldn’t locate your order details based on this message. Could you kindly provide your order number or any additional information so we can look into this and resolve it for you as soon as possible?
We truly appreciate your support and understanding, and we’re here to make things right.
Looking forward to your reply!
Best regards,
Maturelion Customer Service Team
Reply from Maturelion
Dear Customer,
Thank you for your wonderful feedback! We’re thrilled to hear that you’re happy with the shirts, the variety, and the value we offer.
Your support means so much to us, and we’re glad we could meet your expectations. If you ever need assistance or have more to share, feel free to reach out anytime!
Thanks again for choosing us, and we look forward to serving you again soon.
Best regards,
Maturelion Customer Service Team
Reply from Maturelion
Dear Customer,
Thank you so much for your kind review!
We're thrilled you love your shirts and are happy with the prompt shipping and quality. It means a lot to us!
Thanks for choosing Maturelion— we can’t wait to welcome you back for more. 💖
Best regards,
Maturelion Customer Service Team
Good quality
No issues. Easy to order and ship. Quality is good on hat and shirt
August 1, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for your feedback!
We're so glad the ordering and shipping process was smooth, and that you're happy with the quality of your hat and shirt.
We appreciate your support —can’t wait to see you again! 😊
Best regards,
Maturelion Customer Service Team
Arrived as scheduled
Arrived as scheduled. Well packaged.
But one shirt was not what I ordered
Ordered 3 T shirts, got 2 and 1 cut off type (not ordered).
July 20, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for your feedback — we're glad your order arrived on time and was well packaged.
We sincerely apologize that one of the shirts was not what you ordered. That’s completely unacceptable, and we truly regret the mistake.
Please reach out to us directly via email support@maturelion.com with your order number and details about the incorrect item, and we’ll make it right.
We value your trust and are sorry we fell short this time.
Best regards,
Maturelion Customer Service Team
The design is great, BUT the sizing is off
The design is great. I like the shirts However, the sizing is extremely poor. I am an XL, so I ordered an XL. Your XL is sized for a Medium. I am extremely disappointed with the size. I wasted my money by paying for shirts that do not fit (an XL not designed for an XL). I will have to use the four Henley Shirts for wash rags, dust rags, etc. Why not inform the consumer that the sizing is off (2 sizes off).
July 29, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for your feedback, and I apologize for the inconvenience caused by the sizing issue.
We have arranged to send you the correct size, and the replacement package is currently on its way. We hope this resolves the issue and that you'll be satisfied with the new shirts.
If you have any further questions or need assistance, please feel free to contact us. We appreciate your understanding and patience.
Best regards,
Maturelion Customer Service Team
My order was correct and delivered to…
My order was correct and delivered to the right place,,it did however take a long while to get here.
I'd order again.
July 25, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for your feedback — we're glad your order arrived safely and that everything was correct!
We do apologize for the delay in shipping and appreciate your patience. We’re working hard to improve delivery times and your experience with us. Please kind share your order information via email support@maturelion.com so we can check and help you better.
Thank you so much for being willing to order again — we truly value your support and look forward to serving you once more!
Best regards,
Maturelion Customer Service Team
Your hat is cheap and doesnt look or…
Your hat is cheap and doesnt look or feel right on my head.
July 28, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We're truly sorry to hear that the hat didn’t meet your expectations in terms of fit, feel, or quality.
We completely understand how disappointing that can be.We’d like to make this right. Please reach out to us directly via email support@maturelion.com so we can help you better. Thank you for your feedback; we’re taking it seriously to help improve our products.
We hope we can earn back your trust in the future.
Best regards,
Maturelion Customer Service Team
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