Reply from Mavis Tire - Carbondale hwy
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
Location
Switch location630 Scranton Carbondale Hwy. (Dickson City), 18508 Scranton, PA, US
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Company details
Written by the company
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
630 Scranton Carbondale Hwy. (Dickson City), 18508, Scranton, PA, United States
- 5708002657
3.5
Average
2 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 54% of negative reviews
Typically replies within 2 weeks
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Scheduled for an appointment at 1 PM…
Scheduled for an appointment at 1 PM for an oil change. We got there a couple minutes early to check in. The guy at the front desk took our keys and information telling us that "we'll get you right in." We had an oil filter so they didn't need to wait for one to get there. We waited for over an hour for them to get the car in, but it just sat in the same place we parked it so we went to grab lunch next door at Friday's. When we got back from lunch the car was still sitting there so we asked if it was done and the guy said that we were the next in line. At this point it was going on 2 hours past our appointment time. They finally got the car back to do the oil change but they only changed the oil. They said that they couldn't change the filter because someone put it on there too tight and it would break if they tried getting it off. We mentioned that they were the last to change the oil and he just ignored the comment saying that they weren't going to charge us. We waited 3 hours for a scheduled oil change just for them not to do the whole job and not once did anyone update us or tell us that they were behind. We weren't the only customers who were sitting around waiting for hours after appointment times for the cars to be pulled into the garage. This seems to be a recurring issues whenever we go to this location. We schedule an appointment just to sit there for hours waiting for them to start working on the car. We will no longer be doing business with this company.
December 29, 2025
Unprompted review
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