I had a fantastic experience at Mavis Tire! Caleb was especially helpful and accommodating for my needs. The employees were professional, friendly, and went above and beyond to make sure I was taken c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Victor and the crew at the Fairport road location were extremely friendly and helpful. They were going nonstop getting people in and out many of whom did not have an appointment like myself. I appre... See more
Company replied
I had a horrible experience before and was nervous about going there again. I did check to see if it got new management and it did. I booked online for tires and paid what needed to be paid. I went... See more
Company replied
Super nice people to work with at this location. Definitely will be coming back.
Company replied
Company details
Written by the company
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
781 Fairport Rd., 14445, East Rochester, NY, United States
- 5856431117
4.4
Excellent
16 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional Service
I had a fantastic experience at Mavis Tire! Caleb was especially helpful and accommodating for my needs. The employees were professional, friendly, and went above and beyond to make sure I was taken care of. They explained everything clearly, worked efficiently, and made me feel confident about my car’s service. It’s refreshing to find a team that truly cares about their customers. Highly recommend this location and their staff!
March 11, 2026
Unprompted review
Reply from Mavis Tire - East Rochester
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
Fairport Road
Victor and the crew at the Fairport road location were extremely friendly and helpful. They were going nonstop getting people in and out many of whom did not have an appointment like myself. I appreciated their professionalism, friendliness and efficiency. Victor gave me updates along the way so I always knew what was going on which I appreciated as well. Hopefully I don’t need anything else soon but if I do I will definitely go back there.
March 4, 2026
Unprompted review
Reply from Mavis Tire - East Rochester
Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!
Reply from Mavis Tire - East Rochester
Thank you so much for this fantastic rating! This exactly where we want to be for you!
Super nice people to work with at this…
Super nice people to work with at this location. Definitely will be coming back.
October 29, 2025
Unprompted review
Reply from Mavis Tire - East Rochester
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
I had a horrible experience before and…
I had a horrible experience before and was nervous about going there again. I did check to see if it got new management and it did. I booked online for tires and paid what needed to be paid. I went to East Rochester Mavis in which the tires never got sent. The manager was wonderful in dealing with the situation. Extremely helpful. The team that is there now are very kind
October 14, 2025
Unprompted review
Reply from Mavis Tire - East Rochester
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
The team was brilliant got me in and…
The team was brilliant got me in and out highly recommend
September 3, 2025
Unprompted review
My local Mavis accommodated a fast tire…
My local Mavis accommodated a fast tire repair, low-cost, fast and its good workmanship.
February 10, 2024
Do not trust this Mavis
Do not trust this Mavis. They did an oil change on my girlfriends car, forgot to put the new oil in, and ruined her engine. Now they are refusing to pay for repairs so we are taking legal action. This is after they left my lights on last time, killing my battery, and not replacing it. I have paperwork and documentation of all of this. Don’t go here
April 24, 2023
Unprompted review
Justin is very helpful and polite…
Justin is very helpful and polite workers at mavis. I’m recommended anybody to shop at mavis tires.
October 21, 2022
Unprompted review
They are helping to shop with the tire…
They are helping to shop with the tire I needed and friendly. I’m going to shop at Mavis tire.
October 21, 2022
Unprompted review
Justin is the best
March 17, 2022
Even though they were short stafffed
Even though they were short stafffed, they took care of my car within a half hour of my appt. Courteous too.
December 5, 2021
Very satisfied
November 19, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.