Mavis Tire - Genesee St. Utica Reviews 24

TrustScore 3.5 out of 5

3.4

2020 Genesee St., 13502 Utica, NY, US


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Rated 5 out of 5 stars

They were available to take my vehicle as a walk in right away and the vehicle was ready for pickup at the precise time given. A needed part was not available from parts store until the next day so th... See more

Rated 5 out of 5 stars

Mavis in South Utica, NY has great service in my opinion. They are friendly, honest and knowlegable. I dealt with Pete two times at two locations and he was helpful both times. I will definitely be ba... See more

Rated 5 out of 5 stars

I took my wife’s car for NYS inspection. They took it right in and 35 minutes later it was done. It isn’t often that you find repair shops that keep on time for appointments. I’ve taken my cars the... See more

Rated 5 out of 5 stars

Pete is always courteous, explains everything, and always makes me feel like I've received great service for a fair price!


Company details

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 2020 Genesee St., 13502, Utica, NY, United States

  • 3157244171

3.4

Average

TrustScore 3.5 out of 5

24 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

No accountability

I went to Mavis in South Utica. I needed new tires on a 24 Mitsubishi Cross Eclipse they gave my vehicle back and the steering wheel was crooked and my 4 wheel drive system was broken. I took it back they said “ it wasn’t their fault “. And my steering wheel is still crooked. I will not be taking my car back there !!

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Had a flat tire on rt12 in Utica NY

Had a flat tire on rt12 in Utica NY. Called numerous garages to get it fixed. They were really busy and could not get me in today. Their tires where overpriced. Called Mavis on Genesse St. the man on the phone gave me a price that was half of the competitor, then proceed to tell me he could do it right now. The team of guys that took care of me where top notch. They gave me such a good price I had sprung for two tires.

February 25, 2026
Unprompted review
Mavis Tire - Genesee St.  Utica logo

Reply from Mavis Tire - Genesee St. Utica

Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

Rated 5 out of 5 stars

Fixed my tire fast!!!

Fixed my tire. Checked all the other tires too. I appreciate you guys!!!

September 4, 2025
Unprompted review
Mavis Tire - Genesee St.  Utica logo

Reply from Mavis Tire - Genesee St. Utica

Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

Rated 5 out of 5 stars

Professional, Knowledgeable, Skilled & Efficient

They were available to take my vehicle as a walk in right away and the vehicle was ready for pickup at the precise time given. A needed part was not available from parts store until the next day so they made accommodations for the repairs to be done the next day. Really appreciate their efficiency!

September 25, 2024
Rated 5 out of 5 stars

Ask for Pete!

Pete is always courteous, explains everything, and always makes me feel like I've received great service for a fair price!

March 25, 2024
Rated 5 out of 5 stars

I took my wife’s car for NYS…

I took my wife’s car for NYS inspection. They took it right in and 35 minutes later it was done. It isn’t often that you find repair shops that keep on time for appointments. I’ve taken my cars there numerous times for work and they are always on time and do good work

June 23, 2023
Rated 5 out of 5 stars

I always bring my vehicles here

I always bring my vehicles here. The guys are always pleasant and helpful. I’m moving to Georgia and I will miss being able to walk over, drop the car off and pick it up with ease.

May 25, 2023
Rated 5 out of 5 stars

Mavis in South Utica

Mavis in South Utica, NY has great service in my opinion. They are friendly, honest and knowlegable. I dealt with Pete two times at two locations and he was helpful both times. I will definitely be back in the future!

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Emergency tire service.

I stopped in for an emergency flat repair. Ed (Asst manager) was professional and courteous. His shop was swamped with repairs. He told me he’d make sure the repair was complete. My tire was beyond repair. Ed explained my options and I ordered a new tire from his inventory and was back on the road. Great service from Ed and his technicians.

November 16, 2022
Unprompted review

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