I consistently receive superior, timely service at this location. Most recent, fixed a leak that would have left me flat in hours. Clean waiting area. Friendly staff. Busy, yet efficient. Will be... See more
Company replied
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I consistently receive superior, timely service at this location. Most recent, fixed a leak that would have left me flat in hours. Clean waiting area. Friendly staff. Busy, yet efficient. Will be... See more
Company replied
OUTSTANDING EXPERIENCE!!! nice clean shop, friendly informative employees, waiting was shorter than I expected. I mentioned my gas milage was not doing good and I believe his name was George checked t... See more
Had tires changed over from all season to winter there on 2 vehicles, was charged 20 to 40$ extra for new valve stems with out permission was told they automatically do this. Nope I didn't ask or giv... See more
Company replied
You know that a place has a great reputation when you arrive right at opening time and there is a line of people looking to schedule service. Despite a constantly ringing phone the service managers w... See more
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
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Think You've Seen A Lower Price?

231 Elmira Rd., 14850, Ithaca, NY, United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 55% of negative reviews
Typically replies within 2 weeks
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It was quick and didn’t need more work than anticipated.
First of all, I love going to Mavis at this location where Israel is the manager. I feel welcome every time and I even feel a tiny bit special. That goes a long way when you are trying to figure out where to take your car. My car? I love it, the first car I have ever truly loved and I trust Israel and his crew to take good care of her. My car is a 2022 Lexus and I drive her hard. She is 14 months old and already has 38,000 miles on her. We are an athletic family and we travel great distances to compete. Knowing I can trust Israel with my car so I can safely drive to and from all of these locations makes a huge difference. We joked about what it takes to be a Lexus dealership and how much focus Lexus puts on customer service. If their people evaluated Israel and Jake and the new guy Cole is doing great already as well, they'd accept them in a heartbeat. Thanks to them for making care maintenance such a pleasure! Angele Noble-Grange
I have been going there for almost two years now. I have always gotten great customs service. Thank you to Israel for always helping me and if it wasn't for him I wouldn't even go to Mavis. He knows his stuff and so far he never been wrong about any of his recommendation.
Customer service was excellent. I had questions that they answered carefully and completely.
I always get quick and honest help from Cole Muffler/Mavis Tire in Ithaca. This was a flat repair.
Quick and fast with good customer service.
Great service as usual, got me in quickly, explained what's going on with my car, performed service requested, great price, great people !!!
Thank you Cole Muffler for taking such good care of my car. If I could give you 10 stars I would!
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