David was very friendly and the phone rep found me a slightly further location to take me right away, opposed to a 2 hour wait.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The guys took great care of my vehicle at this Mavis location. Justin and Cutter both helped answer questions I needed to know the answers to. They even allowed my vehicle to stay for longer without a... See more
Company replied
I’ve been going to Mavis (previously NTB) for my car repairs for almost 20 years without one complaint. John and the team are quality mechanics, the cost is reasonable, and excellent customer servic... See more
I stopped in with no appointment and was helped right away. Staff was friendly and the service was quick and done correctly without a long wait.
Company replied
Company details
Written by the company
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
4600 Kirkwood Hwy, 19808, Wilmington, DE, United States
- 3025490245
4.0
Great
6 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 54% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
David was very friendly
David was very friendly and the phone rep found me a slightly further location to take me right away, opposed to a 2 hour wait.
May 8, 2026
Unprompted review
Reply from Mavis Tire - Kirkwood hwy
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
Excellent service and friendly and fast
April 22, 2026
Unprompted review
Reply from Mavis Tire - Kirkwood hwy
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
The guys took great care of my vehicle…
The guys took great care of my vehicle at this Mavis location. Justin and Cutter both helped answer questions I needed to know the answers to. They even allowed my vehicle to stay for longer without any additional fees while parts were delayed in the shipping process.
March 31, 2026
Reply from Mavis Tire - Kirkwood hwy
Thank you so much for this fantastic rating! This exactly where we want to be for you!
I’ve been going to Mavis (previously
I’ve been going to Mavis (previously NTB) for my car repairs for almost 20 years without one complaint. John and the team are quality mechanics, the cost is reasonable, and excellent customer service is a priority. Highly recommend!
January 24, 2026
Failure to Repair
On 11/07/2025 I took my vehicle to Mavis because the of a squealing noise when braking. The gentleman at the front desk stated my vehicle would be checked to confirm what is causing the squealing noise. After being checked I was told the front brake hoses, brake rotors, brake calibers and brake pads needed to be replaced. Also a brake system flush needed to be done. After the "repair" was completed and I paid $1175.92, I noticed my vehicle was still making the squealing noise. I contacted Mavis and informed that my vehicle was still making the squealing noise. They told me to bring it back and when I did I was given an additional estimate of $1505.82 to fix an issue I already paid $1175.92 to fix. That's $2681.74 for a "repair" that was never done. Luckily someone suggested Reds & Sons Auto Repair where my vehicle issue was actually repaired and at a lower cost.
November 7, 2025
Unprompted review
Quick service
I stopped in with no appointment and was helped right away. Staff was friendly and the service was quick and done correctly without a long wait.
October 9, 2025
Unprompted review
Reply from Mavis Tire - Kirkwood hwy
Entire Mavis Group of companies is under Attack!
WE ARE WATCHING YOU ALL We just tried to call and reach at 914-984-2500 but 3 times our call got hungup by your team ! we are calling to speak with the ownership and authorities to negotiate this 2nd ransomare attack! by world leaks but if we will get ignored like this we will not be nice any more! we are capable to destroy entire business
We just want to speak with ownership and want to negotiate:
Contact Stephen Sorbaro/David Sorboro to contact us at 470 410 6746 or send us an email at agltrainipad@gmail.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.