Great experience! Called for appointment to replace my battery, oil change, and new tire. Got me in within an hour with excellent service and communication. Keep up the good work!
Company replied

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Great experience! Called for appointment to replace my battery, oil change, and new tire. Got me in within an hour with excellent service and communication. Keep up the good work!
Company replied
No matter what I come to have done there, it takes too long., Even a small problem scheduled in advance & first thing in the morning. I never really had issues with the work (just time consumption). S... See more
Company replied
Service was exceptional...oil change..in and out in 20 mins!!!
Great service. On time and in and out. Don’t try to sell you stuff if not needed. Very helpful
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
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2350 MacArthur Road, 18052, Whitehall, PA, United States
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Great customer service very friendly. Took care of my tires. I was in and out.
Went to Mavis after scheduling an appt online. Called to confirm prior to arrival. Arrived 10 mins early checked in and waited for state insp . Spencer I beleive was the on duty manager according to himself. After 45 mins ,he advised me that I would failing due to 5mm wheel spacers on rear wheels . I asked him can we just removed them and proceed,he said they they couldn't due that. I asked if I can have the spacers removed without doing the state insp. He said no. So I have to remove them myself, which is ok with me but strange so tire shop cant removed spacers at owners request . So I asked Spencer wouldn't it be good customer service to advised the customer prior to the insp to save both parties time. He hesitated and tried to say no. Bit finally admitted it would have been better customer service, since the new enforcement of enhanced insp. Also the law says spacers larger then 1/4 inch, my spacers were smaller, so they could have completed the insp per the law. And to top ot off my cars was parked out front ready to go , but manager Spencer went outside to chat it up with others customers, wasting 25 more mins of my time. Total time 1:30,for half of an state insp. I askdd for store manager name, Spencer said they dont have a store manager just him

Reply from Mavis Tire - MacArthur
Great experience! Called for appointment to replace my battery, oil change, and new tire. Got me in within an hour with excellent service and communication. Keep up the good work!

Reply from Mavis Tire - MacArthur
No matter what I come to have done there, it takes too long., Even a small problem scheduled in advance & first thing in the morning. I never really had issues with the work (just time consumption). Switched to Meineke for this reason alone, they ALWAYS get me in and out. No one wants to spend all day waiting- plus badgering to cancel scheduled appointment at other shop, even after politely declining several times.

Reply from Mavis Tire - MacArthur
Great service. On time and in and out. Don’t try to sell you stuff if not needed. Very helpful
Service was exceptional...oil change..in and out in 20 mins!!!
Always friendly, courteous and professional. They explain the problem, answer questions, and get me back on the road quickly.
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