Mavis Tire - Madison Reviews 46

TrustScore 4.5 out of 5

4.7

319 Main St., 07940 Madison, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

The manager Jason is excellent. I am 82 years old and he always goes out of his way to help and accommodate me. It is always a pleasure dealing with Mavis. I've been going there for years and I don't... See more

Rated 3 out of 5 stars

The Good: Good selection of tires with reasonable prices. Local shop met online price. Manager was friendly and professional. I've been a customer at this location for many years The Bad:... See more

Rated 5 out of 5 stars

Jason and Andy are always welcoming and quickly do the job promptly. Best place to get service and repairs done.

Rated 5 out of 5 stars

I have used this shop for 12 years since moving back to NJ. The staff has great communication skills, excellent industry knowledge, and technical expertise. I have had excellent experience at this s... See more


Company details

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 319 Main St., 07940, Madison, NJ, United States

  • 9732320281

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Staff is always friendly

Staff is always friendly, attentive, and responsive to my needs. The tech performed a 4-wheel alignment and did a take-off of summer tires and put-on of winter tires and recalibrated the TPMS. Job was well-done.

November 30, 2022
Rated 5 out of 5 stars

The manager Jason is excellent

The manager Jason is excellent. I am 82 years old and he always goes out of his way to help and accommodate me. It is always a pleasure dealing with Mavis. I've been going there for years and I don't feel I'd find a more reliable place.

November 29, 2022
Rated 5 out of 5 stars

The customer service was great

The customer service was great. I always feel like I'm appreciated and my time isn't a waste. The manager Jason made sure I understood everything being done and even kept me updated during the process. Never a bad trip to make.

October 27, 2022
Rated 1 out of 5 stars

Passive aggressive “manager”

I usually have a pretty good experience at this Mavis but not today. I have never spoken to a more condescending passive aggressive “manager” in my life.

I needed to get something repaired but after dealing with the poor level of customer service from this individual I will never spend my money at this or any other Mavis tire again. There’s a reason why people say “you get what you pay for”. Sometimes saving a few dollars is not worth the lack of respect and professionalism

April 3, 2022
Unprompted review
Mavis Tire - Madison logo

Reply from Mavis Tire - Madison

Dear customer, we are so sorry that you were not treated properly. Our priority is to treat you as we would want to be treated and we are eager to investigate this for you! Please call us at 914-984-2500 option #2 so that we can look into this for you!

Rated 5 out of 5 stars

Good Service

Personnel at this Mavis are always helpful and friendly, and try to get my car serviced as quickly as possible

November 21, 2021

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