Best customer service ever! Got an appointment the same day, ( literally called and headed right in),service was quick and efficient. Thank you Brandon, great and timely work. I appreciate you.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
On October 4, 2026, I arrived at this Mavis location at approximately 10:47 AM. I had been instructed to drop off my two tires the previous day, around 4:00 PM, and was told that they would be... See more
I just want to take the time speak on my very FIRST but not LAST experience at Mavi's Tires in Middletown. I walked in & was given the warmest welcome. I was assisted promptly & the gentleman commun... See more
The team at the Mavis in Middletown is always above satisfactory! Drew is always professional and is very informative. Always go to them for my car, my mothers, as well as mine!
Company details
Written by the company
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Written by the company

- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?

Contact info
235 Celebration Court, 19709, Middletown, DE, United States
- 3025490222
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 31% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
On October 4
On October 4, 2026, I arrived at this Mavis location at approximately 10:47 AM. I had been instructed to drop off my two tires the previous day, around 4:00 PM, and was told that they would be replaced first thing the following morning.
Mavis opened at 9:00 AM, so I arrived approximately one hour and 47 minutes after opening. I spoke with one of the shop employees, who told me, “Your tires are not ready yet. We will get to it.”
I reiterated that I had dropped the tires off the previous day around 4:00 PM because I was told they would be replaced first thing in the morning. After I said this, the employee became very animated and raised his voice toward me in a manner that made me feel as though the situation could become confrontational or physical.
I found this behavior completely unacceptable and unprofessional. As a customer, I should be able to ask about the status of my service without being spoken to or approached in an aggressive manner.
I am requesting that Mavis management review this incident and address the employee’s behavior appropriately. I would also like an explanation as to why my tires were not completed as I was told they would be.
Best customer service ever
Best customer service ever! Got an appointment the same day, ( literally called and headed right in),service was quick and efficient. Thank you Brandon, great and timely work. I appreciate you.
This location is great
This location is great! My tire needed to be plugged and they immediately took care of me & made sure I was able to be safe on the road! Definitely will be using this location.

Reply from Mavis Tire - Middletown
The team at the Mavis in Middletown is…
The team at the Mavis in Middletown is always above satisfactory! Drew is always professional and is very informative. Always go to them for my car, my mothers, as well as mine!
William
I just want to take the time speak on my very FIRST but not LAST experience at Mavi's Tires in Middletown. I walked in & was given the warmest welcome. I was
assisted promptly & the gentleman communicated throughout my whole service process explaining the process & answered ALL of my 50 questions that I had. I definitely would like to recognize WILLIAM for the exceptional, respectful & helpful customer service "William" remaining cool, calm & collective as I came in HOT about my car issues. He was able to assist me & I was completely satisfied with his customer service. Im definitely going to be back soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







