Absolutely disappointed with the customer service at Mavis Discount Tire. My son had a 12:00 PM appointment on 07/27/2025 for tires and brakes. He was told there was no need to wait—they’d call... See more
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See what reviewers are saying
Mavis saved the day by replacing my rear windshield wiper on a snowy day. Thank you! I appreciate the small jobs you have done for us as well as the bigger jobs.
Pleasant and expert service, cost came in as estimated. Car returned clean and fixed as promised.
Very happy with the service they provide and accommodation provide for me to get my vehicle on the road quickly as possible, with the service I had with alessia I’ve would’ve never got a good price an... See more
Company details
Written by the company
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
562 North Maple Ave., 07450, Ridgewood, NJ, United States
- 2015103784
2.8
Average
12 reviews
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This company invites their customers to review, whether positive or negative
Replied to 31% of negative reviews
Typically replies within 1 week
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Absolutely disappointed with the…
Absolutely disappointed with the customer service at Mavis Discount Tire.
My son had a 12:00 PM appointment on 07/27/2025 for tires and brakes. He was told there was no need to wait—they’d call us, explain the issue, and get our approval before proceeding. We were told everything would be done in 1.5 hours.
We live just 4 minutes away, so I picked him up. After 1.5 hours with no call, we returned—only to find the car still parked exactly where we left it.
When we calmly explained the situation, one employee arrogantly said, “I never told you that—we’re busy, can’t you see?” No apology, no courtesy. When I asked why no one had called, he continued speaking in a condescending, dismissive way. And when I expressed my frustration, he simply said, “Here’s your key—you can leave.”
Unbelievable rudeness and zero respect for customers. This kind of behavior reflects terribly on the company. Shameful.
July 26, 2025
Unprompted review
Reply from Mavis Tire - N. Maple
Hello Matt Kubilay,
We are truly sorry to hear about your disappointing experience at Mavis Discount Tire. The behavior you described is not reflective of our standards, and we apologize for any inconvenience caused. We would like to address this issue further, so please reach out to us at 914-984-2500, Option #2. Thank you for bringing this to our attention.
Consumer Solutions
Marklin
Last year August 2024 replaced battery. battery ded in May 2025, i vent to customer service but the guy in the desk he is so rude and ignoring me, i just left the place and i have to buy new battery somewhere ales, still last year i replace four new tires in another car and this guy's broke my tire sensor plus two tire flatten every 4 days, please stay far way from this guys who work in this place
May 22, 2025
Unprompted review
Reply from Mavis Tire - N. Maple
Hi Lenny, I'm sorry to hear about your experience with our service and the issues you've faced with the battery and tires. We strive to provide excellent service, and it's concerning to hear about the rude behavior you encountered. Please reach out to us at 914-984-2500, Option #2, so we can address your concerns directly and work towards a resolution. Thank you for bringing this to our attention.
Consumer Solutions
Fantastic service
Very happy with the service they provide and accommodation provide for me to get my vehicle on the road quickly as possible, with the service I had with alessia I’ve would’ve never got a good price anywhere else in another shop
March 9, 2024
Pleasant and expert service
Pleasant and expert service, cost came in as estimated.
Car returned clean and fixed as promised.
March 8, 2024
Diagnosed an fixed the problem
Took me right way. Very polite. Explained the work that was taking place.
March 2, 2024
I use them all the time for my repairs…
I use them all the time for my repairs but this time I went back to the dealer to get my air conditioner fixed. At the dealership they did a complete inspection and came away with tires needed replacing. I went to Mavis to have them replaced. Unfortunately Mavis told me I needed new brakes and rotors on all wheels. Funny thing is that the dealership said that the brakes were fine with plenty of wear left. Now I have to think twice about going back to Mavis to have work done.
May 5, 2023
Unprompted review
Mavis saved the day by replacing my…
Mavis saved the day by replacing my rear windshield wiper on a snowy day. Thank you! I appreciate the small jobs you have done for us as well as the bigger jobs.
February 28, 2023
Great experience
July 27, 2022
Showed up Sunday morning without an…
Showed up Sunday morning without an appointment. Was in and out in under an hour. Repair performed professionally and at a fair price. Very satisfied.
June 13, 2022
Excellent service
December 7, 2021
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