Mavis Tire - Oswego Reviews 69

TrustScore 5 out of 5

4.8

360 West First St., 13126 Oswego, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The team at this Mavis always give excellent service. I called yesterday to make an appointment for first thing in the morning. I do not have rides when I bring my Jeep in and they made my service a p... See more

Rated 5 out of 5 stars

Work performed as scheduled and user friendly service manager Noah was able to schedule service on my second vehicle with little notice and work was completed that same morning. Staff is compete... See more

Rated 5 out of 5 stars

Excellent experience, in and out in 20 minutes. Very professional and informative, went above and beyond expectations. 5 stars this place is great!

Company replied

Rated 5 out of 5 stars

Have gone here for years, always have had great service and reasonable prices. I would recommend them over any other mechanics shop in Oswego. You put your life in the hands of your mechanics and... See more


Company details

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 360 West First St., 13126, Oswego, NY, United States

  • 3153420114

4.8

Excellent

TrustScore 5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Took me right in...tested and installed…

Took me right in...tested and installed new battery in less than 45 minutes. I've always found Mavis (in Oswego, NY) to be efficient and honest. They have yet to disappoint me.
Note: my date of service was 10/18/22 but this review form keeps changing it to 10/17/22.

October 17, 2022
Rated 5 out of 5 stars

This is not my first visit to this…

This is not my first visit to this Mavis location. I have been a customer for a few years.This is my go to place for any issues with any of my vehicles. Even if it is for a service they don't provide, they are always there to advise and direct.

August 22, 2022
Rated 5 out of 5 stars

Staff was polite

Staff was polite, courteous, and knowledgeable. Price was good, had a coupon which was honored, Work was completed in a timely manner.

August 4, 2022
Rated 1 out of 5 stars

Vehicle should not have passed NYS inspection

My car was passed for NYS inspection, and then when it was brought to another shop days later I was told I had a broken frame. This stemmed from and issue I have been bringing up for 2 years and have been repeatedly told is nothing.

May 18, 2022
Mavis Tire - Oswego logo

Reply from Mavis Tire - Oswego

Dear customer, we truly apologize that our diagnostic did not match another mechanics. We are happy to investigate this deeper for you! Please call us at 914-984-2500 option #2 so that we can connect with you!

Rated 5 out of 5 stars

Great customer service

Great customer service at this location; employees are always super polite, professional / knowledgeable and friendly here.

March 9, 2022
Rated 5 out of 5 stars

I have used our local Mavis shop for…

I have used our local Mavis shop for the last several years for all my tire needs. The staff there has always been friendly, cooperative and going that bit extra to satisfy. Their prices can’t be beat. A total package of product and service.
I do have one complaint, due to company policy now, I cannot have my Superduty truck serviced there. I did at onetime, even purchased a set of tires.

November 16, 2021
Rated 5 out of 5 stars

Had a nail in my tire!!

Had a slow leak in back right tire due to a nail. Was on my way to an appointment which was 60 miles away and I was afraid the nail might get thrown out at high speed leaving me with a total flat by the side of the road and late. MAVIS got me in and out in less than 30 minutes so I was on time. Super impressed with their service.

November 8, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look