SCAM!! Do not go here! I purchased a tire from this place five weeks ago and had a tear in the brand new tire. When I brought it to them, the assistant manager Tazjon Brinkley was there and informed... See more
Company replied
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All went well. Seems to be turnover with front desk personnel. Been a customer for over 30 years and front desk always was familiar with my vehicles. Definitely miss Domininque, but Things change... See more
Company replied
Louis & the squad really did their thing it’s never a dull moment & never a complaint with the crew no matter who’s there really appreciate the team
Awesome service !!!! Dominic is understanding and gives great customer service when checking your car in and when you leave from having car serviced Quick and reliable service !!!
Company details
Written by the company
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
81 Smith St., 10954, Nanuet, NY, United States
- 8456237573
3.6
Average
18 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 31% of negative reviews
Typically replies within 1 week
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SCAM!!
SCAM!!
Do not go here! I purchased a tire from this place five weeks ago and had a tear in the brand new tire. When I brought it to them, the assistant manager Tazjon Brinkley was there and informed me there was nothing they could do, even though they clearly gave me a defective tire. He called the store manager Erik and also said there’s nothing they could do nor could they provide a discount to purchase a new tire. The customer service here is disgusting. Mind you I came in with the tear on my tire and they took it to the back and when they brought it back to me, another hole appeared. This place is not to be trusted!
November 14, 2025
Unprompted review
Reply from Mavis Tire - Smith St.
We apologize for the experience you had at our shop, Jenna. It's concerning to hear about the issues with your tire and the service you received. We would like the opportunity to address your concerns and find a resolution. Please reach out to us at 914-984-2500, Option #2.
Consumer Solutions
All went well
All went well. Seems to be turnover with front desk personnel.
Been a customer for over 30 years and front desk always was familiar with my vehicles.
Definitely miss Domininque, but Things change and we need to adapt. Thankfully Gesner and Jaun are still on the crew.
July 3, 2025
Reply from Mavis Tire - Smith St.
Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!
staff has always been great friendly…
staff has always been great friendly respectful
November 14, 2024
Louis & the squad really did their…
Louis & the squad really did their thing it’s never a dull moment & never a complaint with the crew no matter who’s there really appreciate the team
August 1, 2024
Awesome service !!!
Awesome service !!!! Dominic is understanding and gives great customer service when checking your car in and when you leave from having car serviced
Quick and reliable service !!!
May 3, 2024
Explained to detail work that needed to…
Explained to detail work that needed to get done and honored their warranty work.
March 20, 2024
Will was very helpful
Will was very helpful. Got my car in and out quickly. Reviewed what services were done. Very professional and friendly.
November 1, 2023
This place is full of crooks!!
This place is full of crooks!!! I am a car guy and know cars back and forth. However, there are some tools I don't have in my home shop because of space. So, I have to have my tires mounted and balanced by a shop. I bought new tires from this business for my wife's van and they installed them. They have been on the vehicle for 9 months and at no time during that period did I have to have one repaired until today. The shop that did the repairs took the leaky tire off and found the problem immediately, not 1 but 2 tire plugs!!! On a presumably "new" tire. These guys sold me a tire that looked new but had plugs in it. Got me.... Hope it was worth it, I'm in the customer service industry, if I have to guess, you can expect about a $10- 20 thousand dollar loss in the coming years from all the people I'm going to steer away from Mavis as a whole. Hope it was worth the $110.00 you cheated me out of.
August 9, 2023
Unprompted review
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