Store manager set up appt but never entered it. Got there and couldnt get my job done. Others waiting in reception had similar problems@. Manager can not use computer system. What... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The employees at this Mavis have always been so polite, accommodating and efficient. Today Austin greeted me with a smile, took care of my problem in less than 30 minutes AND he was training 2 new emp... See more
We were on our way to a funeral when we had a blowout. Both back tires non drivable. We made it 6 miles to the store. Easy to find. There was one hour until closing and within 40 minutes we were on ou... See more
Company replied
Great staff;knowledgeable, efficient and very friendly
Company details
Written by the company
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
3405 U.S. 9, 12184, Valatie, NY, United States
- 5187326997
2.8
Average
22 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 31% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Store manager set up appt but never…
Store manager set up appt but never entered it. Got there and couldnt get my job done.
Others waiting in reception had similar problems@.
Manager can not use computer system.
What a waste of time.
Called corporate and regional manager
Did call me back.
Hopefully, i will get the work done on Wednesday.
Store on rt 9 in columbia cnty, NY.
August 25, 2026
Unprompted review
Funeral plans almost ruined - Mavis saves the day!
We were on our way to a funeral when we had a blowout. Both back tires non drivable. We made it 6 miles to the store. Easy to find. There was one hour until closing and within 40 minutes we were on our way. Service was fantastic, price reasonable and waiting room was comfortable. Thank you for saving the day!
October 22, 2025
Unprompted review
Reply from Mavis Tire - Valatie
Thank you so much for this fantastic rating! This exactly where we want to be for you!
The employees at this Mavis have always…
The employees at this Mavis have always been so polite, accommodating and efficient. Today Austin greeted me with a smile, took care of my problem in less than 30 minutes AND he was training 2 new employees. Will definitely keep coming back.
November 4, 2024
Unprompted review
You really need to hire more people at…
You really need to hire more people at the floor level
December 15, 2023
Helpful management and quick service
December 3, 2023
Thanks good service
September 6, 2023
Great work with great outgoing people.
June 8, 2023
Great service
March 1, 2023
I had scheduled an 8:00 am appt for…
I had scheduled an 8:00 am appt for this morning. When I was checking in, they said there was no record of my appt. in the computer. The service manager still did the service for me as if there was no appointment glitch.
November 30, 2022
ryan!
ryan saved us today! we got a flat on the side of the road & he fixed our tire super quick
September 10, 2022
Unprompted review
Jesse was a life saver to me today
Jesse was a life saver to me today. I had a nail in my tire and an appointment in Syracuse in a few hours. He got me right in and plugged the tire for me. I was safely on my way in about a half hour. He was friendly, professional, and knowledgeable. The service was excellent. I highly recommend this location for anyone’s tire needs.
June 10, 2022
Unprompted review
I was very pleased with my service
I was very pleased with my service. John derrick, the mechanic explained everything that needed to be done, and was very efficient with the work. I would recommend every one to Mavis. All the staff 5here are very pleasant. Thank you again!
March 3, 2022
My visit to Mavis was extremely…
My visit to Mavis was extremely efficient, professional and comfortable. It is satisfying to know that some people take pride in doing their job.
September 27, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.