Mavis Tire - West Columbia Reviews 10

TrustScore 3 out of 5

3.1

1609 Fairlane Drive, 29169 West Columbia, SC, US


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Rated 5 out of 5 stars

Terrence, Ty, Madison, Chris all assisted me on a rough day!! They are the best shop in town and made my day much easier!!! Please go there if you have any needs with tires, brakes, or batteries!!!

Rated 5 out of 5 stars

Always have a good experience here. Front desk was excellent and technicians as well. Thank you!

Rated 5 out of 5 stars

Ty was amazing in getting us in to fix our tire as we were 3 hours out of town. So kind and took care of us right away.


Company details

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 1609 Fairlane Drive, 29169, West Columbia, SC, United States

  • 8034518473

3.1

Average

TrustScore 3 out of 5

10 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Lack of Integrity by New Manager

What an awful experience dealing with a manager with no integrity. I dropped my car off 8:15a for my appt. Finally got a call after 3pm that my car was ready to pick up. I emphasized to Chris about how unsafe my car felt driving it because of the shaking when braking. Chris told me that all was well, the mechanic had checked the brakes and I was good to go. I got in my car, tire indicator light was still on. I stopped at garage, spoke with the mechanic that worked on my car, he said he didn't check the brakes, he only rotated the tires. He was unaware and had not been told about the shaking. I addressed it with Chris, who was at a loss for words. How incredibly sad!! This is the main reason why I left the Irmo location. West Columbia was my to go Mavis due to the excellent customer service by Madison and Brian. Now that this location is under a manager who lacks integrity, I won't be back. Just awful!! No improvement in the shaking as I nervously drove home in 5pm traffic. Took my car elsewhere, I was told it was my rotors and brake pads. Work completed!!

October 15, 2024
Unprompted review
Mavis Tire - West Columbia logo

Reply from Mavis Tire - West Columbia

Dear Judy, we want to sincerely apologize for your recent experience at one of our mavis locations and would like to connect with you. Please call our consumer solutions department at phone number 914-984-2500 opt 2. We certainly appreciate the opportunity to make this right with you

Rated 1 out of 5 stars

Terrible

Terrible, They spend too much time on the clock looking crazy. Looking at the phone vaping, then concentrating on my safety. My brakes and my tires are purchased tires. They broke the steam on it. One of my tires, they took despair tire and put it on my car and put the new tire in a Chiropractic and didn't put that back correctly. I really would like my money back. And it took discount tires to resolve this issue. When I brought it to the manager he act like he's on some mind. Altering drug, there was no reason that these types of mishaps should happen when you are trusting somebody to do your brakes and tires the right way. There is no excuse for this. I asked the manager to get me in touch with corporate. Doing my travels to Georgia. It was a scary unsafe drive because they didn't do the job right? How are you gonna buy tires? And they put the new one in the tire well and the old tire under the hip. I'm waiting for someone from corporate to get back with me. I want my money back. I'm sick and tired of people in this world. Act like they don't know God they're just doing everything to get the money. Mother Earth is tired and God's p***** off.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Mavis Tires Sunset Blvd

Terrence, Ty, Madison, Chris all assisted me on a rough day!! They are the best shop in town and made my day much easier!!! Please go there if you have any needs with tires, brakes, or batteries!!!

September 7, 2023
Unprompted review

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