Mavis Tire - Whiting Reviews 47

TrustScore 4.5 out of 5

4.3

1200 Route 70 West, 08759 Whiting, NJ, US


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Rated 5 out of 5 stars

Excellent service. Went in with an emergency and my car was immediately taken care of. Chris - the technician - was helpful and knowlegable and effencient. Very grateful for the professional help.

Company replied

Rated 5 out of 5 stars

Received great service at Whiting NJ Mavis for oil change, tire rotation and battery check. All the staff were friendly and knowledgeable. All work was done in a timely and efficient manner.

Company replied

Rated 5 out of 5 stars

From the minute I walked In I was greeted with a wonderful “Good Morning”. It was refreshing to have such a wide awake person at the desk. My c ar was done in an extremely quick manner. The service... See more

Rated 4 out of 5 stars

I was able to walk in and get a oil change right away without a apt.very convenient and they also have Apple Pay if you don’t carry cash or have your wallet near by , very nice customer service from t... See more


Company details

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 1200 Route 70 West, 08759, Whiting, NJ, United States

  • 7329413745

4.3

Excellent

TrustScore 4.5 out of 5

47 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Everyone was wonderful

From the minute I walked In I was greeted with a wonderful “Good Morning”. It was refreshing to have such a wide awake person at the desk. My c ar was done in an extremely quick manner. The service tech was professional and polite! He added air to a tire that was not on his list. The experience was outstanding!!!!!!!!!! It’s a true blessing to see this today.

March 10, 2023
Rated 1 out of 5 stars

Female disabled customer subjected to false repairs

Took our minivan in for repair 2/25/22 as it was making a whining noise. After $1917 in repairs van was still making a noise. 4/19/22 was now told the noise is power steering pump. $711 in repairs and van was still making noise. 5/13/22 Broke down an hour away from home and paid for $194 tow to Mavis. 5/14/22 Alternator and battery fixed $725 and noise stops! Store manager encourages us to call district manager and ask for a refund. I start calling on 5/17/22. It is now 6/28/22 and I have yet to receive a call back from manager about updates on the refund. I have all notes/ records/ recordings of our conversations from 5/17/22 on. If anyone would like them please email me.

June 28, 2022
Unprompted review
Mavis Tire - Whiting logo

Reply from Mavis Tire - Whiting

We apologize, Customer. Our priority is to treat you how we would want to be treated. It is absolutely not acceptable that you were treated poorly. When you can, please contact our consumer solutions department at 914-984-2500 option #2 and we would appreciate the opportunity to speak with you.

Rated 1 out of 5 stars

I’ve been going to Mavis for about…

I’ve been going to Mavis for about eight years never had a problem this was the worst. I bought my car in for an oil change… I waited about 35 minutes or so and asked when it was going to be done and the gentleman told me probably another hour or two I would have to wait. I said I couldn’t and he said why don’t I give you an appointment to come back this afternoon at two. I came back at about five of two days in the keys and sat and waited for over 35 minutes. I asked him how much longer and he told me another hour and a half to two hours….. I said I had a 2 o’clock appointment which he gave me And he said it was he was sorry but it was so busy I said why did you give me an appointment then. He said can you come back tomorrow morning and will take care of it which I did and I only waited about 20 minutes before they took my car……
A total waste of time for me

December 14, 2021
Mavis Tire - Whiting logo

Reply from Mavis Tire - Whiting

Dear customer, we are so sorry to hear of this wait time issue you experienced. We are relieved to know that in eight years this was the only bad experience you had with us and are eager to speak with you more about it to regain your trust in our company as this situation is absolutely not up to our standards of normal business! Please call us at 914-984-2500 option #2 so that we may speak with you and improve to ensure your satisfaction!

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