Do not even think about purchasing from this company their goods are poor quality and vastly overpriced and on the information they supply on refunds at the point of purchase they do not mention that... See more
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The product itself has some positives. However I purchased a dusarins portable shower. It came without instructions, does not appear to heat the water and the customer services team have blanked me re... See more
Did not get what I ordered, but a differently branded cheap knockoff to be told it was the same product, which I found online for about one third the price I paid. Customer service tried to offer a di... See more
The product is cheap and delivery is also quick, most satisfied! But delivery cost is not economical for small quanty. If one wants to order more, the system will automatically prevent you from furth... See more
Company replied
2.5
Poor
113 reviews
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Hasn’t replied to negative reviews
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Lights
I ordered theses lights after first set arrived approximately a week prior. The delivery was outstanding, easy to order. I have received the same experience with this second order. Highly recommend maci-deals, I shall definitely be using them in the future.
December 18, 2023
Reply from MaxiDeals
Hi Anita Campbell,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Quick service
December 6, 2023
Reply from MaxiDeals
Hi Vivienne,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Icicle Christmas lights
The ‘Icicle’ Christmas lights we ordered arrived promptly, undamaged, and, so far, work well. Had I read the description more closely, I probably would have realised they did not have an in-built timer. You also have to reset the ‘pattern’ you want each time you switch them on. Nevertheless, they appear to be very good lights at a decent price
December 7, 2023
Reply from MaxiDeals
Hi William,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
2 items I ordered haven’t turned up
November 23, 2023
Unprompted review
Reply from MaxiDeals
Hi Jess,
We apologise for any inconvenience caused by our products not meeting your expectations. If you need to return or exchange any items, please don't hesitate to reach out to our customer service team at info@maxi-deals.co.uk via email. They will be more than happy to assist you promptly and ensure a smooth resolution.
Kind Regards
Maxideals
Reply from MaxiDeals
Hi Leticia,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Melody knitting yarn
Very pleased with service
Top quality yarn
Fast dispatch and delivery
Will definitely buy again
Top stars thank you
October 31, 2023
Reply from MaxiDeals
Hi David,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Product was a good price
Product was a good price , was fairly heavy so couldn’t do much about postage but still a decent price for extreme car spray wax
October 10, 2023
Reply from MaxiDeals
Hi Jamie,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Order arrived quickly and you had what…
Order arrived quickly and you had what I was looking for at a great price.
August 29, 2023
Reply from MaxiDeals
Hi Judith,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
3 out of 6 of my food containers were…
3 out of 6 of my food containers were very badly scratched!
September 19, 2023
Reply from MaxiDeals
Hi Kelly,
We apologise for any inconvenience caused by our products not meeting your expectations. If you need to return or exchange any items, please don't hesitate to reach out to our customer service team at info@maxi-deals.co.uk via email. They will be more than happy to assist you promptly and ensure a smooth resolution.
Kind Regards
Maxideals
My order arrived quickly and intact
September 6, 2023
Reply from MaxiDeals
Hi Amanda,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Good products and good service
August 23, 2023
Reply from MaxiDeals
Hi Hannah,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
My order
It came quick and price was OK but the tumblers were cracked and tried emailing but no reply to see what to do
August 23, 2023
Reply from MaxiDeals
Hi Kerrie,
We apologise for any inconvenience caused by our products not meeting your expectations. If you need to return or exchange any items, please don't hesitate to reach out to our customer service team at info@maxi-deals.co.uk via email. They will be more than happy to assist you promptly and ensure a smooth resolution.
Kind Regards
Maxideals
Wow what a great Company
Wow what a great Company. I enquired when an item would be back in stock and they replied they could get it from another store for me to buy online. They then messaged me again to tell me in was online. So impressed with their customer service. Thank you!
August 17, 2023
Reply from MaxiDeals
Hi Janet,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Excellent service fast delivery
July 26, 2023
Reply from MaxiDeals
Hi Vicky,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Reply from MaxiDeals
Hi Sarah,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Reply from MaxiDeals
Hi Angela,
We apologise for any inconvenience caused by our products not meeting your expectations. If you need to return or exchange any items, please don't hesitate to reach out to our customer service team at info@maxi-deals.co.uk via email. They will be more than happy to assist you promptly and ensure a smooth resolution.
Kind Regards
Maxideals
Over 60s discount
The shop is clean and well presented. The staff are lovely and friendly. The only problem I, and my friends, have is that although it advertised 10% discount for over 60s, the machines default setting only takes the discount off the last item. We always tell the cashier before they start the transaction, but without fail I and my friends have had to get a refund. Unfortunately a lot of my friends are over 80 and unless I check their receipts, do not get a refund. As I've said this is the only problem,we love to shop there, but it's very frustrating
July 14, 2023
Unprompted review
Reply from MaxiDeals
Hi Ann,
Thank you for bringing this matter to our attention. We take such issues seriously and will promptly investigate to identify the root cause and implement measures to prevent its recurrence. Your feedback is valuable to us, and we are committed to continuously improving our processes to ensure a better experience for our customers. If you have any further concerns, please don't hesitate to reach out. Thank you for your understanding and support!
Kind Regards
Maxideals
Easy to order
Easy to order, and responded via email straight away when a problem occurred with delivery! A few items were broken, and bleach stained in transit- which is probably more down to the delivery company!
June 29, 2023
Reply from MaxiDeals
Hi Catherine,
Thank you very much for your kind comments.
Despite our best efforts, some products may still get damaged during transportation. We apologise for any inconvenience caused by this situation. We are continuously working to improve our packaging and shipping processes to minimise such occurrences.
If you have received damaged items, please contact our customer support team with the necessary details, and we will be happy to assist you in resolving the issue promptly. Thank you for your understanding and cooperation.
Kind Regards
Maxideals
Very easy to use the app delivered on…
Very easy to use the app delivered on time will use them again
June 28, 2023
Reply from MaxiDeals
Hi Donna,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
No chuffing ice creams
No chuffing ice creams. All i wanted was a mouth watering, refreshment to really hit my quench for coldness and after exploring the narrow, towering isles of maxi deals there was not a single ice cream in sight. What bs!
June 16, 2023
Unprompted review
Reply from MaxiDeals
Hi Lella,
Thank you for your valuable feedback. We appreciate your support as we strive to improve our food offerings for our valued customers. Your suggestions and feedback are important to us, and we would love to hear more about your thoughts and ideas. Please feel free to reach out to us via our official email at info@maxi-deals.co.uk. Thank you for your understanding and cooperation.
Kind Regards
Maxideals
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