Bought items several times. Received exactly what ordered, never had an issue. Delivery a little slower than local shops but the good pricing compensates the waiting time. A good and trusted shop, I d... See more
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Review summary
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Quick delivery. But before the delivery, after finalizing the order, I sent them an email with some additional quiestions. They answered in like an hour or so. That really surprised me to be honest, I... See more
I am very satisfied with Maxigumi.hu in every respect! I think the prices of the tires are the cheapest in Hungary! Very good quality, brand new tires! The tires arrive here from a more reliable forei... See more
Website design is great, but it might also look suspicious: translation is bad, no contact details are offered, just whatsapp and messenger. But in fact the company is real, the order is fulfilled and... See more
Company details
About Maxigumi.hu
Written by the company
Alapításunk óta, 2016-ban, vezető szereplővé váltunk az online gumiabroncs piacán Európában. Ez a siker számos szakember bizalmán és százezrek fogyasztói preferenciáján alapul. Hírnevünk három alappilléren nyugszik: szigor, kiválóság és versenyképes árak.
Szakértő csapataink elkötelezettek amellett, hogy kivételes ügyfélélményt nyújtsanak, amit hatékony logisztika és optimalizált folyamatok támogatnak, garantálva a maximális elégedettséget minden vásárlásnál.
Elkötelezettségünk? Folyamatosan a piac legjobb árait kínáljuk Önnek. Gumiabroncs igényei esetén válassza a kiválóságot és megbízhatóságot vállalatunkkal.
Szakértő csapataink elkötelezettek amellett, hogy kivételes ügyfélélményt nyújtsanak, amit hatékony logisztika és optimalizált folyamatok támogatnak, garantálva a maximális elégedettséget minden vásárlásnál.
Elkötelezettségünk? Folyamatosan a piac legjobb árait kínáljuk Önnek. Gumiabroncs igényei esetén válassza a kiválóságot és megbízhatóságot vállalatunkkal.
Contact info
4.5
Excellent
5K reviews
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fast delivery
March 20, 2026
Good quality tyres
Good quality tyres, cheaper than the Hungarian prices. The only problem the DHL was. They didn't let me know the arrival date.
March 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Maxigumi.hu
We’re sorry your delivery is taking longer than expected. While our usual lead time is around 1–3 business days, delays can unfortunately happen due to transport conditions (carrier congestion, holidays, strikes, or other unforeseen events).
If you haven’t already, please contact our service after-sales via your protected customer account so a ticket can be opened—our team will check the tracking details with the carrier and update you as quickly as possible.
All very good 👌
March 20, 2026
service and communication orders.
I placed two separate orders.
With the first order, the delivery was sent to a service location that clearly stated they are not cooperating with this company and had already informed them multiple times.
With the second order, one tire arrived, but the second one was missing for more than 1.5 months. During this time, I had to go through long and frustrating communication, including contacting my card provider and initiating a consumer protection complaint.
What made the situation even worse was the communication style of one of their representatives, Natalia. The tone of her messages was unacceptable and unprofessional. Instead of helping, I was repeatedly asked to prove and repeat the same information.
Eventually, the missing tire arrived after a very long delay, but the entire process was stressful and poorly handled.
I do not recommend this company!!!
January 21, 2026
Reply from Maxigumi.hu
We’re sorry to read about this experience, and we understand how stressful it is when a delivery is sent to a fitting/service location that won’t accept it, and when a tire is missing for so long.
Regarding the first order: our partner locations are expected to keep their information up to date. If a location is no longer cooperating and hasn’t updated this, we need to investigate why the shipment was still routed there and prevent it from happening again.
Regarding the second order: while shipments can sometimes be split into multiple parcels due to transport constraints, a delay of 1.5 months is clearly not the level of service we aim for. We also take your feedback about the communication tone very seriously—this will be reviewed internally.
As you’ve already been in contact with our team, your case will be prioritized internally so it can be checked quickly and handled appropriately. Please reply here (or via your customer-area message/contact form) with your order numbers and/or ticket/reference number so we can locate the full history and follow up with the relevant teams.
Got product very fast
Got product very fast. With fresh DOT numbers. All good, no problem at all!
March 18, 2026
Its all good
March 11, 2026
Very good
Everything was fine with the order. I am satisfied. I would recommend it to others.
March 17, 2026
Missing items
I placed an order for 2 products and the company advertised 24–48 hour delivery, but only 1 item was shipped. Their own website also showed that only part of the order had been dispatched. I submitted a refund request for the undelivered item, and I am still waiting for the issue to be resolved. The biggest problem is that they have given absolutely no reply on any of their customer support platforms. Not a delayed reply, not a meaningless reply, but no reply at all. Based on my experience, the order was not properly fulfilled and the customer support has been completely unresponsive.
Edit after reply:
I already opened a ticket with ticket number #2805531.
It is also important to mention that on your side the missing item appears as if it was sent for shipping and still not sent for shipping at the same time!!!
I also contacted your customer support through every available channel, and I have multiple screenshots and emails proving that no response was provided for weeks. Your company simply did not respond and showed no real care in resolving this issue, even after I requested a partial refund.
March 10, 2026
Unprompted review
Reply from Maxigumi.hu
We’re sorry for the trouble and for the lack of feedback you’ve experienced.
For orders with multiple items, it can happen that the shipment is split into separate parcels due to transport constraints, which is why you may see only part of the order dispatched on the tracking/website.
That said, if one item is still not delivered and you’ve already submitted a refund request, please share your ticket/reference number (or order number) here (without personal data) so we can escalate your case internally and have it handled as a priority by our service after-sales team.
If you haven’t opened a ticket via your protected customer account yet, please do so (or use the contact form / live chat), as this is the fastest way for our agents to access your order details and resolve the missing item properly.
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