Maxview Ltd Reviews 44

I bought a Maxview Precision portable satellite system from an electronics firm on the internet about a month ago. After using twice the unit stopped getting power to it. I contacted the electronics firm who completely washed their hands of it and told me to go direct to Maxview. What a difference! Extremely helpful and gave the opinion is was probably the coax cable. Sent out a replacement cable which I got the following day. Connected it up and it’s back working. You don’t often get customer service as good as this these days. Very helpful 👍

Bought a VuQube 2 just over a year ago last week it started acting up and would not lock on to the satellite sent it back to maxview for repair they received it on Tuesday and I had it back on the Thursday morning fully repair fantastic customer service and care would highly recommend them

I was naturally suspicious when offered to try this product for free, but it is actually a really great design! Really simple and easy to use, and allows fresh air to flow in with the blind closed. I actually use it during the day as I have the blinds down to keep the room cool. When not in use, I just fold it back down against the wall, so there's no need to keep putting it up and down.
Nice one!

I recently had the pleasure of dealing with Maxview. Their customer service is refreshingly exceptional. We have a Maxview VuQube2 that unfortunately broke due to an error on our part. Despite this and it being out of warranty, I decided to send it off for repair, fully bracing myself for a hefty bill.
To my delight, the process was incredibly swift and painless. I sent the Vucube to Maxview for a midday delivery with Royal Mail on Monday, 18th August. By Tuesday afternoon, 19th August, I had it back via DHL, all repaired, refitted on our motorhome and in perfect working condition. To top it off, there were no charges! This level of customer care is rare and truly outstanding.
Maxview's service went above and beyond my expectations. I couldn't be more impressed with their efficiency and dedication to customer satisfaction, and no, I don’t have any affiliation to Maxview before buying this VuQube2. I had to do a search to fully understand who they are – A British manufacturing company providing brilliant stand-out service. Couldn’t be better.

Purchasing the equipment for a Maxview Roam 5G install in my camper van was straightforward as was purchasing the roof bracket and inlet housings for the four coax leads when I realised a side entry was the better option for me given my insulated and sealed roof.
Setting the unit up was also straightforward, there is just one user of the system (me) so I subscribed for the medium usage contract at £89/year which was supposed to be adequate for my usage with a data allowance of 4GB/month. Well, 4GB really doesn’t last very long and you are soon hot-stepping it to ‘Broadband Go Ltd’ for a data top-up.So far since early July I have had to purchase an additional 50 GB of data at a cost of £89.
As most of you will know the system works on a data SIM but this unit cannot be used with an eSIM so the option of buying online is limited when looking for a SIM that covers EU roaming. I am writing this review from a campsite in the French Alps and find the system rather slow. My experience in other countries is similar; it gets there in the end but it isn’t fast. Not withstanding the SIM costs, I am left wondering if my £800 would have been better spent on a Starlink System?

What a fantastic company. Went out of there way to help me resolve a problem with my tv and supplied the right part in super quick time.
What a pleasant experience.

Anyone that has left a bad review for this company or any of their products, remember people alot of people are also difficult and hard to deal with. This company is 1st class in all they do..and go above and beyond with their customers. New products experience problems from time to time, remembering we are in an ever evolving world 🌎 with temps and climates changing all the time.. so please be patient people with any tech these days and you will be looked after promptly I assure you.. thankyou to all at Maxview uk for your professionalism xx

Had to visit as there was a problem with our Target Sat dish not retracting.
But two production staff there, Brian and Kirsty, went WAY beyond in order to help us, fix the problem quickly, professionally and with great humour. Kirsty even worked through her break to help us.
I have genuinely never met two people more dedicated to delighting a customer...Maxview are very lucky to have two such fantastic ambassadors for their company.
Our heartfelt thanks to you both.

we had an issue with our Maxview roam connecting to the internet. Tried for hours with the sim provider no resolve, we called Maxview and a lovely lady called Vicky walked me through the resolve and the system is up and running perfectly.

Considering this kit is 4 years old and still having access to quality customer is excellent.

Well done Maxview Ltd ( and of course Vicky 😇)

We had a problem with our Maxview Vuqube 2 satillite dome sent it down to Maxview Ltd was back within 2 days working perfect now they were absolutely brilliant.

We had an issue with the fuse rail breaking in our Maxview connect control box. Asked for us to send it to them. Within a week it was returned and fixed, plus updates installed. Such an excellent service and very helpful customer service team, thank you.

We had a Roam 5g 4x4 fitted last October and has work faultlessly in Uk and are now putting it to the test in Europe
Currently in the south of France and using a IQ go sim the Roam has worked all the way down and has given us brilliant WiFi with no problems
Now we are in south of France and it still continues it work perfectly on full 5G with over 250mbps down load and 60 mbps upload
No dropping out
This brilliant unit is perfect for the motorhomer on the go
Stay safe and happy travels :)
👍Matt Berry

The agent was patient, polite, professional and knowledgeable.

We had an issue with our device which was very efficiently dealt with by Vicky in Customer Service. A great company to deal with. Would highly recommend the Company and product

The technical support I had from Vikki was outstanding . She was calm and extremely knowledgable . She patiently took her time . Job was sorted and happy customer . Thankyou Vikki for all your support .
not sure of exact day below but it was raining in April

I received superb service and support from Vicky when I contacted her with an issue with my tv booster
The matter was resolved immediately and I can’t praise Vicky enough for all her help, thank you

I just wanted to register my Thanks to Lee & Vicky @ Maxview support, in solving our Teltonika Router connection issue … We visited Maxview in May 2022 and liked the Company/Products. Your tech support and experience is why we bought from Maxview for our ‘Fifth Wheel’, when it was built in late 2022. We have ‘Roam X’ Mobile Internet & a Roof Mounted ‘Connect’ Satellite Dish for Sky Q, which works well in the EU … You have provided an excellent support service ….. Thanks.

Had a problem that was resolved extremely quickly, very impressed with the response, great customer service.

Excellent service and advice. Had an issue with seeker system not locking onto signal. Initial phone calls answered with advice on how to check system until finally sending back hardware for checking. Turnaround in 2days and issue solved.
Truly professional organisation and staff.

The initial unit has had a huge amount of issues, but the Maxview team have been relentless in making sure the issue is resolved and now sending a new router, would I buy another? The simple answer is no, as many of the issues evolve from the software by Teltonka rather than Maxview. I take my hat off to the Maxview staff for their persistence. Thank you