Maxx Sunglasses Reviews 263

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Ordered some sunglasses at 8:30am paid for ground shipping only for them to use their free shipping label. Called them and they said they would fix it. Both labels now track. But neither say UPS Gr... See more

Rated 4 out of 5 stars

Used to have more choices for custom sunglasses. Now, not so much. Need more custom pairs to choose from such as the sports or golf sunglasses on which we can put our own logos on. Also, it would be c... See more

Company replied

Rated 5 out of 5 stars

Maxx Sunglasses has been great as far as customer service, pricing, product quality an selection as well as delivery ! NO complaints My ONLY minor complaint is that the 2 pair of Cobra 2.0 glasses... See more

Rated 4 out of 5 stars

Fantastic: Everything outdoors brighter and clearer. The lenses are reflective to look at them. I am guessing they block the blue light waves, as objects has a slight orange tint, but not enough to... See more

Company details

  1. Sunglasses Store
  2. Clothing Store

Information provided by various external sources

Affordable, quality sunglasses that enhances contrast, makes colors more vibrant, reduces haze, glare and eye strain and blocks 100% of UVA and UVB Rays.


Contact info

4.0

Great

TrustScore 4 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Shady Shipping Practices!!

Ordered some sunglasses at 8:30am paid for ground shipping only for them to use their free shipping label. Called them and they said they would fix it. Both labels now track. But neither say UPS Ground or UPS Mail Innovations has the package despite the fact that I ordered early enough for the ordered to be fulfilled and it to be picked up by UPS per their shipping policy at 3:30pm. I guess they got back at me for calling about their shipping label mistake that they held my package up!!!

March 6, 2021
Unprompted review
Rated 2 out of 5 stars

This was my first time ordering from…

This was my first time ordering from Maxx. My son loves these sunglasses so I bought him some for Xmas. Ordered on Dec 14 and received them on the 27th. I know the holidays could make the delivery long but I never received a tracking number just a order confirmation. Tried to email but got no response. Finally I called and was able to get a tracking on when it should be delivered the gentleman was very friendly but I believe it should not have come down to calling to find out where my order was.

December 28, 2018
Unprompted review
Rated 5 out of 5 stars

I got the maxx snowboard goggles and…

I got the maxx snowboard goggles and was worried they would be cheap. Man was i wrong!!! I love these goggles!!! Look good, work great and price cant be beat. These are on par with much more expensive pairs. I highly reccomend.

December 20, 2018
Unprompted review
Rated 1 out of 5 stars

It's been 3 weeks since I ordered

It's been 3 weeks since I ordered, checked status of the order online,,, UNFULFILLED !!!!
Finally got them on the phone after several days of trying and was told they moved into a different wharehouse. No apology or credit for shipping just an excuse why it took so long. Still have not received them. Last oeder there.

December 2, 2018
Unprompted review
Rated 2 out of 5 stars

Ordered 2 pair of sunglasses on…

Ordered 2 pair of sunglasses on November 16. Called your offices on November 28 and still hadn't received them. Guy on phone said the retail department was busy and they would have to call me back. Gave my number to him and never heard a thing from anyone. Your service department and timely shipping sucks.

December 1, 2018
Unprompted review
Rated 2 out of 5 stars

I ordered 5 pair, no shipment after 3 weeks

I ordered 5 pair. It's been three weeks and I still don't have my order. Still don't have a shipment confirmation. I have emailed twice. They replied both times with no shipment date. Spoke to them on the phone once, still no shipment date. No apologies either, just a comment about mu order "still being in the warehouse".

I've bought from here before with no problems. Product is good. Not sure what is going on with Maxx today.

November 28, 2018
Unprompted review
Rated 1 out of 5 stars

Avoid

They took my money, never delivered the glasses and do not reply to any emails. Avoid them, which is a pity as the glasses were quite good...I’m afraid I will never see my glasses or my money.

November 27, 2018
Unprompted review
Rated 2 out of 5 stars

We received our sunglassed finally

We received our sunglassed finally . They are not what we ordered. They are plain black and of very poor quality. We will not be ordering any more glassed from Maxx. Very disappointed.

November 25, 2018
Unprompted review
Rated 5 out of 5 stars

Great product.

Great product, efficient service. I received my order in just a few days. Pleased with the product I purchased.

November 23, 2018
Unprompted review
Rated 5 out of 5 stars

I love Maxxsunglasses as they are…

I love Maxxsunglasses as they are clear, clean and have a great look. I use them for lots of athletics and they don't fog up. I wear them for biking, tennis, golfing. I have both the tan and darker shades. I did have one problem when I tried to take off the label on the glass when I got them - I put a scratch on the glass. Next pair i got, I soaked the label off before I tried to get it off.

November 23, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look