Reebonz-USA/Canada Reviews 331

Stay AWAY, 3+ month later and we are still waiting to get paid. Reebonz owes us 7k and so far we’ve received some non sense excuses for the delay.

Dear all customers, STAY AWAY FROM THIS WEBSITE.
The company is in bankruptcy and they don't pay their suppliers. I'm one of them.
I will send you all the evidence if requested.
I personally think they will stole also customer's money to pay their debts.
If you need more information please feel free to contact me directly.
Thanks

If only there is zero star for me to tick, I would. Think twice about consigning your bags with REEBONZ. They have not paid me for almost 3 months after my LV bag was successfully sold!
The money I could get back was already more than 50% lower than what I had paid for. And now it could be a total loss!

Great customer service! The item was exactly as shown and was delivered fast I would recommend Reebonz to all looking for great prices on authentic items!

If I could give zero stars I would. Purchased a bag from them off eBay. It arrived not as described so I proceeded with a return. They were unresponsive so I had to open a case against them. They finally agreed to a return and provided me a return shipping label via FedEx. I dropped the bag off and they refunded my money for the bag once it was received. Here we are 2 months later and I received a $440.00 bill from FedEx. Apparently once they received the bag back, they called FedEx and changed billing to sender. I technically became the sender when they provided me with a shipping label. In addition according to FedEx, they have a large outstanding balance and have since deleted their entire account. Because FedEx can’t reach them they are now coming after all of us customers who had returns for the money owed to them. I have tried to reach them via eBay and email with no response. This is fraudulent and all should be aware.

Great service ! Love my Odeon Mm bag!

Although they were decently fast with email response, the first time purchase process was unusual and resulted in excessive complications. After a few days of trying to get my order verified and back and forth conversations, they had already sold the item I was attempting to purchase to another customer. Very disappointed.

Ordered something and got tracking number from fed ex
Watched it get shipped to Singapore
Thought it was fraud
So I called your company
No response
Sent email it took two days for a response
Meantime I thought it was fraud contacted American Express
But then finally received my purchase two weeks later
Need to fix your customer service to get answers back quicker and need a operator to speak to

I bought a fendi bag but it was arrived a little bit too late due to the holiday shipping and I decided to return it. There was nothing wrong with the bag. It was a bit tough to reach customer service but they responded me as soon as they can, also, the refund went smoothly. Thank you.

Love my purchase and the convenience of this site. Thanks

Arrived in pristine condition in A beautiful box and speedy delivery

Very nice. Would buy again

Fast shipping and products are as described. Would recommend.

Service was quick and efficient. Even when I teturned One of my items it’s was a very simple process and for my refund speedily. Would def use again!

Great response to customer service
Very pleased

The item was very nice and the shipping was excellent!!

My gloves were packaged beautifully and exactly as described. These were Chanel gloves from many seasons ago that I had lost one of. I was delighted to find the pair on reebonz. The shipping was fairly quick as well. I would definitely use this site again.

I shop by Reebonz for many times. One thing not very satisfied is WhatsApp service, people answer questions slowly. And since different time zone, I have to wait a couple of days to get feedback which is frustrated. Also, for returned products, they don't send you updates, you have to keep tracking to see when to get your money back.