I ordered sheets. Customer service notified me they were going to be on back order but received them before the date they gave me.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Horrible horrible service I waited three weeks and NEVER RECEIVED ANY KIND OF NOTIFICATION THST THE PRODUCT WAS OUT OF STOCK. CALLED TWICE THE last phone conversation the gal said they wer... See more
I am sorry I hate to make people a bad review but unfortunately you guys deserve it the worst one. I have done order wrong bar soap,Im not able to return because they charge me stocks fee plus if I'... See more
Overall, Mayfair provides quality products at an affordable price for owners of rental properties. However, my recent toilet paper order arrived smashed all over. Yes, that's the carrier's fault, but... See more
Company details
Information provided by various external sources
Serving the hospitality industry since 1946. We offer free shipping on your most common hotel and motel supplies.
Contact info
365 Criss Circle, 60007, Elk Grove Village, United States
- 8476310300
- sales@mayfairhotelsupply.com
- mayfairhotelsupply.com
3.7
Average
218 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We appreciate your responsive customer…
We appreciate your responsive customer service!
January 16, 2020
Unprompted review
Parts received were as advertised
Parts received were as advertised, shipped in a timely manner and represented a good value.
January 9, 2020
Unprompted review
Bad communication and follow up
December 23, 2019
Unprompted review
My items are just lovely
My items are just lovely! They were shipped promptly and shipping cost were very reasonable. I'll definitely buy again.
December 11, 2019
Unprompted review
Excellent service
Excellent service. Very pleasant customer service reps.
December 10, 2019
Unprompted review
Good product....Good Price
December 4, 2019
Unprompted review
Love these 'Fresh Face' washcloths
These 'Fresh Face' washcloths are awesome! They are a bit larger than the average washcloth and they are very soft!
They are nice to have out for guests. I discovered these at a B&B where we stayed. I immediately ordered them for friends for Christmas gifts. Perfect for houseguests as well.
December 3, 2019
Unprompted review
vary satisfied with this company…
vary satisfied with this company ..Always prompted with my orders.
November 21, 2019
Unprompted review
product as advertised and the prices…
product as advertised and the prices are good.
November 20, 2019
Unprompted review
As expected.
November 15, 2019
Unprompted review
Good product
November 14, 2019
Unprompted review
High quality and beautiful
High quality and beautiful. Very pleased with these chairs.
November 6, 2019
Unprompted review
Very good to do business with👍
November 6, 2019
Unprompted review
Buyers Beware
First, I was contacted that one item was back ordered for over a month. Next they downgraded this item instead of upgrading, as most customer service oriented companies would. NO refund was given for the difference in the downgrade and what I paid for. Then only 2 of 9 item lines arrived and upon calling, they could not tell me where the rest of the items were or when they would arrive. They then sent me a copy of my order with tracking numbers attached to each item, after I called them repeatedly looking for answers. Not only were the tracking numbers inaccurate but I still have not received all items and it has been over a month. They receive one star from me since this was my first time ordering with them and the entire process has been a mess and a joke. I assume this is a middle man company that doesn’t actually stock anything nor handles any portion of the transaction except collecting money. I hope to find a better service for my next order that is hands on and dependable.
October 19, 2019
Unprompted review
took a while to get
took a while to get
but good product at a good price
October 18, 2019
Unprompted review
Love the products
Love the products. Got them in a timely fashion.
September 26, 2019
Unprompted review
Great service!
September 24, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.