Mayfairhotelsupply Reviews 

218
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I ordered sheets. Customer service notified me they were going to be on back order but received them before the date they gave me.

Rated 1 out of 5 stars

Horrible horrible service I waited three weeks and NEVER RECEIVED ANY KIND OF NOTIFICATION THST THE PRODUCT WAS OUT OF STOCK. CALLED TWICE THE last phone conversation the gal said they wer... See more

Rated 1 out of 5 stars

I am sorry I hate to make people a bad review but unfortunately you guys deserve it the worst one. I have done order wrong bar soap,Im not able to return because they charge me stocks fee plus if I'... See more

Rated 4 out of 5 stars

Overall, Mayfair provides quality products at an affordable price for owners of rental properties. However, my recent toilet paper order arrived smashed all over. Yes, that's the carrier's fault, but... See more

Company details

  1. Hotel Supply Store

Information provided by various external sources

Serving the hospitality industry since 1946. We offer free shipping on your most common hotel and motel supplies.


Contact info

3.7

Average

TrustScore 3.5 out of 5

218 reviews

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No recent history of asking for reviews

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3.7

All reviews

(218)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

I place an order for blankets a month…

I place an order for blankets a month ago. A $1200 order to be exact.
I have had no communication from Mayfair on shipment. It has been a month since I place my order. I called two weeks ago to check status and was told one shipment was going out the next day.
I still haven't seen a thing, nor have I had any emails or calls from this company regarding my order status.
Had I known it would have taken so long, I would have spread my order throughout Walmart, Target, and Amazon and would have had all I needed by now.

June 1, 2020
Unprompted review
Rated 4 out of 5 stars

I can only speak about the delivery of…

I can only speak about the delivery of my order. It arrived in a timely fashion and the order accuracy was on point. Unfortunately, my purchases from you were for Airbnb apartment units, and just when I'm ready to Open along comes Corona Virus. There's no travel, etc., etc.. So, the usage of your product is on an indefinite Hold. I'll let you know more when I can.

April 13, 2020
Unprompted review
Rated 5 out of 5 stars

Great company!

Items arrived quickly and in good condition. Customer service is excellent, and the staff is incredibly responsive, professional, and friendly.

April 13, 2020
Unprompted review
Rated 5 out of 5 stars

Very pleased with the Berkshire…

I am very pleased with the Berkshire blankets I ordered. Nice quality, washes well and dries quickly. They arrived in a timely timeframe. Very happy with the service and product!

April 1, 2020
Unprompted review
Rated 4 out of 5 stars

Good customer service, slow shipping but overall a good experience

I ordered king sheets and pillow cases. It took a little bit longer to get them than the other hospitality vendors we normally order from. We received half of the order and when I called I was told that Mayfair would look into it and they would call me back. I waited a week before following up because I hadn't heard anything. I spoke to the supervisor who advised that the Welspun items ship directly from the manufacturer which I did not know as Mayfair's website doesn't specify which items ship from who it just has a blanket statement that some items ship from manufacturer. If you need an item timely I would recommend calling them directly instead of ordering online. They did help me get resolution and the other half of my order was received. I would order from them again just call them directly first to find out where the item is coming from so I can be realistic on the shipping times.

February 20, 2020
Unprompted review

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