I ordered sheets. Customer service notified me they were going to be on back order but received them before the date they gave me.
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See what reviewers are saying
Horrible horrible service I waited three weeks and NEVER RECEIVED ANY KIND OF NOTIFICATION THST THE PRODUCT WAS OUT OF STOCK. CALLED TWICE THE last phone conversation the gal said they wer... See more
I am sorry I hate to make people a bad review but unfortunately you guys deserve it the worst one. I have done order wrong bar soap,Im not able to return because they charge me stocks fee plus if I'... See more
Overall, Mayfair provides quality products at an affordable price for owners of rental properties. However, my recent toilet paper order arrived smashed all over. Yes, that's the carrier's fault, but... See more
Company details
Information provided by various external sources
Serving the hospitality industry since 1946. We offer free shipping on your most common hotel and motel supplies.
Contact info
365 Criss Circle, 60007, Elk Grove Village, United States
- 8476310300
- sales@mayfairhotelsupply.com
- mayfairhotelsupply.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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no product, no service, no new orders
I ordered bath mats and got an email confirmation. 2 WEEKS later I got an email saying they were on back order. I asked if there was a different mat i could use. Got an email back days later with 2 products listed. I emailed back asking for a phone call to explain the differences between the 2 so i could order. Been 2 more weeks with no call, no order, no mats, no service and i will no longer order anything from you. you messed up at every turn!! thanks for nothing!!
Ordering is easy
Ordering is easy; orders are always complete and timely. They have what I need.
A great buying experience
A great buying experience. No problems with shipping, I will purchase again.
Overall Great Products & Service
Overall, Mayfair provides quality products at an affordable price for owners of rental properties. However, my recent toilet paper order arrived smashed all over. Yes, that's the carrier's fault, but the box had been overstuffed and was barely taped adequately. Packages of toilet paper were exposed where the box closed and were taped over, so when I unpacked them, the wrapping stuck to the box tape. About half of the rolls were crushed or misshapen, which isn't a good presentation to guests. Toilet paper isn't fragile, so I understand spending less on packaging, but a sturdier box that fully encloses the product would prevent some of this damage.
Excellent assistance and professionalism!
I worked with Nadia and she got me exactly what I needed. Very well organized, knew the products and guided me to excellent choices!! would recommend this company to otheres.
Paula
I only received half my pillow order
I only received half my pillow order. I have called three times only to be hung up on or some other problem. I still don't know where my pillows are.
The item I ordered is backordered
The item I ordered is backordered and have yet to get an update on when it will be shipped.
Great product everything arrived on time
A MGOOD RESOURCE FOR MOTEL SUPPLIES
This my first order with Mayfair and I…
This my first order with Mayfair and I was very pleased, spoke to Rep before ordering to assure delivery and she was very helpful. Thank you will order again. The OC Breakers
Great Products!!
The products are excellent and I will be reordering every time I have to replenish my supply.
Great prices and super fast shipping!
It was a great experience
It was a great experience. I will definitely return to purchase more items..
Great products and website
Great products and website. Easy to find inventory.
I loved getting my stuff so fast thank…
I loved getting my stuff so fast thank you.
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