Mayfair plumbers Reviews 

I spoke to a lady called tanem what an amazing and knowlodegable person very efficent. Thankyou so much to you and your team.

Amazing service provided by the team. Spoke to Tanem on the phone which helped resolve all my problems smoothly without any delays.

Young lad called Jude was very informative and done a good job. Would 110% recommend. Thank you!

First thing to recommend…. Shop around. Mayfair obviously have agents to jump on Checkatrade jobs… they call almost instantly, take your bank card number so no way to cancel, and then a job that other plumbers later quoted for £75, cost me over £120!
I had a syphon replaced and provided the part. It works and isn’t faulty. However, I noticed a leak coming from underneath the cistern. Mayfair sent another plumber to me and he attached a sealant tape. It still leaks. After numerous calls, I was told that as I provided the part, it is not under guarantee but the part works! I have now been told that I need a new flush pipe. Surprise surprise, not the syphon that’s faulty. There was no leak prior to the syphon replacement so the flush pipe has been damaged which is no fault of my one but that of the Mayfair plumber! They want to charge for this. I wonder what they will break and charge me for next if they were to replace the flush pipe! I’m am in the process of escalating my complaint to the relevant trades body as I feel that the ethics of this company is somewhat off. I have internal cameras that will prove any conversations that took place, including what I was allegedly advised by the plumber (according to the invoice) - a chat that never happened!! This will involve contacting the metropolitan police to have footage released under the data protection act, which is rather excessive so I am hoping it will not come to that!
**edit** as per the reply from Mayfair….. I will have video evidence proving that there was never any mention of any potential issues with a flush pipe or any other expected problems come to that. And how amazing it is that now I have a leak, there is a flush pipe issue. I am now seeking legal advice.

The service provided by Tony was very prompt and professional. He was very helpful and did a great job. Will use again. We were only a bit surprised about the cost as we expected the cost to be within £500 but ended up being more than expected. Otherwise the service was good though.

Booked Mayfair Plumbers to install a sink and taps. I paid £144 (incl. VAT) upfront for the first hour and was told in advance that the plumber would have standard fittings (waste, flexis) in the van, as I had already purchased the sink and taps.

On arrival, the plumber said parts were missing and left site to go to Screwfix.

Despite this being due to a lack of basic fittings, I was charged for the time away. Ring doorbell footage shows he was off site for around 46 minutes, despite this later being disputed.

I also experienced a leak after installation, despite being told the sink would be “usable”. A sink that leaks when used is not usable in any reasonable sense.

Overall, the job was far more expensive than expected, accountability was poor, and the experience was frustrating. I would not use this company again.

Quick and very detailed explained what the issue was with the boiler.

Tony is professional, insightful and efficient.

Ask for Tony - you won’t regret it.

Excellent service, job completed to a high standard . The plumber was had a very nice personable manner and explained clearly my options and was prompt and punctual. This is the second time I have used this firm and would definitely recommended.

Great and professional service from Billy on the phone, helped connect me with an engineer to resolve my boiler fault, even gave me an invoice while the engineer was there to make sure I had all the information I could need!

Late callout and sorted the same evening! Oruc attended and got our boiler up and running within a few hours, fully explained the process and pros and cons!

Great customer service
Great company would highly recommend

Very professional and helpful as I needed to re-book and no issues encountered.

After a poor first call out Mayfair plumbers resolved the situation brilliantly. Can’t remember the engineers name but came and did a proper annual service on my boiler. So thank you for good customer service in the end.

Good enough service and work but very very expensive. You will probably end up paying double what other people charge. Ended up paying about £350 an hour so definitely shop around. I would definitely avoid them if you can.

Paid for an emergency call out for the tech to slap a sticker on it and give us an overpriced quote. Other competitors are quoting thousands less for similar work - even a renowned large company who is known for overpriced quotes is coming out less.

Their quote is also not fixed, so can easily blow out of proportion.

I can’t comment on the work they actually do because they didn’t do anything. However the work they do, you pay a pretty penny for it.

Following our interaction we cannot help but feel ripped off.

Today my water leak problem was located in the flat above me by the Mayfair plumbers leak detection person. He was very considerate, professional and good at his job. Thank you Charlie.

My boiler had several issues and ultimately needed replacing (and replacing a few other parts). They were very professional, with prompt communication. They gave me a detailed explanation of the issues, provided several options and kept me up to date on the entire process. Once the work was completed, there was a minor issue that surfaced after they were gone, but they came back and addressed it in a timely fashion. Would definitely consider them again, especially for larger work.

Incredibly impressed with the service! A friendly engineer attended within a few hours of my call, identified the issue and returned with the required parts the same day, can’t recommend enough!

Had a full boiler install. Pleasant engineer and a competative price. Good job all round