I like the features included with mbit just a bit more than other popular casino's. The money back on your deposits is really great and being able to convert your bitty coins to crypto is cool. I ha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Established in 2014, mBitcasino is one of the premier, leading online crypto casinos. mBitcasino is the go-to solution for Bitcoin gaming for a growing number of people all around the world, and that’s no coincidence – we have the latest, most advanced Bitcoin games available, an innovative online gaming platform, and a website designed to be user-friendly and easy to use. We strive to offer our players the best gaming experience, with numerous games to play and win, consistent bonuses, and a friendly staff oriented towards player satisfaction.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mbits customer service is second to none. Most recently had Kate help me out, super sweet, helpful, and polite. Would recommend Mbit to anyone looking for an online gambling experience.

Reply from mBitcasino
Edit: Exactly what I just finished stating in my review. Mbit strikes back with a B.S. denial. No, that is not how your system works. Heres what happened, I cicked withdraw, a box popped up where you enter the bitcoin wallet. I went to my new wallets website, where I copied the address. Then I returned to mbit and pasted it into the withdraw box, and requested the withdraw. Never did I go to my Robinhood account, not until mbit told me it was sent and delivered, and I asked them for the wallet and blockchain info, and I was scratching my head for a minute wondering who's wallet they sent it to. And mbit told me they sent it to the wallet they had on file. Later during our conversation before they just ended it and that was it, they told me that it was sent to the wallet imputed at the time I requested the withdrawel. NO IT WAS NOT. IT WAS SENT TO THE WALLET I USED LAST. The wallet that apparently mBit saves and keeps in my file? It never went to the wallet I requested it to go to, instead they sent it to the wallet they had on file.
But as stated in my original review, mBit got me banned from sending or receiving any crypto from my Robinhood account, my withdraw took days before I received it, I spent hours with robinhood support and hours of banging my head against the wall trying to talk to mbit, And still, mBit refuses to acknowledge their mistake. Why would I expect anything less? Im even more dissappointed after reading the response mbit left. False information, because that simply is not the case.
As a whole mbit has left me disappointed. I have only withdrew winnings once, and sent to my investment account wallet which got me a warning that I could not receive Bitcoin there, so the next withdraw i attempted to make, I requested my Bitcoin to go to a new wallet, and give them the wallet and two hours later I still hadn't received it, I asked them where it was and what was the hold up only to find out they sent it to the wallet they had on file. That ended up getting my buying and selling crypto privileges revoked and my account suspended and it will take up to ten days for them to send to the wallet I originally asked Mbit to send it to. I can even live with that, what upsets me about the whole ordeal is that when talking to Mbit support about it, they adamantly refuse to acknowledge their mistake. And get short with me and end our conversation. But what can you do? Nothing when you can't reason with someone when they refuse to take responsibility for their error. . I enjoy the Mbit platform, but when it comes to customer service and how you treat your customers when you make a mistake, they get an F. I couldn't even get a free set of spins for the hassle of me spending hours with my investment firm trying to get it sorted out and trying not to get my account shut down. Let alone the fact that I'm stuck waiting ten business days while my $600.00 USD is being held up and unavailable to me. Mbits response to all of this has been to deny, deny, deny.

Reply from mBitcasino
This is more than a trip to the Moon. This is a safe and friendly environment and Ariana is a great support and is funny too! I recommend this over any other gaming experience.

Reply from mBitcasino

Reply from mBitcasino
Good selection of games but many sites have a comparable selection. What separates mbit is the VIP hosting program and in particular, Madison. The service she has provided keeps Mbit my preferred place to gamble online for several years. Extremely attentive and keeps it fun with a personal touch and surprise bonuses. Highly recommend this site.

Reply from mBitcasino
Customer service Representative Ariana was awesome, Wow

Reply from mBitcasino
I've been playing here for years. There costumer services is the best. Shot out to Freya she always makes my day. I've you get a chance for her to help you, you will see why i continue to play here.

Reply from mBitcasino
These guys cheat. The worse casino I have ever played on. Not worth spending a penny on this site

Reply from mBitcasino
I like that the customer service agent is a real person and they are able to help right away and all times of you day.

Reply from mBitcasino
At first the representative (Caitlyn) told me there wasn’t anything they could do for me but me being the person that I am I wasn’t satisfied so I looked for a solution and when I couldn’t find one I decided to come back to ask for help and this time the second representative (Kate) immediately jumped in to help me out with an exemption. She was very kind and not so dismissive as her counterpart.

Reply from mBitcasino
I’ve been playing at at mBit Casino for many years and have tried my fair share of different online casinos, and mBit is by far the most reliable, trustworthy online casino. My favorite on and offline!!

Reply from mBitcasino
Great customer care service and exceptional bonuses

Reply from mBitcasino
It’s my favorite online casino. Tried many, this is my number one and has been for a few years.

Reply from mBitcasino
I've tried many online casinos and mBit is pretty much the only one I still use, I've been a faithful player going on 2 years now. Huge game selection, fast and seamless deposits and withdrawals, and great customer service. Their community arcade on discord is amazing and sets them apart from all others also. They have daily quizzes where you can win free spins and perks! 10 out of 10!

Reply from mBitcasino
ive been playing here for 4 years now its my favorite online casino. Ive had my disputes with the staff and thought about going elsewhere. Ariana in inpaticular has made it so I won't go anywhere else. She's by far the best.

Reply from mBitcasino
There are lots of online casinos to choose from, but if you’ve looked into them at all, you’ll know that not all of them are legit. Some of them seem to punish you after you have a win and it seems like you can’t win again until you “pay them back,” you know what I mean. It seems like there’s all kinds of tricks for casinos to always come up at your expense. Don’t get me wrong, I understand that casinos are a business, and they want to make $, and your loss is their gain. That’s just how it is. Ok, so here’s the part where I tell you that I think MBit is as fair as you are gonna find! They have a wonderful customer service! Their withdrawals are lightning fast! They have great bonuses, and if any issues do arise, they genuinely care about resolving the situation right away. Can you ask for more than that? Oh and they have a great game selection, and unlike some other casinos out there, you don’t have to sell your first born to get to VIP status! They have bonuses, and fun, random perks for every level of play from beginner to VIP royalty- I’ve spent my fair share of time looking for an online casino that wasn’t just one big scam- and I think I found it! So, if you’re looking to try out an online casino or make a switch and escape the scandalous scam Casino you’re signed up with now; make the move to Mbit - were your gameplay feels fair ;)

Reply from mBitcasino
Number one thief casino ever and they're closed my account took my money I give everything my documents. No okay I forgot that but they send me email I have money on my account why I don't come back. I have screenshots I go my representative they normally skip my chat and block me. This is mbit casino 😁😁😁😁🧐🧐🧐 be careful public.

Reply from mBitcasino
I’m absolutely surprised at how efficient MBits customer service is! Not only was my issue resolved it was resolved within a few minutes! Unlike all the other online casinos that can take literal weeks to get a response! Kate was nice, under standing and knew how to fix the issue. I’m new to this casino but so far I am impressed!

Reply from mBitcasino
They are doing something bad with people. They telling people they don't have any KyC verification but they do whatever people win large amounts. And if people provide documents they giving lost of unusual reasons and they never give money people.and live support is badly bad ever they are not helping people just for showing up they have live support. Just tried of they doing with for that. I do provide my original document but you guys don't want to give me the money that's whay you guys are doing this unless things. I win $10000 you guys are grabbing the money because I deposit only $30 dollar. I did mor then 15 to 20 times contact with KyC ... But no body response and live chat shows me directly them so you guys wanna video record and screenshot what kind funny stuff mbit casino live support doing with me. Any way give me the money back I'll never open a account with mbit casino.

Reply from mBitcasino
Easy to sign up. Minimal kyc. Email verification. Easy to play Easy to win. And most importantly, ease of withdrawal. No issues with up to 15k in crypto with drawn in one day. Average win 2-4k never an issue withdrawing. 30 mins to 45 mins max. Typically 15 mins to account . Excellent referral program and fantastic customer service. Definitely recommend checking them out.

Reply from mBitcasino
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.