MBP Reviews 64

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Ordered a lens on Monday, its now Friday evening and tracking shows its not even out for delivery. I needed this lens for tomorrow and only ordered as it stated delivery within three days. I've been u... See more

Rated 5 out of 5 stars

Ive been using MPB since 2022 buying, trading and selling my old EF lenses, DJI drones, Ronin stabilizers and Rode mics. All the valuations i got from MPB were higher than the other companies offering... See more

Rated 5 out of 5 stars

I have used mpb for years, for both trading-in my gear and purchasing What I like.... Their pricing is competitive and almost always, better than eBay. In general, they have a wide choice of al... See more

Rated 1 out of 5 stars

i bought a lens for 1500 plus euro supposedly in like new condition. i received something far away from that. i contacted them 2 times to make a return. although in their terms and conditions it... See more

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2.5

Poor

TrustScore 2.5 out of 5

64 reviews

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Rated 4 out of 5 stars

Overall experience was decent, however...

Offered me a reasonable price for my camera and lens. My only complaint was the processing time. I was told initially it would take 2-3 business days for processing. I waited 7 days. I contacted them for a status update and customer service was helpful. They put a priority on my items, which was unfortunate that it had to come to that, though. I completely understand being backed up, but these issues should really be addressed early on. Otherwise, the experience was decent. They paid me out quickly after the processing finished and the amount was exactly what was quoted.

May 22, 2023
Unprompted review
Rated 1 out of 5 stars

Bullying

I placed an order. For private reasons I asked them to hold back delivery for 3-5 days. Oh No! this lot could care less. Anything to get the order out. They got my money, holding back would be not be a big deal. All I got was complicated options. That is not customer care. Looking for new gear later this year. This shower wont even get a look in. I'm the customer, Its my money i'm spending. Grow up!!!

April 24, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible experience - Scammed.

Terrible experience. Bought a GoPro, was never delivered. Apparently they cancelled the order without telling me. Promised me a same day refund, that's still not happened. No camera and no refund, I've been absolutely scammed. I guess I'll have to go the legal debt collection route to get my money back, but just don't need the stress right now.

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Gizo tripod

Bought Gizo tripod. Delivered day after I placed the order - excellent service. Tripod in very good condition - very happy.

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

Hassle free selling. Competitive quote.

Sold my camera lens through them. Their initial quote was a little low but they re-evaluated it to a competitive rate once they have received the goods. The whole selling process was hassle free.

January 20, 2023
Unprompted review
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