MB Solutions Group Reviews 35

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I had my survey carried out by Ben and what a delightful and friendly guy. As I work from home it was great that there was minimal interruptions. However, he answered all my queries and nothing was to... See more

Company replied

Rated 5 out of 5 stars

From the first call to book the appointment, and Tilly on the text messages, also Michael call to advise he was on his way. The whole process was smooth. All were polite and easy to talk to. Helpful i... See more

Company replied

Rated 5 out of 5 stars

I had a survey carried out by Ben, he was very polite and professional. I work full time and they were very accommodating with times to ensure the least disruption. Ben arrived at the time stated and... See more

Company replied

Rated 5 out of 5 stars

Firstly what a great person turn up at my home to and inspection from MB solution Group i.e. "Rebecca" and yes she did so do a great job ??? She so respected my home and ensured I knew what at all ti... See more


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

35 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Took care with my property and was super helpful and poliet . Would highly recommended them. Big thank you too.

March 6, 2025
Unprompted review
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Reply from MB Solutions Group

Thank you for sharing your positive feedback Marie! We are happy to hear such a great experience.

Rated 5 out of 5 stars

I had a survey carried out by Ben

I had a survey carried out by Ben, he was very polite and professional. I work full time and they were very accommodating with times to ensure the least disruption. Ben arrived at the time stated and carried out the survey whilst answering my questions to ensure i understood the process all this with two dogs around his ankles and 2 teenagers on half term. i would 100% recommend the company.

February 21, 2025
Unprompted review
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Reply from MB Solutions Group

Hi Danielle, thank you for taking the time to share your experience.

We are happy to hear it was a positive one for you and pleased to fit around your busy schedule! :-)

Rated 5 out of 5 stars

He is both professional and passionate

I had my survey carried out by Ben and what a delightful and friendly guy. As I work from home it was great that there was minimal interruptions. However, he answered all my queries and nothing was too much for him. It was great have a personable, passionate and professional and easy going man doing such a great job. Highly recommended.

February 19, 2025
Unprompted review
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Reply from MB Solutions Group

Thank you for the feedback Carol we are pleased to see such positive feedback!

Thank you for having your survey completed through MBS .

Rated 5 out of 5 stars

Wonderful service

Wonderful service, very efficient and polite. Kept me in the loop about anything I asked and needed information on.

February 17, 2025
Unprompted review
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Reply from MB Solutions Group

Hi Charlotte, thank you for taking the time to share your experience with MBS.

We are very happy to hear such great feedback.

Rated 5 out of 5 stars

Very thorough

Very thorough, survey, a pleasure to have in our home, totally, respectful, to our property, and explained, exactly, the process , to us ,a pleasure to do business with

February 11, 2025
Unprompted review
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Reply from MB Solutions Group

Thank you for sharing such lovely feedback Angie!

We are pleased to hear you have had such a great experience with us.

Rated 5 out of 5 stars

Highly Recommend

I had a survey complete at my property as part of Eco scheme and was really happy with the service I received. They were very polite, informative and helpful. Would highly recommend to my family & friends

January 14, 2025
Unprompted review
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Reply from MB Solutions Group

Thank you for sharing your feedback Cheryl!
We are extremely happy to hear that you have had a great experience with us.

Rated 5 out of 5 stars

Happy customer

I spoke to someone regarding some help getting my dad an Eco grant for a heating upgrade and he was very helpful, I have no idea when it comes to things like this, he was fantastic and explained everything to us so we understood.

January 10, 2025
Unprompted review
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Reply from MB Solutions Group

Thank you for sharing your feedback.
We are very happy to have helped with your dads ECO4 grant!

Rated 5 out of 5 stars

I had a survey through MBS for my…

I had a survey through MBS for my housing association. The surveyor that came was very polite and friendly and answered any questions I had.

February 5, 2025
Unprompted review
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Reply from MB Solutions Group

Thank you for sharing your feedback Ellie.

We are pleased to hear you had a positive experience with us.

Rated 5 out of 5 stars

I spoke to Michael regarding a survey…

I spoke to Michael regarding a survey to have a look at a possible boiler upgrade under the Eco grant for my father in law, he was extremely helpful and advised the best options for us. He was efficient and we will be recommending to our family and friends!

Thankyou!

January 24, 2025
Unprompted review
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Reply from MB Solutions Group

Thank you for your feedback Mathilda, it is lovely to hear such positive feedback!

We were happy to help secure the ECO4 grant for your father in law.

Rated 5 out of 5 stars

The're nice to work with

they were polite, efficient, and user friendly with numerous engineer's helpful explanations and advice

January 28, 2025
Unprompted review
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Reply from MB Solutions Group

Thank you for the positive feedback Christopher!

We are really happy to hear you had a great experience with us.

Rated 5 out of 5 stars

Happy customer

Helped us secure an eco grant for our property. Excellent communication throughout, very respectful when at our property, very happy with the service provided.

December 9, 2024
Unprompted review
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Reply from MB Solutions Group

Thank you for sharing your feedback Rebecca. We are happy you took the time to book your survey through MBS!

Rated 5 out of 5 stars

Survey completed in August

I had a survey completed in August by Josh from MBS.
He was very efficient, well mannered and polite. Got the survey completed quickly and answered any questions I had.
The office staff were lovely and booked my survey in when it was convenient for me. Communication and overall experience excellent.

August 7, 2024
Unprompted review
MB Solutions Group logo

Reply from MB Solutions Group

Hi Allegra, thank you for taking the time to share your experience. We are pleased to hear such positive feedback!

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