I had my survey carried out by Ben and what a delightful and friendly guy. As I work from home it was great that there was minimal interruptions. However, he answered all my queries and nothing was to... See more
Company replied
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I had my survey carried out by Ben and what a delightful and friendly guy. As I work from home it was great that there was minimal interruptions. However, he answered all my queries and nothing was to... See more
Company replied
From the first call to book the appointment, and Tilly on the text messages, also Michael call to advise he was on his way. The whole process was smooth. All were polite and easy to talk to. Helpful i... See more
Company replied
I had a survey carried out by Ben, he was very polite and professional. I work full time and they were very accommodating with times to ensure the least disruption. Ben arrived at the time stated and... See more
Company replied
Firstly what a great person turn up at my home to and inspection from MB solution Group i.e. "Rebecca" and yes she did so do a great job ??? She so respected my home and ensured I knew what at all ti... See more
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Absolutely amazing! Took care with my property and was super helpful and poliet . Would highly recommended them. Big thank you too.

Reply from MB Solutions Group
I had a survey carried out by Ben, he was very polite and professional. I work full time and they were very accommodating with times to ensure the least disruption. Ben arrived at the time stated and carried out the survey whilst answering my questions to ensure i understood the process all this with two dogs around his ankles and 2 teenagers on half term. i would 100% recommend the company.

Reply from MB Solutions Group
I had my survey carried out by Ben and what a delightful and friendly guy. As I work from home it was great that there was minimal interruptions. However, he answered all my queries and nothing was too much for him. It was great have a personable, passionate and professional and easy going man doing such a great job. Highly recommended.

Reply from MB Solutions Group
Wonderful service, very efficient and polite. Kept me in the loop about anything I asked and needed information on.

Reply from MB Solutions Group
Very thorough, survey, a pleasure to have in our home, totally, respectful, to our property, and explained, exactly, the process , to us ,a pleasure to do business with

Reply from MB Solutions Group
I had a survey complete at my property as part of Eco scheme and was really happy with the service I received. They were very polite, informative and helpful. Would highly recommend to my family & friends

Reply from MB Solutions Group
I spoke to someone regarding some help getting my dad an Eco grant for a heating upgrade and he was very helpful, I have no idea when it comes to things like this, he was fantastic and explained everything to us so we understood.

Reply from MB Solutions Group
I had a survey through MBS for my housing association. The surveyor that came was very polite and friendly and answered any questions I had.

Reply from MB Solutions Group
I spoke to Michael regarding a survey to have a look at a possible boiler upgrade under the Eco grant for my father in law, he was extremely helpful and advised the best options for us. He was efficient and we will be recommending to our family and friends!
Thankyou!

Reply from MB Solutions Group
they were polite, efficient, and user friendly with numerous engineer's helpful explanations and advice

Reply from MB Solutions Group
Helped us secure an eco grant for our property. Excellent communication throughout, very respectful when at our property, very happy with the service provided.

Reply from MB Solutions Group
I had a survey completed in August by Josh from MBS.
He was very efficient, well mannered and polite. Got the survey completed quickly and answered any questions I had.
The office staff were lovely and booked my survey in when it was convenient for me. Communication and overall experience excellent.

Reply from MB Solutions Group
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