McCambridge Duffy Insolvency Practitioners Reviews 1,326

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and compassionate approach, making them feel at ease and understood without judgment. The customer service is frequently highlighted as exceptional, with many appreciating the personalized support and clear communication throughout their process. The service provided is often described as excellent, efficient, and stress-free, with consumers noting how easy the company made difficult situations. However, some customers also noted that one interaction with a staff member provided zero help.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their friendly, efficient, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, clarity, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t think McCambridge Duffy enough for sorting my IVA. After burying my head in the sand for so long with shame & guilt, step change charity referred me & from that first phone-call with both Patric... See more

Company replied

Rated 5 out of 5 stars

I had previously been in a DMP plan with their sister company national debt relief for the past 3 years. The transfer from one to the other was seamless and reassuring. McCambridge Duffy were extremel... See more

Rated 5 out of 5 stars

Absolutely fantastic, faultless company, I honestly can't praise them enough. I was really struggling with mounting debts,my mental health really suffered, they led me through the process which they m... See more

Company replied

Rated 5 out of 5 stars

At every point McCambridge Duffy have been excellent. Zero judgement, clear advice and instructions. Always on the other end of the phone or e-mail when you need them. I cannot recommend them highly e... See more

Company replied


Company details

  1. Insolvency Service
  2. Debt Relief Service
  3. Financial Consultant
  4. Financial Institution
  5. Non-Bank Financial Service

Written by the company

McCambridge Duffy is a family run company that has been in business for over 90 years. We are one of the UK's leading IVA providers, offering a range of Insolvency solutions for people who are experiencing difficulty with personal or business debts. If you need advice regarding your problem debts then you can trust us to help. We pride ourselves on giving professional and confidential debt advice and solutions, whilst maintaining a high level of customer service.

McCambridge Duffy

Written by the company

IVA advice you can trust
We are a leading IVA Provider. For over 80 years we have been helping people regain control of their debts. Get in touch for confidential, no obligation advice.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Professional and empathetic.

They have a high level of customer service and they treated me with respect and dignity. They were always on hand to give advice or answer my queries. They did a great job of managing my IVA and helping make sure I could afford the payments. They arranged the settlement and closure of my IVA early as a relative was willing to help financially, and they acted quickly and professionally to schedule a creditors’ meeting and I was debt free and clear of my IVA as my creditors agreed to my offer of settlement. McCambridge Duffy were so helpful from start to finish!

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Professionalism, Kindness and Patience.

If like myself you feel entering an IVA is a daunting prospect then let me reassure you that McCambridge Duffy will be the company you need to turn to. I'm now lucky enough to be nearing the end of my journey after falling into considerable debt but with the help of this very professional company it doesn't have to be as stressful as some might think. I can honestly say they work with you, and will listen to any question no matter how many times you ask it, if like me you don't understand the processes they speak to you with kindness and respect and NOT ONCE did I feel I was being judged for being in debt. Sometimes when we call companies regards bills and debts or any customer call centres we don't get the level of service we sometimes desire but McCambridge Duffy certainly deliver and maybe certain companies could take a leaf out of their book. If you are open and honest at all times with this company I'm 100% certain they will do every they can to help you.
On a private note...THANK YOU so much to two particular individuals at McCambridge Duffy, if you read this you know who you are!!

February 20, 2025
Rated 5 out of 5 stars

Support of the highest recommendation

Covid had a huge impact on my work causing me to lose a quarter of my income . Living on my own this had a huge impact on my finances. mcCambridge Duffy have been amazing from the start of the process, helping and full of compassion and empathy. If I had a particularly expensive month ( usually car MOT) there was never a problem with missing a payment and having this added to my plan. The annual reviews were straight forward and an advisor was always there to support and help with any query I had. I am coming to an end with my IVA and the whole experience, even though it was something I never wanted to happen it has been so smooth and I have never been hassled by my creditors. Thank you to all those who have been involved with me over the last 5 years

February 20, 2025
Rated 1 out of 5 stars

I asked about liquidating my company

I asked about liquidating my company, but the lady on the phone wasn't very helpful and didn't sound very interested.

Edit: Wow! I just had plenty of time and came here randomly and left this review. I didn't want you to contact me further after your rude attitude. After speaking for about 3 minutes, that lady on the phone told me that she already had enough time with me on the phone and I had to speak to the other insolvency practitioner.

February 12, 2025
Unprompted review
McCambridge Duffy Insolvency Practitioners logo

Reply from McCambridge Duffy Insolvency Practitioners

After thoroughly investigating, we found no record of any calls made to us from the number provided, either on the specified date or at any time in the past few years. We requested further details from the reviewer to assist with our investigation, but they have not provided any additional information. Based on this, we conclude that this individual has not contacted our company.

Rated 5 out of 5 stars

From start to finish was an easy and…

From start to finish was an easy and straightforward process everything explained fully, really eased my stress levels and worries now can just concentrate on other things, thank you so much and would highly recommend, was no judgement at all if your having money worries don’t hesitate in asking McCambridge Duffy for help.

October 4, 2024
Rated 5 out of 5 stars

Compassionate & Understanding

Where to start, I was struggling & my debts got on top of me I couldn’t cope anymore. From my first point of contact to McCambridge Duffy right through to my IVA being approved (about 4 weeks) every member of staff I spoke to at each step were fantastic, so understanding and compassionate. I was so nervous about reaching out asking for help. Now I wish I had done it earlier, everything was so smooth and contact was great. If you are struggling financially, reach out to McCAmbridge Duffy they are a fantastic company.
Special thanks to Sean who is very patient and thorough

August 22, 2024
Rated 5 out of 5 stars

The process has been simple and est to…

The process has been simple and est to follow. We hardly had to do anything as the work was with the people dealing with our IVA. My husband and I would recommend this company to anyone that are under the strain of debt. Help and support is available all of the time.

August 7, 2024

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