McConechys Reviews 

514
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

Had a problem with the gas alarms going off on my campervan and wasn't sure if it was the leisure batteries. The staff here where fantastic and where very thorough in making sure everything was safe... See more

Rated 1 out of 5 stars

Shame on the guy at spiersbridge who made derisory comments to my 82 year old mother because she didn’t know what size her tyres were. If you’d had the intelligence to put her registration into your s... See more

Rated 5 out of 5 stars

What a team who helped me today! I turned up to a very busy garage with a damaged tyre and needing a replacement asap. Stevie Graham was fantastic! His professionalism and coordination helped me get m... See more

Rated 1 out of 5 stars

Attended Irvine Halfords McConechys at fitting time only to be told they couldn’t fit tyres and couldnt call me either . No missed calls as they used to a 9 digit number for a mobile , must be the o... See more

Company details

  1. Auto Repair Shop
  2. Auto Parts Store
  3. Car Service
  4. Tire Shop

Information provided by various external sources

During the Covid-19 pandemic we've introduced a number of changes to our business. We've endeavoured to keep most of our branches open, but some have had to close, apologies if this has caused an inconvenience. In every open branch we have reduced staff numbers to ensure social distancing is adhered too, we have also closed public areas like waiting rooms. We're encouraging customers to book and pay online to reduce the amount of personal contact required in-branch. We are also prioritising emergency and essential service vehicles. With this in place turn around times might be affected, we might be slower to answer phone calls or deal with drive ins. These are difficult times for all of us and the team at McConechys are trying to hard to provide a service, we appreciate your understanding and patients when required. Scotland and North East England's leading independent supplier of tyres and high-quality automative products. You don't need a mechanic, you need a McConechy!


Contact info

2.8

Average

TrustScore 3 out of 5

514 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(514)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

If I could put 0 stars i would

If I could put 0 stars i would
Took my van down to elgin branch of McConachys as back tyre was loosing pressure
Young guy sprayed fluid on tyre and checked for leaks couldnt find any
Took it to national tyres for second opinion and guy found problem straight away
Massive bulge in the inside of tyre
For a company that specialises in this to miss this problem is beyond a joke
Certainly won't be going back for any buisness

September 9, 2020
Unprompted review
McConechys logo

Reply from McConechys

Hello Andrew,
Thank you for taking the time to review your recent experience at our McConechys
centre. I am sorry to hear you were not happy with the tyre service you received from our team upon your visit. If this has not yet been resolved please revisit the autocentre and speak to the manager. Kind regards, Sophie

Rated 5 out of 5 stars

I was on holiday in Thurso and got a…

I was on holiday in Thurso and got a puncture on my brand new car. They didn't have a true to fit my car but went out of their way to source one and get it delivered in one day. I can't thank them enough ,all the staff we so friendly and helpful

September 7, 2020
Unprompted review
McConechys logo

Reply from McConechys

Hi,
We are so pleased to see that our team looked after you and you received a 5 star service! Thank you so much for your lovely review, we hope to see you again soon at
McConechys Autocentre.
Kind regards, Sophie.

Rated 1 out of 5 stars

Keep clear

Had work done at Lockerbie damaged wheel got told will get area manager to sort it out still waiting and work caused more problems than fixed addition to post got told in response to this post they are investigating 2 weeks later still waiting

August 21, 2020
Unprompted review
McConechys logo

Reply from McConechys

Hello Calum and thanks for your message. It's been forwarded to the appropriate team to investigate.

Rated 3 out of 5 stars

Largs depi

Fantastic mechanics in Largs depo explained everything to me clearly. Really happy with the work carried out. The only thing that let them down was their manager. The way he spoke to the staff and undermineded them when they were speaking to customers was unbelievable. The staff seemed more clued up than he did. Managers are suppose to work together with staff not try and turn them against each other.
5 stars otherwise

August 11, 2020
Unprompted review
McConechys logo

Reply from McConechys

Hello Jim,
Thank you for taking the time to review your recent experience at McConechys
Autocentre. I am sorry to see we only managed to give you a 3 star experience. If you would like to talk speak to the manager of the branch for further discussions please pop into the autocentre. We hope next time your visit runs smoother. Kind Regards, Sophie

Rated 5 out of 5 stars

Great service

August 8, 2020
Unprompted review
McConechys logo

Reply from McConechys

Thanks for taking the time to leave a review Colin, good to read all went well.

Rated 5 out of 5 stars

Easy online booking and payment

Easy online booking and payment. Staff polite and helpful. Good price for the tyres fitted. Staff also used protective equipment in this Covid state.

August 8, 2020
Unprompted review
McConechys logo

Reply from McConechys

Thanks for the review, we appreciate it.

Rated 5 out of 5 stars

Great service

Great service, technician v. honest and knowledgable. Will definitely use McConechy's for tyres again.

August 8, 2020
Unprompted review
McConechys logo

Reply from McConechys

Delighted to hear it, thanks for the review.

Rated 5 out of 5 stars

Ordered the wrong tires online

Ordered the wrong tires online, the guy’s ordered the correct tires at the garage and everything was done so quickly, refund done quickly as well. Fantastic job.

August 2, 2020
Unprompted review
McConechys logo

Reply from McConechys

Hello Michael,
We are thrilled you have had a quick and efficient service with McConechys Autocentre, we look forward to seeing you again soon. Thank you for taking the time to review us.
Kind regards, Sophie.

Rated 5 out of 5 stars

Took my car into the garage today at…

Took my car into the garage today at short notice and despite being very busy they managed to fit me in. Very professional and efficient. I would highly recommend this garage and trust them to always do a good job

July 30, 2020
Unprompted review
McConechys logo

Reply from McConechys

Hi Sharon,
We are so pleased to see that our team looked after you and you received a 5 star service! Thank you so much for your lovely review, we hope to see you again soon at
McConechys Autocentre.
Kind regards, Sophie.

Rated 5 out of 5 stars

Just had my van and car tyres replaced

Just had my van and car tyres replaced. I made a mistake ordering but Fort William depot sorted this out with no fuss so thanks, very much appreciated. Great service.

July 29, 2020
Unprompted review
McConechys logo

Reply from McConechys

Hello Donald,
Thank you for taking the time to review your experience with us we are so pleased to see you have experienced great service with us. We hope to see you again soon. Many thanks,

Rated 1 out of 5 stars

Not impressed

Tyres weren’t in stock, haven’t received a refund and haven’t received a reply to my email

July 25, 2020
Unprompted review
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Reply from McConechys

Sorry to read this Brendan. I'll ask someone to make contact with you on Monday.

Rated 5 out of 5 stars

Great service at competitive price

July 25, 2020
Unprompted review
McConechys logo

Reply from McConechys

Hello Keith,
Thank you for taking the time to review your experience with us we are so pleased to see you have experienced great service with us. We hope to see you again soon. Many thanks,

Rated 5 out of 5 stars

Ordered two front tyres for the van…

Ordered two front tyres for the van plus had the wheel alignment done with a special offer. Ordered online and booked slot on the Saturday, friendly staff and excellent service, van feels so much better.

July 24, 2020
Unprompted review
McConechys logo

Reply from McConechys

Hi Cairnhill,
We are so pleased to see that our team looked after you and you received a 5 star service! Thank you so much for your lovely review, we hope to see you again soon at
McConechys Autocentre.
Kind regards, Sophie.

Rated 5 out of 5 stars

Fast Service

I needed new tyres and ordered them online with half price tracking. Also had my AC regassing too. Had it all done within 90 minutes. Very happy with the service and would recommend.

July 24, 2020
Unprompted review
McConechys logo

Reply from McConechys

Hi Gary,
We are so pleased to see that our team looked after you and you received a 5 star service! Thank you so much for your lovely review, we hope to see you again soon at
McConechys Autocentre.
Kind regards, Sophie.

Rated 5 out of 5 stars

Nothing would make it better excellent…

Nothing would make it better excellent service

July 4, 2020
Unprompted review
McConechys logo

Reply from McConechys

Hi,
We are so pleased to see that our team looked after you and you received a 5 star service! Thank you so much for your lovely review, we hope to see you again soon at
McConechys Autocentre.
Kind regards, Sophie.

Rated 5 out of 5 stars

Excellent service

July 4, 2020
Unprompted review
McConechys logo

Reply from McConechys

Hi, we are so pleased to see that our team looked after you and you received excellent service! Thank you so much for your lovely review we hope to see you again soon at Halfords Autocentre. Kind regards, Sophie.

Rated 5 out of 5 stars

Staff are first class as is service

Staff are first class as is service.
Accommodated and worked around my Covid requirements without complaint.

July 2, 2020
Unprompted review
McConechys logo

Reply from McConechys

Hello,
Thank you for taking the time to review your experience with us we are so pleased to see you have experienced great service with us. We hope to see you again soon. Many thanks,
Sophie.

Rated 5 out of 5 stars

Excellent staff and really quickly…

Excellent staff and really quickly found and solved the issues with my car. Couldn’t recommend more.

June 29, 2020
Unprompted review
McConechys logo

Reply from McConechys

Hi, we are so pleased to see that our team looked after you and you received excellent service! Thank you so much for your lovely review we hope to see you again soon at Halfords Autocentre. Kind regards, Sophie.

Rated 5 out of 5 stars

Kilmarnock McConechys

Car broke down got there just after 5 they close at 5-30 they ordered parts from round the corner drove collected them for me & had my car all sorted for 5-30 brilliant professional & friendly bunch of guys thanks

June 25, 2020
Unprompted review

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