Had a problem with the gas alarms going off on my campervan and wasn't sure if it was the leisure batteries. The staff here where fantastic and where very thorough in making sure everything was safe... See more
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See what reviewers are saying
Shame on the guy at spiersbridge who made derisory comments to my 82 year old mother because she didn’t know what size her tyres were. If you’d had the intelligence to put her registration into your s... See more
What a team who helped me today! I turned up to a very busy garage with a damaged tyre and needing a replacement asap. Stevie Graham was fantastic! His professionalism and coordination helped me get m... See more
Attended Irvine Halfords McConechys at fitting time only to be told they couldn’t fit tyres and couldnt call me either . No missed calls as they used to a 9 digit number for a mobile , must be the o... See more
Company details
Information provided by various external sources
During the Covid-19 pandemic we've introduced a number of changes to our business. We've endeavoured to keep most of our branches open, but some have had to close, apologies if this has caused an inconvenience. In every open branch we have reduced staff numbers to ensure social distancing is adhered too, we have also closed public areas like waiting rooms. We're encouraging customers to book and pay online to reduce the amount of personal contact required in-branch. We are also prioritising emergency and essential service vehicles. With this in place turn around times might be affected, we might be slower to answer phone calls or deal with drive ins. These are difficult times for all of us and the team at McConechys are trying to hard to provide a service, we appreciate your understanding and patients when required. Scotland and North East England's leading independent supplier of tyres and high-quality automative products. You don't need a mechanic, you need a McConechy!
Contact info
13 Miller Road, KA7 2AX, Ayr, United Kingdom
- 01292 260222
- mcconechys.co.uk
2.8
Average
514 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great service
Great service, very helpful team. New tyre was ordered and delivered a few days later.
May 5, 2020
Unprompted review
Reply from McConechys
Thanks for taking the time to leave a review Ross.
Perfect
Perfect, no contact just asked when I was booked in for at a distance. Receipt left in the car and tyre replaced in 20 mins.
May 1, 2020
Unprompted review
Reply from McConechys
Thanks for the feedback, we appreciate it.
very helpful
April 30, 2020
Unprompted review
Reply from McConechys
Thanks for taking the time to leave a review during these challenging days.
Just been in and handed car over at…
Just been in and handed car over at McConechys Montrose, nd gotta say tip top service from the guys there from min I first foned and booked my car in. These guys need commended for there wrk in these times, a pleasure dealing with them have now found regular garage car needs
April 27, 2020
Unprompted review
I was buying two front tyres
I was buying two front tyres. Excellent service, simple and easy booking online to drop off and collection. Would definitely recommend.
April 26, 2020
Unprompted review
Reply from McConechys
Thanks for taking the time during the pandemic to let us know, we appreciate it.
Quick and straightforward work carried…
Quick and straightforward work carried out. Staff pleasant.
April 26, 2020
Unprompted review
Reply from McConechys
Thank you for taking the time to leave this review, it's appreciated particularly at this difficult time.
Excellent service.
April 24, 2020
Unprompted review
Reply from McConechys
Thanks for taking the time to leave a review during this challenging period.
Garage closed
Booked online only to find the garage was closed when I turned up - I appreciate the covid 19 issues but someone could have contacted me.
April 22, 2020
Unprompted review
Reply from McConechys
Apologies Chris, it's challenging at time during this period to keep on top of absences and distancing issues.
Hassle free McConechys :-)
I like McConechys because theyre hassle free and do what you've asked without trying to force loads of stuff on you that you don't need.
April 19, 2020
Unprompted review
Reply from McConechys
Thanks for taking the time to leave a review during this challenging period, we really do appreciate it.
Moaners
Had my puncture repaired but the amount of moaning I heard from a guy called Franny in Glasgow, near Celtic Park was astounding. He was moaning how a 5 min job takes him 20 I guess a way of begging for a tip. Will choose someone else next time. Additionally was told to sit and wait in the office, when I went there they rudely told me to get out because they are observing social distancing, though I had to pick up my receipt and pay in there anyway.
April 14, 2020
Unprompted review
Reply from McConechys
Thanks for taking the time to leave a review, it's good your puncture has been repaired.
As I'm sure you're experiencing it's a very stressful time for everyone just now, our team included. We've kept certain branches open so key workers can keep their cars on the road, but have reduced the numbers of staff in our branches and have introduced social distancing. I can assure you no one was 'begging for a tip'. Our team are doing their best in challenging conditions, but somethings are taking longer than usual and we're trying to prioritise essential service vehicles. Our apologies if the chat from the team wasn't as upbeat and friendly as normal, but things simply aren't normal during this pandemic.
Puncture repair/Tyre left
Had a puncture in one wheel with 3 nails and a screw. Guys couldn’t offer the internet deal, so fair enough ordered tyre online. Booked it in for 09.00 Wednesday morning, went in left the tyre with them as they were busy and wouldn’t be finished the job they were working on until 9.20. So said I would pick it up later. Sent one of my guys for it at 16.30 phoned and told me it hadn’t been fitted and it hadn’t been paid for. In the end had to send the email with invoice to my guy , who then showed it to manager/employee, who then had to phone somebody else to clarify. After that was settled they fitted it in 5 mins. Also they didn’t contact at any time throughout the day to ask me any questions!
April 9, 2020
Unprompted review
Reply from McConechys
Hello Alex, we're pleased you have your tyre fixed now but disappointed you were dissatisfied with the experience, our apologies for that.
We're living in challenging times currently and trying our best to keep branches open so essential workers can remain on the road. However this does mean we have fewer staff in branches and at head office, and also have prioritise emergency fleet work. We're trying our best.
We hope you, and your family, stay safe and well.
Used for years and never let me down
Used for years and never let me down . Fantastic service and always helpful. Nothing too much bother Highly recommend.
April 2, 2020
Unprompted review
Reply from McConechys
Thanks for the review!
Great service guys
Great service guys, easy to book online and my tyres were done in no time at all.
March 28, 2020
Unprompted review
Reply from McConechys
Thanks for the feedback.
job well done thanks again.
March 27, 2020
Unprompted review
Reply from McConechys
Thanks for taking the time to leave a review.
Big thanks for your service
Big thanks for your service, most appreciative that this was done before the lock down. I was also pleased that the staff were taking Coronavirus protection measures seriously and protecting their staff.
March 25, 2020
Unprompted review
excellent service
excellent service, very helpful. unable to do the tracking due to the size of the vehicle, but advised where it could be done
March 21, 2020
Unprompted review
Had occasion to visit McConechys…
Had occasion to visit McConechys Saltcoats twice recently. Once for MOT and service and once for brakes. Both times faultless service. Everything done with a smile, fast efficient service. Definitely recommend.
March 21, 2020
Unprompted review
Disappointed
Tyres weren't in stock when I called in at booked time slot despite ordering and paying for them in advance. No phone call to tell me of this beforehand.
March 14, 2020
Unprompted review
Reply from McConechys
That's frustrating for you and disappointing for us to read, our apologies. It can happen from time to time if a delivery is delayed, however someone should have called you. We'll send you a direct message to help us learn more.
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