McGowan replied to my initial query extremely quickly and, once we gave them the go-ahead for the translation, got the job done within the timeframe they'd quoted and for a very competitive price. Ca... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Transcribed with Timestamps recordings that were unclear to a high degree of accuracy. I will certainly use them again, if required. Ended being slightly more expensive than a quote from transcripti... See more
Company replied
Personalised and wonderfully supportive. No question too small. Turnaround incredible! I tried to do the transcription myself before giving in and asking for help from McGowan. Each script I tried to... See more
As a busy Senior Lawyer, I turned to McGowan Transcriptions for my first transcription, and with Tracey Pulfer as my primary point of contact, she made the whole transaction safe, secure and easy to a... See more
Company details
- Transcription Service
- Audio Transcription Service
- Business Administration Service
- Medical Transcription Service
- Translator
- Typing Service
About McGowan Transcriptions - Transcription Industry Leader
Written by the company
Transcription Services
Translation Services
Admin Support Services
McGowan Transcriptions have been digital transcription service specialists since 1993. We provide professional, confidential, accurate transcriptions to a variety of industries, including market research, medical, and legal professions. We have vast experience across recordings of all types, from focus groups and interviews to closed captions for video and internal business hearings.
We are the leading transcription agency in the UK and are at the forefront of digital transcription technology, delivering transcripts of the highest possible quality and accuracy. We pride ourselves on the level of reliability we can provide to our clients. We’ll agree a turnaround time with you upfront that’s convenient for you.
Transcribing interviews is one of our specialities and our level of quality has helped keep us at the top of the industry since 1993. We can provide strict verbatim, intelligent verbatim or edited transcripts of interviews, using our standard transcription templates or your own specified one if required.
We have never missed a client deadline, meaning you get the transcription services you need on time every time. Even better, we always aim for a 24 hour turnaround, meaning you’ll often receive your transcript ahead of schedule.Our prices are competitive and transparent, beginning from just £1 per recorded minute. We have four flat rates for different types of transcription work, based on the complexity and the number of speakers involved. We’ll provide you with a full quote and exact price upfront for your work.
Market research transcription services is where McGowan Transcriptions really started. Prior to creating McGowan Transcriptions in 1993, Joe McGowan worked in the market research industry for DRSM, Field Management Ltd, and Hall & Partners International, in roles ranging from Field Manager to Support Manager. During this time Joe developed audio transcription expertise in many different sectors including consumer, business-2-business, PR, social research, and telecoms.Quality transcriptions & translations, on time, every time.
Written by the company
- ✔ 30+ years of proven excellence in transcription ✔ 100% UK-based, human-only transcribers ✔ No subcontracting ✔ GDPR & Cyber Essentials Certified ✔ Members of MRS and AQR
Contact info
Eight Bells House, 14 Church Street, Tetbury, GL8 8JG, Gloucestershire, United Kingdom
- 0800 1583747
- office@mcgowantranscriptions.co.uk
- mcgowantranscriptions.co.uk
4.9
Excellent
387 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
McGowan are great.
McGowan are great.
A very responsive team who are always very accomdating to us. Their transcriptions are always delivered in a timely manner and the communication channels with the team are excellent.
October 6, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
Thank you very much for your review, Matt :)
Very helpful even within a very very…
Very helpful even within a very very short notice. I am very grateful
October 3, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
Thank you very much for the review, Victoria :)
Reply from McGowan Transcriptions - Transcription Industry Leader
Thank you very much for the review, Ralph :)
Fast and professional service
Fast and professional service. Cannot recommend their service high enough. The price was very affordable. The transcripts quality was very good, many spoken words i could not understand but the transcript identified them correctly. I am very happy with the service!
September 15, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
Thank you very much for your review, Denis :)
I had my transcripts translated within…
I had my transcripts translated within time and same day and I will recommend anyone without doubt
September 15, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
thank you very much for your review, Sheriff :)
All-round amazing transcription company
Quick turnaround, excellent communication, accurate transcription, friendly team
September 5, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
Thank you very much for the review, Petra! :)
Incredibley quick, went above and beyond, Solicitors choice
Incredibley quick, very friendly and they stayed late after work on a Friday to make sure that I got the transcript in time! Thank you SO much I really appreciated your service! Many thanks
September 2, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
Hi Chris, thank you so much for your review :)
We have been using their service for a…
We have been using their service for a year now and I couldn't recommend them more. They are quick and produce high quality outputs.
July 31, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
Thank you very much for your review, Eleftherios! :)
Would definitely use again.
So helpful! Good clear comms, speedy turnaround, super efficient.
July 16, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
Thank you so much for your review, Nik. :)
Well typed with little or no errors
April 30, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
Thank you very much for your review!
If you have a moment, could you please let us know what stopped you from giving 5 stars?
We are always looking for ways to improve our service and your feedback is very important to us.
Excellent transcript and quickly turned…
Excellent transcript and quickly turned around.
April 29, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
Thank you very much for your review!
Reply from McGowan Transcriptions - Transcription Industry Leader
Thank you very much for your review!
Reply from McGowan Transcriptions - Transcription Industry Leader
Thank you very much for your review!
Best service from start to finish
Best service from start to finish. Highly recommended.
April 10, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
Thank you very much for your review!
Happy with a qualification
In general terms I was happy with the work performed. There were just a couple of typos (e.g. plant for planet) and, I don't know how, a dozen words had a yellow background.
Nothing I couldn't correct myself.
March 28, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
Hi Massimo,
Thank you for sharing your feedback regarding your recent experience.
As we haven't received any communication from you since the delivery of your transcripts, we are surprised to hear this as we were unaware of any issues.
We’d be more than happy to resolve this matter, so please do not hesitate to reach out to us via email.
Your feedback is greatly appreciated, and we are always striving to improve our services.
Professional great experience
I had a great experience with McGowan Transcriptions. The transcription quality was excellent, and the team handled a misunderstanding with a high degree of professionalism and clarity. Communication was prompt and thoughtful, they clearly take pride in their work. Highly recommended.
March 31, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
Thank you very much for your review!
Excellent service: High quality
Speed of retuning the transcript. Accuracy of transcript. Always follow instructions of what is required and the format. Excellent service.
March 19, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
Thank you very much for your review! :)
Variable quality across transcripts
The quality of the transcription varied across the transcripts. I assume this is because different transcribers worked on different transcripts. Some of the transcripts were very accurate, while a couple were very inaccurate and had to be redone (by myself). Overall, this service was of good quality but was somewhat inconsistent.
Edit (27/03/25): McGowan got in touch to rectify this issue. If you notice issues with transcription accuracy, they will redo the transcriptions for you.
March 13, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
Hi Lea,
Thank you for taking the time to leave a review on your recent experience.
We are surprised to hear this as we have not heard from you since the initial delivery of your transcripts, and did not realise there were any issues.
Please feel free to send us an email as we would be more than happy to address this matter.
We do appreciate any feedback and will always look to improve our services where we can.
Great speed and perfect quality
Great speed and perfect quality
Brilliant customer service as always too
March 21, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
Thank you very much for your review! :)
Fast and accurate transcription from…
Fast and accurate transcription from audio. Very easy to work with, and a highly professional organization. All interactions were polite and friendly. Thank you.
January 20, 2025
Reply from McGowan Transcriptions - Transcription Industry Leader
Thank you very much for your review :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.