McGowan Transcriptions - Transcription Industry Leader Reviews 387

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

McGowan replied to my initial query extremely quickly and, once we gave them the go-ahead for the translation, got the job done within the timeframe they'd quoted and for a very competitive price. Ca... See more

Rated 5 out of 5 stars

Transcribed with Timestamps recordings that were unclear to a high degree of accuracy. I will certainly use them again, if required. Ended being slightly more expensive than a quote from transcripti... See more

Company replied

Rated 5 out of 5 stars

Personalised and wonderfully supportive. No question too small. Turnaround incredible! I tried to do the transcription myself before giving in and asking for help from McGowan. Each script I tried to... See more

Rated 5 out of 5 stars

As a busy Senior Lawyer, I turned to McGowan Transcriptions for my first transcription, and with Tracey Pulfer as my primary point of contact, she made the whole transaction safe, secure and easy to a... See more

Company details

  1. Transcription Service
  2. Audio Transcription Service
  3. Business Administration Service
  4. Medical Transcription Service
  5. Translator
  6. Typing Service

About McGowan Transcriptions - Transcription Industry Leader

Written by the company

Transcription Services Translation Services Admin Support Services
McGowan Transcriptions is the UK’s No.1 woman owned transcription agency. Safe, secure and fast - your words are our business!

McGowan Transcriptions have been digital transcription service specialists since 1993. We provide professional, confidential, accurate transcriptions to a variety of industries, including market research, medical, and legal professions. We have vast experience across recordings of all types, from focus groups and interviews to closed captions for video and internal business hearings.

We are the leading transcription agency in the UK and are at the forefront of digital transcription technology, delivering transcripts of the highest possible quality and accuracy. We pride ourselves on the level of reliability we can provide to our clients. We’ll agree a turnaround time with you upfront that’s convenient for you.

Transcribing interviews is one of our specialities and our level of quality has helped keep us at the top of the industry since 1993. We can provide strict verbatim, intelligent verbatim or edited transcripts of interviews, using our standard transcription templates or your own specified one if required.

We have never missed a client deadline, meaning you get the transcription services you need on time every time. Even better, we always aim for a 24 hour turnaround, meaning you’ll often receive your transcript ahead of schedule.

Our prices are competitive and transparent, beginning from just £1 per recorded minute. We have four flat rates for different types of transcription work, based on the complexity and the number of speakers involved. We’ll provide you with a full quote and exact price upfront for your work.

Market research transcription services is where McGowan Transcriptions really started. Prior to creating McGowan Transcriptions in 1993, Joe McGowan worked in the market research industry for DRSM, Field Management Ltd, and Hall & Partners International, in roles ranging from Field Manager to Support Manager. During this time Joe developed audio transcription expertise in many different sectors including consumer, business-2-business, PR, social research, and telecoms.

Quality transcriptions & translations, on time, every time.

Written by the company

✔ 30+ years of proven excellence in transcription ✔ 100% UK-based, human-only transcribers ✔ No subcontracting ✔ GDPR & Cyber Essentials Certified ✔ Members of MRS and AQR

Contact info

4.9

Excellent

TrustScore 5 out of 5

387 reviews

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Rated 3 out of 5 stars

Pricing structure/ payment up front

Pricing structure/ payment up front, but work completed quickly.

January 10, 2025
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Reply from McGowan Transcriptions - Transcription Industry Leader

Hi Lewis,

Thank you for taking the time to leave a review on your recent experience.

It is our procedure to ask for new clients to pay upfront to secure a time slot, deadline, and commitment to the service that we offer. This is mentioned during the quotation stage, so clients are fully aware of the process.

We are very glad to hear that your project was turned around quickly, and you were happy with the transcript.

We do appreciate your feedback and will always look to improve our services where we can.

Rated 5 out of 5 stars

Fast

Fast, accurate and responsive - excellent transcription srrvice

December 2, 2024
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you for your review! :)

Rated 5 out of 5 stars

Clear communication and prompt…

Clear communication and prompt responses. Seamless experience from start to finish.

November 13, 2024
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Reply from McGowan Transcriptions - Transcription Industry Leader

Many thanks for your review! :)

Rated 5 out of 5 stars

Excellent service

Excellent service, efficient and accurate transcription of recordings and good communication. Highly recommended.

November 18, 2024
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you for your review! :)

Rated 5 out of 5 stars

Timely and accurate

High quality and responsive service

November 6, 2024
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you for your review! :)

Rated 5 out of 5 stars

So realible

So realible. Such a great service. My transcription was spot on.

November 8, 2024
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you for your review! :)

Rated 5 out of 5 stars

Faultless service - thank you!

Faultless service! We had been doing film subtitling/closed captioning in house for many years, but due to expansion on a large project we needed to outsource. McGowan have been accommodating of our needs in terms of style, file type and delivery. Our material is not always the easiest to work with, and it is clear that the team of transcribers have completed additional research (geography, history, person names, song lyrics etc) in order to add extra context and accuracy to the transcriptions. The turnaround time is incredible and the office are communicative if there are ever any uncertainties. Above and beyond service, I can't fault them.

October 21, 2024
Unprompted review
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you for the wonderful review! :)

Rated 5 out of 5 stars

Excellent

As ever, excellent!

November 1, 2024
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you for your review! :)

Rated 5 out of 5 stars

Excellent service.

Excellent service.

October 18, 2024
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you for your review! :)

Rated 5 out of 5 stars

Very good

Very good, professional and helpful service. They were able to turn around an urgent request at short notice. Highly recommended

October 14, 2024
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you very much for your review! :)

Rated 5 out of 5 stars

Great service

Very quick and accurate.

October 7, 2024
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you for your review! :)

Rated 5 out of 5 stars

Excellent service

Excellent service. Very efficient and quick on returning the dictations, no issues and very helpful with queries since we have just started up!

October 7, 2024
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you for your review! :)

Rated 5 out of 5 stars

Simple and efficient process. Reliable company.

Simple and smooth upload and request process. All transcripts have been produced on time. Rarely find find errors of any significance. High confidence in accuracy. Would recommend users invest in a quality microphone as audio transcribers seem to complain about poor audio quality.

August 12, 2024
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you for your review! :)

Rated 5 out of 5 stars

I have a great customer service and…

I have a great customer service and perfect attention from Linda and Ana!
The service provide also very good!

August 1, 2024
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you for your review! :)

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