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Rated 1 out of 5 stars

Shocking customer service at 2nd hand store. Sales assistant grunted at me and I my the price. No hello, how's things, is that everything or no goodbye. The receipt says his name was Ross McCormack.... See more

Company replied

Rated 5 out of 5 stars

Recently had to return something in the letterkenny store that was outside the return window. The guy in the store couldnt have done enough to help me and on the back of that ended up buying more s... See more

Rated 5 out of 5 stars

Great Experience, tips, advice and good banter from the Guys. Rury, Scott and Jamie. Know there stuff and willing to help. A golfers golfers will certainly be back. A wee mention for Kiran also who's... See more

Rated 5 out of 5 stars

Amazing Golf shopping experience in the Naas store thanks to the help of David. Couldn't have done enough for me (advice, support, golf club testing). The store has everything for the Golfer, novice t... See more

Company replied

Company details

  1. Sporting Goods Store

Written by the company

We are a 100% Irish owned company and have been providing our customers with the best brands in golf equipment and the best prices since 1970. We pride ourselves on providing the best prices and service available in Ireland. We also promise to beat any...


Contact info

4.0

Great

TrustScore 4 out of 5

74 reviews

5-star
4-star
3-star
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1-star

Replied to 80% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Letterkenny store

Recently had to return something in the letterkenny store that was outside the return window. The guy in the store couldnt have done enough to help me and on the back of that ended up buying more stuff on the same visit.

Great service

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Shocking customer service at 2nd hand…

Shocking customer service at 2nd hand store. Sales assistant grunted at me and I my the price. No hello, how's things, is that everything or no goodbye. The receipt says his name was Ross McCormack. He might need another class or two of how to deal with a customer. Lost another sale as I was looking to purchase more but was put off his 'above you' attitude.
I will not be returning and advising others to do the same.

April 15, 2026
Unprompted review
McGuirks Golf logo

Reply from McGuirks Golf

Hi David,

Thank you for taking the time to share your feedback , We are really sorry to hear about your experience. That’s certainly not the level of service we aim to provide.

I’ve brought this to the attention of the manager, and he has addressed the issue. We take feedback like yours seriously and are working to ensure this doesn’t happen again.

If you’re in store again, the manager would be more than happy to speak with you directly and assist you personally.

Rated 5 out of 5 stars

McGuirks Blanchardstown.

McGuirks Blanchardstown.
The staff are very cordial and they couldn't be more helpful, a pleasure to visit and shop for the season ahead.
Many thanks.

March 26, 2026
Unprompted review
McGuirks Golf logo

Reply from McGuirks Golf

Hi Gordon,

Thanks for the positive feedback, we’re delighted to hear you had a good experience in our store. I’ll be sure to pass your kind words on to the team, and we hope to see you again soon.

Rated 5 out of 5 stars

Great Experience

Great Experience, tips, advice and good banter from the Guys. Rury, Scott and Jamie. Know there stuff and willing to help. A golfers golfers will certainly be back. A wee mention for Kiran also who's enthusiasm and willingness to help on a quick visit brought me back in for today's visit.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Club Fitting

Had a great fitting at McQuirks golf in the Edinburgh store with Rory, great range of Driver,fairway heads & shafts.
Would highly recommend fitting & all your golfing needs.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Top Class - McGuirks Edinburgh

I had a full custom fitting with Scott today (15/02/2026). Class from start to finish. Scott’s knowledge and expertise filled me with confidence. Amazing to see him analyse the way I hit the ball and then offer me clubs with tweaks here and there until it works! Seeing the improvements as I hit the ball is real evidence why it’s so important to get custom fitted. Scott and the staff at McGuirks are top professionals that know what they are doing. Thank you!

February 15, 2026
Unprompted review
Rated 1 out of 5 stars

I visited the Kinsale road shop last…

I visited the Kinsale road shop last Sunday February 8th. I went to the sale rail and saw a nice ladies golf top that was on sale for 50% off. I brought it to the till and the young girl on the till asked for full price. I told her the top was reduced to 50% and she said no it’s full price. I brought her attention to the sale tag on the top. She shrugged her shoulders and said it’s not on sale on the system. I told her I’d leave it. She didn’t care. Her attitude was poor. She did not bother to check with a senior member of staff. I will not be shopping at this store again. I found her rude and very unhelpful. Not good enough and thankfully I have an alternate golf shop less than ten minutes drive away from McGuirks.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

Online ordering

Online ordering
First order I did was fine as it was click and collect.
My second order was online order delivery to my house.
Their website says orders placed before noon would be delivered next working day in most cases.
I ordered on a Wednesday between 5-6pm, expecting to get my order on Friday.
On Monday I checked the tracking and the order is still sitting with the courier and no update.

I contacted MCGuirks, they can see that my order has not been delivered and still with DPD. They implied that DPD hadn't delivered it because they couldn't contact me but I have been at home waiting and checking tracking details
When I requested a refund they said they have to request the package back from courier and once they get my order back it will be 2-3 days before I get a refund.

Going forward I will be doing click and collect and not online order for delivery based on my experience

February 9, 2026
Unprompted review
McGuirks Golf logo

Reply from McGuirks Golf

Hi John,



We’re sorry to hear about your experience and the delay you encountered.



Can you please email us directly here in the Web Team with your order number and we’ll look into this and come back to you with an update - webteam@mcguirksgolf.com



Kind Regards,

Eoin.

Rated 5 out of 5 stars

New order

McGuirks were great in sorted out my query regarding an order. Have just placed a new order over the weekend and is being delivered Monday, today. Great service.

January 7, 2026
Unprompted review
McGuirks Golf logo

Reply from McGuirks Golf

Hi Jake,

We’re very sorry to hear about your recent experience with us. We take matters like this very seriously, as providing an excellent customer experience is of the utmost importance to us.

Thank you for bringing this to our attention. I will pass your information on to the relevant team to ensure the issue is reviewed and resolved as quickly as possible.

If there is anything further you’d like to share in the meantime, please don’t hesitate to let us know.

Kind regards,
The McGuirks Golf Team

Rated 5 out of 5 stars

Thank you Ryan from McGuirks Golf Wexford …

While visting Wexford I brought my Son to McGuirks Golf Wexford Town for a driver fitting which was booked with Ryan . I have to say his attention to detail , time and patience was first class , nothing was a problem .
After trying out various drivers my son Settled on a Ping G4 40 MAX which Ryan has ordered and arranged for me to collect in McGuirks of Galway in a few weeks . Ryan is a credit to McGuirks of Wexford and it was an excellent experience . Thank you Ryan and all the best Gavin.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Best golf store ever!

I have been buying every golf item I have from McGuirks since John McGuirk was originally in Howth Golf Club. I have never had a bad experience. Staff are knowledgeable, supportive and very helpful.

September 18, 2025
Unprompted review
McGuirks Golf logo

Reply from McGuirks Golf

Hi Michael,
Thank you so much for your wonderful feedback and for being such a loyal customer over the years! We’re delighted to hear you’ve consistently had great experiences with us, from the early days in Howth right through to today. Your kind words about our team mean a lot, and we look forward to helping you with all your golfing needs for more years to come.

Rated 5 out of 5 stars

New Galway store

I visited the Galway store this week with my son who has recently taken up Golf. The new store looked fantastic with everything a beginner golfer could need. My son was looking for a new putter and wedges. We met David who was delighted to help us and guide us. I have limited knowledge of golf so having somebody who knew what my son required was great. He got a new odyssey putter and 2 macgregor wedges on the day. To say he has fallen in love with the putter would be an understatement. I highly recommend going in there. You won’t be disappointed as there is lots of deals.

August 21, 2025
Unprompted review
McGuirks Golf logo

Reply from McGuirks Golf

Hi Mo, thank you so much for the lovely review! We’re delighted you had a great shopping experience with us at McGuirks Golf, and even happier to hear your son is thrilled with his new putter. Hopefully his handicap drops with the new wand! We look forward to welcoming you back again soon 🙂

Rated 5 out of 5 stars

I recently bought a set of Taylormade…

I recently bought a set of Taylormade irons there must say that the service is absolutely brilliant. The employees were very helpful and mannerly.
Had great knowledge and answered all my questions without hesitation.
Would highly recommend this shop.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

That is how it’s done

Ordered a set of TaylorMade clubs and Sketchers golf shoes, late on Monday evening. Scoured the internet for weeks beforehand to make sure I was getting good value. They were shipped early the very next morning and I had them the morning after that. They had clearly been packaged with great care and arrived in immaculate condition. Seemless. Cheers lads!

May 6, 2025
Unprompted review
McGuirks Golf logo

Reply from McGuirks Golf

Hi Rory,

Thank you so much for your lovely review — we really appreciate the kind words about your experience shopping with us. We're delighted to hear we were able to enhance your visit, and it truly means a lot to the team.

We hope to welcome you back to one of our stores again very soon.

Kind regards,
The McGuirks Golf Online Team

Rated 1 out of 5 stars

Message to McGuirks Golf Online Team

I refer my Trustpilot post of Tuesday 29 April and your response of 30 April.

The telephone number you have given will not connect – nor can I reply directly as you suggest because you did not give me an e-mail address. Attempts to contact you via your website have failed too.

Kindly supply a valid, working telephone number (bearing in mind I am in Northern Ireland so it may be an international call) and/or an e-mail address.

May 1, 2025
Unprompted review
McGuirks Golf logo

Reply from McGuirks Golf

Hi Dan,

Thank you for getting back to me.

The number I provided is my personal phone: +353 86 191 9189. Please note that, since you're in Northern Ireland, this will be an international call.

Alternatively, you can reach me by email at craig.farnan@mcguirksgolf.com.

I look forward to hearing from you.

Best regards,
Craig Farnan

Rated 5 out of 5 stars

mcquirks golf

outstanding choice of mens golf clothing ,quick and fast delivery ,very resonable prices ,will be dealing with again ,highly recommend them ,excellent

April 1, 2025
Unprompted review

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