Mcsharrypharmacy Reviews 204

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I ordered a lash serum & it arrived in swift timely fashion.. I ended up with reaction after first use.. I contacted a lovely lady Michelle who helped me get full refund by contacting the manufacturer... See more

Rated 5 out of 5 stars

Fantastic service and all items arrived really quickly with all packaging intact. Lovely surprise to find some lovely samples and a gorgeous travel size eye roller in with my order. So appreciated and... See more

Rated 4 out of 5 stars

The Water Flosser arrived quicker than I expected. It works well, you just need to be careful about not letting the water spray hit your eyes. The FAQs on the instruction manual said to press the s... See more

Rated 5 out of 5 stars

Competitive pricing, very quick turnaround and order arrived as expected. Great to be able to support a family business, online ordering makes it easy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

204 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Excellent Service but with unwanted…

Excellent Service but with unwanted emails after 😬 Really disappointing as I never “knowingly”signed up for emails
Shame to ruin an excellent buying experience with SPAM emails of unsolicited offers afterwards

March 24, 2023
Rated 2 out of 5 stars

Poor Service levels

The transition of my regular pharmacy in Claregalway to McSharrys in early Dec’22 appears to be a chaotic one with customer service simply not a priority for staff - I can well understand the teething problems of any business transition however this change over is now almost 2 months and every time I visit there seems to be a new team of pharmacists - I’m sure McSharrys are trying to appoint a more permanent team however in the meantime they should stop making excuses about inventory shortages and reduce the waiting times on prescriptions - one item on my prescription was not filled and was not communicated to me, it was only when I pointed it out to the assistant she then said they did not have it in stock - today I was offered a pack of 60 Neilmed sinus rinse (€22) when my perscription requested just a weeks supply (14 pack) I was told no stock of smaller packs but again this was not explained until I asked pharmacist- this standard is not acceptable, McSharry management need to take accountability and communicate to customers when they expect to achieve a stable and customer focused service - they should not assume that ‘existing customers’ they have inherited owe them any loyalty until they deliver acceptable service levels.

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Received goods quickly
Very well packaged and fabulous free gift enclosed
Very good offers also, delighted with overall services

January 2, 2023
Rated 5 out of 5 stars

Amazing Customer Service

Amazing Customer Service - they called me when there was an issue with the order to make sure I was happy with the outcome and they even included a little extra gift in my package. Highly recommend!

December 30, 2022
Rated 5 out of 5 stars

Couldn't be happier

McSharry's had the best price for the item I wanted to purchase and delivery was so quick! I also got two free samples of products and because they're samples of the same brand that I purchased, I'll actually use them! Will definitely shop here more often.

December 26, 2022
Rated 5 out of 5 stars

Amazing customer service

Fast delivery & lovely packaging
When there was an issue with a faulty product (not McSharrys fault) Michelle was an absolute dream to deal with in arranging a refund. Her customer service was excellent.

December 7, 2022
Rated 5 out of 5 stars

Great choice of very good products

Prompt delivery, fast checkout, great selection of Medik8 products particularly Crystal Retinal. I started with retinal 8 then progressed to 10 and now I use Retinal 20. The Medik8 vitamin c is the best I have come across it goes on like velvet and leaves the skin so smooth.

November 17, 2022
Unprompted review

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