MCS Roofer did an excellent job on my roof replacement. They replaced my old cedar shake roof with new asphalt shingles and added SmartVent as well. The crew worked efficiently, finished the project... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Returning customer here… very helpful with information and prices right from the start. I had to change my initial order which wasn’t a problem and gave me a revised quotation straight away. Good co... See more
Very helpful on the phone to advise. I live 5 mins from coverworld. However I purchased the roofing sheets, bolts, foam fillers and including the delivery was cheaper than cover world quoted for jus... See more
Firstly, the website was easy to use, the delivery was well handled and we were given precise updates. There was one small item damaged but, MCS had a real person on the phone that handled the problem... See more
Company details
Written by the company
MCS are one of the UK's leading manufacturers of Colour Coated Steel Roofing Sheets, Flashings and Accessories delivering nationwide to the Industrial, Agricultural and Domestic markets.
Contact info
Unit 3 Brooklands Way, Basford Lane, ST13 7QF, Leek, United Kingdom
- 01538 398708
- info@mcsroofing.co.uk
- mcsroofing.co.uk
4.9
Excellent
603 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I gave the company my measurements they…
I gave the company my measurements they made the sheets to fit the stuff arrived as I ordered
January 24, 2025
Reply from MCS Roofing
Hi Anthony, thank you very much for your 5 star review, we are pleased to hear you're happy with your order.
refreshingly helpful and friendly to a…
refreshingly helpful and friendly to a DIY'er, second time I've purchased from them, thoroughly recommended
January 27, 2025
Fantastic and easy to order and the…
Fantastic and easy to order and the price is right the quality is also first class and nothing is too much trouble
January 23, 2025
Reply from MCS Roofing
Hello John, thank you for taking the time to leave us a lovely review, it's much appreciated.
Reply from MCS Roofing
Hi Ian, thank you very much for your 5 star review
Amazing service all round
January 13, 2025
Director
Hi. Holly looked after us from start to finish and she was very efficient and so pleasant to deal with.
The only thing I would say is we ordered late on the Friday so was told we have missed the Monday delivery run so we couldn’t get delivery until the following week. I understand that but offering an alternative delivery time from a hauler by yourselves would have been nice rather than us trying to organise this ourselves. I understand it would cost more but would have been nice. It’s seriously just a point/ suggestion not a complaint. Thank you.
January 20, 2025
Excellent service and quality materials
The staff at MCS were at all times helpful and professional. Delivery was quick and efficient and the materials were of good quality and accurate.
January 6, 2025
Reply from MCS Roofing
Good Afternoon Michael, thank you very much your lovely review, its much appreciated.
Mcs was a cracking place to use for…
Mcs was a cracking place to use for roofing fixing and accessories I will be using them again
January 16, 2025
Reply from MCS Roofing
Good Afternoon, thank you for taking the time to leave us a 5 star review! We are pleased to hear you will come back for you roofing fixings and accessories.
Great service
Great service . Very professional. Nice delivery man! Defiantly use again.
January 14, 2025
Reply from MCS Roofing
Hi Nicky, thank you very much for your review and comments. We are pleased to hear you're happy with the service provided!
Quick turnaround on materials
Quick turnaround on materials, and clear on delivery times ,even call 30 minutes before.
January 6, 2025
Reply from MCS Roofing
Good Afternoon, thank you for taking the time to leave us a great review. We are pleased to hear you're happy with our delivery service.
Excellent Service and Price
As always a great product delivered on time.
Great dealing with a family business who really care prices are always competitive
January 13, 2025
Reply from MCS Roofing
Hi Matt, thank you very much for leaving us a lovely review, its really appreciated it!
Very helpful & products are absolutely…
Very helpful & products are absolutely brilliant to work with
December 4, 2024
Reply from MCS Roofing
Good Morning, thank you very much for your great review!
Reply from MCS Roofing
Hi Michael, thank you for taking the time to leave us a great review, we really appreciate it.
Both the office staff and delivery guys…
Both the office staff and delivery guys were helpful. Would recommend and buy from MCS again.
December 2, 2024
Reply from MCS Roofing
Good Morning Stephen, thank you very much for your 5 star review! We are pleased to hear you would feel confident in recommending us, thank you again.
Fantastic service and brilliant with…
Fantastic service and brilliant with deliveries would highly recommend
November 25, 2024
Reply from MCS Roofing
Hello Oliver, thank you very much for your lovely review. We are pleased to hear you're happy with service provided.
Staff very helpful and items close to…
Staff very helpful and items close to my vehicle for easy loading. Items also of great quality. Very pleased.
November 26, 2024
Reply from MCS Roofing
Hi Vaughan, its great to hear you're happy with your order, thank you very much.
excellent service
November 5, 2024
Reply from MCS Roofing
Good Morning Julie, thank you for taking the time to leave us a review!
Reply from MCS Roofing
Hi Lee, thank you very much for your 5 star review. It's great to hear you're happy with the products and delivery service provided!
Top firm
Top firm
Really easy to deal with.
Customer service was great.
Communication was great.
Everything delivered on time.
October 30, 2024
Reply from MCS Roofing
Good Afternoon, thank you very much your review! We are pleased to hear that you're happy with products and service provided.
Reply from MCS Roofing
Hi Stuart, thank you for taking the time to leave us a review, we really appreciate it!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.