I had been approved for MDG years ago but didn’t like the interest rate and weekly membership payments which you can wave but you lose your membership prices. I have noticed that for electronics... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's great to be able to access these things but the interest is extraordinarily high as is the cost of shipping. I mean stick in basic snail mail if it means I save three hundred dollars. Customer se... See more
Company replied
Overall the prices was smooth just slow several days later I’m just getting tracking number but it says they don’t have the package yet so they need to move things along faster
Company replied
Christmas gift shopping for teens is so much easier from this shop. Steps from choosing an item to purchase and shipping is simple enough. Payment options are great. I'm a happy customer.
Company replied
Company details
Information provided by various external sources
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in Canada. MDG.ca in-house financing credit program will suit anyone’s credit history, even...
Contact info
Old Capitol Trail 3422, 19808, Wilmington, United States
- mdg.com
3.8
Great
3K reviews
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company is a complete scam
This company is a complete scam. I do not recommend MDG at all. They make you waste your time, run your credit, and then come up with any excuse not to approve your loan. In my case, they asked for my Direct Deposit Form, which I downloaded directly from my bank, but they said it was “not acceptable because it could be modified.” The most ridiculous part is that they even connected directly to my bank account during the verification process. Now I honestly feel worried for having shared my personal information with them. Be careful—don’t trust this company.
October 22, 2025
Unprompted review
Reply from MDG
We’re very sorry to hear about your experience and understand your frustration, Ernesto! MDG takes privacy and security very seriously — all personal and banking information is handled through secure and encrypted systems. Our pre-approval and verification process sometimes requires additional documentation to meet regulatory and internal standards, to protect both our customers and the company. We understand that these steps can feel inconvenient, but they are in place to ensure a safe and accurate approval process. We appreciate your feedback and will continue working to make our process as clear and secure as possible.
Absolutely the worst company
Absolutely the worst company. They claimed I was preapproved, but after applying, I was denied without a valid reason. With a good monthly income, no outstanding debt, and a satisfactory credit score, I am perplexed by their decision. Unfortunately, they refused to provide a reason. In contrast, JP Financial approved my loan application within an hour. It is advisable to avoid MDG, as they are a huge waste of time
October 20, 2025
Unprompted review
Reply from MDG
Thank you for sharing your feedback! We’re truly sorry to hear about the frustration and disappointment you encountered during the application process. Please note that while pre-qualification can provide an initial indication of approval, final approval is contingent on a review of payment details and other factors, as outlined in our General Terms of Use. MDG reserves the right to decline an application if it does not meet the necessary criteria. We regret that we are unable to approve your request at this time. We appreciate your understanding and apologize for any inconvenience that this may have caused.
MDG is awesome
MDG is awesome! I got my son a ps5 for 24 dollar payments and we just ordered a new reclining sofa set at only 30 dollar payments. The process is super easy to get approved and start shopping away. After you place an order, they will call you just to verify a couple things like authorizing payment plans and confirming shipping address. After that, its done and you get your product. Customer service is incredible and super helpful!!! Not one single issue with anything and they're really fast at responding.. Nooo chat bots here people.. I will be using MDG from now on and I HIGHLY recommend using it as well. Yes, its pricey from interest and what not, BUT for 25 dollar payments, pshh.. I don't even notice the payments being taken out. 10/10 5 star for MDG!!!
November 3, 2024
Unprompted review
Reply from MDG
Thank you so much for this amazing review, Roberto! We’re thrilled to hear how happy you and your son are with your PS5 and new reclining sofa set. It’s great to know the process was smooth and our customer service team made everything easy. We truly appreciate your recommendation and your continued trust in MDG!
Reply from MDG
Thank you for your kind words, Alonzo! We’re glad to hear everything was on time and prompt. We truly appreciate your feedback and we're looking forward to hear from you again.
Don’t waste your time dealing with this…
Don’t waste your time dealing with this shady operation. I applied for a so called personal loan over 5 days ago and took them FOREVER to make a decision! It took so long that I thought my personal information was being scammed! After all of this so called pre approved I was denied after going round and round with this outfit! Do yourself a favor and look for a more reputable lender!
October 3, 2025
Unprompted review
Reply from MDG
Thank you for sharing your experience, Josh! We’re truly sorry to hear about the frustration and disappointment you encountered during the application process. We understand how concerning delays and lack of clarity can feel, and this is not the experience we aim to provide. Customer's pre-qualification is not considered a final approval decision. As defined in our General Terms of Use https://secure.mdg.com/content/?type=terms&, all orders placed must obtain preapproval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information in decision making process, before accepting any application. We regret that we are unable to approve your request at this time. For any further concerns, please contact us directly on 1-800-906-0976 ext. 357. We apologize for any inconvenience that this may have caused.
The verification process was tedious…
The verification process was tedious and after I thought I was verified I was not and no one called me to say anything. I called back only to be told the process was not complete. That was done and then I cannot see any movements on my order or received none confirmation of shipping or anything. The process takes too long. I will update after I receive the item
October 2, 2025
Unprompted review
Reply from MDG
Thank you for sharing your feedback! We sincerely apologize for the inconvenience and delays you experienced during the verification process. As an online only company, we must take precautions when lending to prospective customers as it is different from doing business physically in person. We may require additional verifications or information in decision making process, before accepting any application. The Verification process may take some time so we understand how frustrating it can be. Your comments are important to us as we always strive to improve. We truly appreciate your patience and look forward to making the rest of your experience smoother.
Worst Customer service and are liars
Worst Customer Service I've ever experienced, They are very misleading and lie to your face, and after you do everything they ask you to do they ask for more, multiple times. very untrustworth company
October 1, 2025
Unprompted review
Reply from MDG
We’re very sorry to hear about your experience and appreciate you sharing your feedback, Eric! We sincerely apologize if our service caused frustration or confusion — this is not the experience we want for our customers. Your concerns are important as we always strive to improve. If you’re willing, we’d like the opportunity to discuss your experience further. Please contact us at 1-800-906-0975 ext. 357.
The thing hi lover most is the fast deliveri
The thing hi lover. MOst.is the human
TOUCH!
THEY FoLLoW
All the proceding of the D
BUYING.
September 23, 2025
Unprompted review
Reply from MDG
Thank you for your kind words, Érik! We’re delighted to hear that you appreciate our fast delivery and the personal, human touch in our service. We always strive to ensure a smooth and transparent buying experience for all our customers. Your feedback is greatly appreciated!
I have had nothing but positive dealings with MDG
I have had previous dealings with MDG and always found them to be fair and transparent. The warranty program actually works, which is a pleasant surprise.
September 8, 2025
Unprompted review
Reply from MDG
Thank you for sharing your experience, Patrick! We’re thrilled to hear that our team has met your expectations and that you found our warranty program effective. Your feedback means a lot to us, and we look forward to continuing to provide fair and transparent service in all your future dealings with MDG.
Customer service and finance service
Customer service and finance services absolutely atrocious I asked to have my payment moved or split and get refused but when I was behind before they had absolutely no problem taking the extra I paid to get caught up plus unless you ask for a reply to the email you send them they don’t respond I will definitely not ever use them again after this experience
September 22, 2025
Unprompted review
Reply from MDG
We’re truly sorry to hear about your experience, Shelby! We understand how frustrating it must have been not to receive the support you needed. At MDG, our goal is always to provide support that meets our customers’ needs, and we regret that this wasn’t your experience. If you’re open to it, we’d like the opportunity to assist you further regarding this matter. Please reach out to our Finance Department directly on 1-800-906-0976 ext. 340.
Very tubular service something special…
September 23, 2025
Unprompted review
Reply from MDG
That’s such an awesome compliment, Jacqueline! Thank you for seeing our service as something special — we’ll keep working hard to make every experience with MDG just as amazing.
Great to do business with!
I have been shopping with MDG for a couple of years now, and they always make sure that I am happy and all of the products have been top shelf.
September 20, 2025
Unprompted review
Reply from MDG
Thank you for your continued trust and support, Daniel! We’re delighted to hear you’re happy with your MDG experience and that our products have met your expectations.
Reply from MDG
Thank you so much for your kind words! We’re thrilled you had a great experience and appreciate your feedback. We are looking forward to hear from you again.
My tv just went out like shit never…
My tv just went out like shit never buying nothing from msg again product s are like shit
September 19, 2025
Unprompted review
Reply from MDG
We’re very sorry to hear your TV isn’t working properly, Eric! We value your trust and are committed to ensuring you’re satisfied with your purchase. Please contact our Customer Care Team directly on 1-800-906-0975 ext. 370 so we can assist you further regarding this matter. Your satisfaction is very important to us.
They make my shopping experience
They make my shopping experience, super easy and super affordable. I can get the most trendiest things and not pay a lot upfront for me. That’s what I’m looking for both of my Xboxes went out needed a new one ASAP, but didn’t have the money. Mdg helped me get it.
September 15, 2025
Unprompted review
Reply from MDG
Thank you for sharing your experience, Angelika! We’re so glad we could make your shopping easy and affordable, and help you get your Xboxes when you needed them. It’s wonderful to know we could provide exactly what you were looking for!
They were very courteous and polite
They were very courteous and polite
September 13, 2025
Unprompted review
Reply from MDG
Thank you so much for your kind words, Laura-Ann! We’re delighted to hear that our team was courteous and polite—it’s always our goal to make every experience as pleasant as possible. We truly appreciate your feedback and look forward to serving you again!
It has been an excellent experience…
It has been an excellent experience with MDG. I applied for a personal loan, and they guided and supported me throughout the entire process.
I sent them all the documents they requested, and they were very quick and efficient in checking them.
Then the approval came, and they sent me the funds I requested.
Everything was done in less than four days. I highly recommend them.
One of the best online banking services I've ever used.
Thank you to Mr. Gordon Bogdanovic for all the follow-up and support, and to the man who called me for his excellent customer service.
September 16, 2025
Unprompted review
Reply from MDG
Thank you so much for your detailed review, Rodolfo! We’re thrilled to hear that your loan process was smooth and efficient, and that everything was completed so quickly. Your kind words about Mr. Gordon B and our customer service team mean a lot—we’ll be sure to share your appreciation with them. We’re grateful for your recommendation and look forward to being here for you again whenever you need us!
Easy process online felt very secure…
Easy process online felt very secure and confidential in every step
September 8, 2025
Unprompted review
Reply from MDG
Thank you for sharing your feedback, Gary! We’re so glad to hear that you found the online process easy, secure, and confidential. Your trust means a lot to us, and we look forward to assisting you again in the future.
Reply from MDG
Thank you for your feedback, Eleanor! We're glad you found our service fast and reliable. We appreciate your support!
Very nice employee with customer…
Very nice employee with customer service skills on the phone. Item ordered was quick to ship
September 3, 2025
Unprompted review
Reply from MDG
Thank you for your kind words, Betty! We're glad our team was able to provide great customer service and that your order shipped quickly. We appreciate your support!
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