MDhair Reviews 

5,395
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 3,765 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often noting significant improvements in hair health, reduced shedding, and new growth. Many praise the quality, ease of use, and pleasant feel of the shampoos and serums, highlighting their effectiveness and integration into daily routines. Customer service is frequently described as exceptional, with people appreciating prompt, helpful, and kind responses. However, some customers noted delivery concerns, with items sometimes taking a long time to arrive, being held up by customs, or arriving damaged. A few also found certain product components, like capsules or oils, had an unpleasant smell, caused stomach upset, or left hair greasy. Additionally, some reviewers did not experience expected results or found customer service unresponsive.

What people talk about most

Product

Customers generally report positive experiences with the products, noting that many items, such as the... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with how products make... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the products easy to use and... See more

Customer service

People report positive experiences with customer service, highlighting it as great, exceptional, and some of... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting quick and reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m giving 4 stars at this point as I have only been using these products for just under a month, and the pamphlet stated it would likely take a few months to see real results. I have noticed a small... See more

Company replied

Rated 4 out of 5 stars

I do think the system is working. I just wish the delivery system of the topical serum is in a different form. I prefer the foam delivery system as it adds volume and it doesn’t make my hair have a we... See more

Company replied

Rated 4 out of 5 stars

I’ve been using MDhair for about two weeks now, and so far, it’s been a really promising addition to my routine. While two weeks is obviously too early to see dramatic new hair growth, I have alread... See more

Company replied

Rated 4 out of 5 stars

Took a bit to get here, but when I got it the shampoo was damaged. I took a picture and emailed with the picture to Taylor from MDHair explained what happened. Immediate response and a replacement... See more

Company replied


Company details

  1. Hair Product Store

Written by the company

Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit. Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(5,395)

3,560 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

It's been 3 months

It's been 3 months, a slight decrease in hairfall but no hair growth observed. I will keep on using it as I don't see any harm, so I am still hopeful. Also, their response time to any query is very prompt.

July 19, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Sehar, thank you for sharing your honest experience and for staying committed to your hair care journey. We're encouraged to hear you've noticed a decrease in hair fall and truly appreciate your patience, as hair growth can take more time to become visible, and we're especially grateful for your kind words about our responsive support team. If you need any help along the way, just email us at support@mdhair.co.

Rated 5 out of 5 stars

Less hair fall and more hair growth

I've been using MDhair for just one month, and I'm genuinely impressed with the results so far. I was a little skeptical at first, but I've already noticed a significant reduction in my hair fall. Even more exciting, I can see lots of new baby hairs growing, which gives me confidence that the treatment is really working.

The personalized approach and easy-to-follow routine have made it simple to stay consistent. My hair already feels healthier and stronger, and I'm excited to see how much more improvement I'll have over the next few months.

So far, my experience with MDhair has been extremely positive, and I would definitely recommend it to anyone struggling with hair loss or thinning.

June 30, 2026
Unprompted review
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Reply from MDhair

Hi Ahin, thank you for sharing your wonderful experience! We're thrilled to hear you've already noticed less hair fall, new baby hair growth, and healthier, stronger hair after just one month, and your progress is truly encouraging. We’re happy to support you anytime at support@mdhair.co.

Rated 5 out of 5 stars

The products were received in a timely…

The products were received in a timely and were well packed. I have only washed my hair once since receiving them but I noticed that they don’t have a smell (great). And you don’t need to use a lot of product. My hair was left lovely and soft.

July 16, 2026
Unprompted review
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Reply from MDhair

Hi Lynda, thank you for your kind review! We're thrilled that your first experience with our products has been such a positive one, from the careful packaging to the gentle, fragrance-free formula and the soft results. Our team is happy to help! You can email us at support@mdhair.co.

Rated 2 out of 5 stars

It does not seem to be working

There does not seem to be any change in my hair loss. In fact it is looking worse.

July 19, 2026
Unprompted review
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Reply from MDhair

Hi Mrs King, thank you for sharing your honest thoughts with us. We're truly sorry that your results haven't been what you hoped for and that you're seeing increased hair loss, and we'd appreciate the opportunity to better understand your experience. If you’d like guidance or support, email us anytime at support@mdhair.co.

Rated 5 out of 5 stars

Using it for about 6 months

Using it for about 6 months
My hair is super soft
The shampoo lathers well and I’ve just ordered their conditioner as I’ve felt I’ve not needed it but thought I’d try it
I take the supplements and the drops for my scalp
The customer service is absolutely fantastic

July 18, 2026
Unprompted review
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Reply from MDhair

Hi Lynne, thank you so much for your wonderful feedback! We're thrilled to hear that after six months your hair feels super soft, you're enjoying the shampoo, and that our customer support has made your experience even more positive. If you ever need support, don’t hesitate to contact us at support@mdhair.co.

Rated 5 out of 5 stars

So far so good

July 18, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Riddle Master, we truly appreciate you taking the time to leave a review! It's wonderful to know your experience has been positive so far, and we're excited to support you as you work toward your hair goals. Whenever you need us, reach out at support@mdhair.co.

Rated 5 out of 5 stars

Great product and Support

It's early days but I'm liking the products and feel confident they will help my hair loss. I like the personal contact with the company it gives a sense o well being.

July 4, 2026
Unprompted review
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Reply from MDhair

Hi Carol, thank you so much for your wonderful feedback! We're delighted to hear you're enjoying the products and that our personalized support has given you confidence and peace of mind as you begin your hair care journey. If you ever need support, don’t hesitate to contact us at support@mdhair.co.

Rated 5 out of 5 stars

so far so good

July 10, 2026
Unprompted review
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Reply from MDhair

Hi Jerry, we truly appreciate you sharing your experience with us! It's wonderful to know your journey is off to a great start, and we're excited to be part of your progress every step of the way. Whenever you need us, reach out at support@mdhair.co.

Rated 4 out of 5 stars

Just started

Just started apply hair care products and so far nothing noticeable yet after being a week into it. The shampoo does lather better than other brands.

July 17, 2026
Unprompted review
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Reply from MDhair

Hi Matt,

Thank you for sharing your experience. We are glad to hear that you find the MDHair shampoo lathers better than other brands. Visible improvements with MDHair typically require consistent use over several months, so it is normal not to see noticeable changes after just one week. Your early feedback is encouraging, and we look forward to hearing more about your progress as you continue with the regimen.

For tailored guidance on maximizing your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 5 out of 5 stars

THIRD TIME LUCKY I've tried numan and sons and now im…

I've tried numan and sons and now im trying MD and so far the best results at first were numan then it stalled and sons were the same products but now using MD and their products are different and I must say the results so far are very favourable. The stall has niw started up again and I can only put this down to the new products from ND so yes go ahead and try as my results are looking good.

July 17, 2026
Unprompted review
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Reply from MDhair

Hi Gavin,

Thank you for sharing your journey. We are delighted to hear that after trying other brands, MDHair has provided you with favorable results and that your progress has restarted. It is encouraging to know that the products feel different and are making a positive impact for you. Visible improvements with MDHair typically require consistent use over several months, so your encouraging progress is right on track.

For tailored guidance on maintaining your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 4 out of 5 stars

I hve just started but a small patch on…

I hve just started but a small patch on my scalp is beggining to slowly regrow and it's been 3 months

July 17, 2026
Unprompted review
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Reply from MDhair

Hi Myrielle,

Thank you for sharing your experience. We are encouraged to hear that after three months you are already noticing regrowth in a small patch on your scalp. Visible improvements with MDHair typically require consistent use over several months, so your progress is a positive sign that the treatment is beginning to work. We are glad you are seeing these early changes and look forward to hearing more about your continued journey.

For tailored guidance on maintaining your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 5 out of 5 stars

The shampoo and conditioner give my…

The shampoo and conditioner give my hair more body than any other products I have ever tried. Absolutely love these.

July 17, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Deborah,

Thank you for sharing your experience. We are delighted to hear that the MDHair shampoo and conditioner are giving your hair more body than any other products you have tried. It is wonderful to know that you absolutely love them and that they are making such a positive difference for you. Feedback like yours inspires us, and we are glad the products are helping you feel confident and satisfied with your hair care routine.

For tailored guidance on maintaining your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 4 out of 5 stars

This company support team is very…

This company support team is very helpful and helped me with a issue i had with my package! Im already feeling a very small difference in my hair! Im excited to see how well this works out for me.

July 2, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Jordan,

Thank you for sharing your experience. We are glad to hear that our support team was able to assist you with your package issue and that you found them very helpful. It is encouraging to know you are already noticing a small difference in your hair after two weeks. Visible improvements with MDHair typically require consistent use over several months, so your early progress is a positive sign. We are excited to see how your journey continues and look forward to hearing more about your results.

For tailored guidance on maintaining your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 2 out of 5 stars

Shipping is the worst

Shipping is the worst. I am not receiving my products on time. I am going to miss several days this shipment as the products are not here. To early to see results

July 17, 2026
Unprompted review
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Reply from MDhair

Hi Josh, we're truly sorry to hear that your order hasn't arrived on time, and we completely understand how frustrating it is to miss days of your hair care routine because of the delay. We know consistency is important, and we appreciate your patience while you're still waiting to see results from the treatment. Please reach out to us at support@mdhair.co so we can look into your shipment and assist you further.

Rated 5 out of 5 stars

3 months in and the hair seems to be…

3 months in and the hair seems to be improving. Also perfect costumer service!

July 17, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Joshua,

Thank you for sharing your experience. We are delighted to hear that after three months you are already noticing improvements in your hair. Visible results with MDHair typically require consistent use over several months, so your encouraging progress is right on track. We are also thrilled that you found our customer service to be perfect, as providing excellent support is very important to us.

For tailored guidance on maintaining your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 5 out of 5 stars

Customer service has been amazing

Customer service has been amazing! I've only been using the products for about a week, but every item I've tried feels incredible. I'm already impressed with the quality and can't wait to see my results after 30 days. So far, I'm very happy with my experience!

July 9, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi,

We appreciate your feedback and are delighted to hear that you are already impressed with the quality of the products and the responsiveness of our customer service team. Visible improvements typically require consistent use over several months, so your encouraging early experience is a great sign. We look forward to hearing more about your results after 30 days.

For tailored guidance on maintaining your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 5 out of 5 stars

I've only tried the conditioner so far

I've only tried the conditioner so far. I'm waiting on the shampoo. There was an error in packing. They were prompt at correcting the mistake. However I do like it

July 14, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Jenni‑lyn,

We appreciate your feedback and are delighted to hear that you are enjoying the conditioner so far. We are also glad that the packing error was promptly corrected and that you found our support responsive. Visible improvements typically require consistent use over several months, so it is encouraging to know you are already pleased with the product.

For tailored guidance on maintaining your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 5 out of 5 stars

I shall continue using the products.

I am unable to identify if these products work well or even work at all ! The reason being it is impossible to know how my scalp would be if the products were not in use ! I can say that it is certainly as good as the previous Dr. provided drug of Propecia, but is significantly cheaper. Delivery is fast and reliable. Choice of products is good, and customer service is very responsive. I shall continue to use these products.

July 16, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Mike,

We appreciate your feedback and are delighted to hear that MDHair has provided a positive experience for you. It is encouraging to know that you find the products comparable to your previous treatment, with the added benefit of being more affordable. We are also glad to hear that delivery was fast, the product selection met your needs, and that our customer service has been responsive. Visible improvements typically require consistent use over several months, so your commitment to continuing the regimen is a great sign.

For tailored guidance on maintaining your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 5 out of 5 stars

I can already feel the difference in my…

I can already feel the difference in my hair in less than a month. The online responses with questions are timely and helpful. I highly recommend this product for women on GLP1!

July 16, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Paula,

We appreciate your feedback and are delighted to hear that you are already feeling a difference in your hair in less than a month. Visible improvements typically require consistent use over several months, so your encouraging early results are a great sign. We are also glad to know that our online responses have been timely and helpful.

For tailored guidance on maintaining your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 5 out of 5 stars

I have noticed less hair loss and am…

I have noticed less hair loss and am enjoying the products so far.

July 1, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Marsha, we're so happy to hear you've already noticed less hair loss and that you're enjoying the products so far. Your encouraging feedback means a great deal to us, and we hope your hair care journey continues to bring you even more visible results. If you ever need support, don’t hesitate to contact us at support@mdhair.co.

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