I’m giving 4 stars at this point as I have only been using these products for just under a month, and the pamphlet stated it would likely take a few months to see real results. I have noticed a small... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I do think the system is working. I just wish the delivery system of the topical serum is in a different form. I prefer the foam delivery system as it adds volume and it doesn’t make my hair have a we... See more
Company replied
I’ve been using MDhair for about two weeks now, and so far, it’s been a really promising addition to my routine. While two weeks is obviously too early to see dramatic new hair growth, I have alread... See more
Company replied
Took a bit to get here, but when I got it the shampoo was damaged. I took a picture and emailed with the picture to Taylor from MDHair explained what happened. Immediate response and a replacement... See more
Company replied
Company details
Written by the company
Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit. Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.
Contact info
548 Market St, #86774, 94104, San Francisco, United States
- support@mdhair.co
- mdhair.co
4.0
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our well water is the worst
Our well water is the worst. My husband, my son, and I immediately felt the difference with our MDhair filter. We are really pleased with the choice we made for healthier hair and skin.
May 25, 2026
Unprompted review
Reply from MDhair
Hi Kristi,
Thank you for sharing your feedback. We are delighted to hear that you, your husband, and your son immediately felt the difference with the MDHair filter. It is wonderful to know that the choice has already made such a positive impact on your hair and skin, and we are thrilled you are pleased with the results.
Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.
Do not use this company I did not…
Do not use this company I did not subscribe to another load of crap but got sent out ! Doubled in money customer service absolutely useless !
July 23, 2026
Unprompted review
Reply from MDhair
Hi there, we're truly sorry to hear about your experience and understand how frustrating this situation has been. We appreciate you sharing your feedback, and we'd like the opportunity to review your concerns regarding your order, subscription, and billing. Please reach out to us at support@mdhair.co, and we'll be happy to look into this for you.
First month and the hair shedding has…
First month and the hair shedding has slowed.
July 22, 2026
Unprompted review
Reply from MDhair
Hi Destiny,
Thank you for sharing your experience. We are glad to hear that after your first month with MDHair you have already noticed your hair shedding slowing down. This is an encouraging sign that the regimen is working well for you, and we look forward to seeing how your results continue to improve with consistent use.
We would love to help you maintain this momentum. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.
Reply from MDhair
Hi There,
Thank you for sharing your feedback. We are thrilled to hear that you find MDHair to be a great product. It is wonderful to know that it is making a positive difference for you, and we are excited to see how your journey continues.
For tailored guidance on maintaining your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
It was very good products just took a…
It was very good products just took a while to come
July 22, 2026
Unprompted review
Reply from MDhair
Hi Mansa,
Thank you for sharing your feedback. We are glad to hear that you find the MDHair products very good and that they are working well for you. We appreciate your patience with the delivery and are happy the products reached you safely.
Delivery timeframes are typically 7–14 days within the US and 14–21 days internationally. Please note that delivery lengths are managed by third‑party couriers and may be affected by customs, weather, or other external factors beyond our control. Tracking details are sent by email and may sometimes be found in your spam or junk folder. You can also access tracking information by logging back into your account. If your order is still within the delivery timeframe, we recommend reaching out directly to your assigned courier for updates. If the timeframe has already been exceeded, please contact our support team at support@mdhair.co so they can assist you further.
Waste of money
I have been taking the supplements, collagen, shampoo, conditioner, oil etc and it's not made the slightest bit of difference except to my bank balance!! What an absolute waste of money... why do I always fall for these scams 🙄
July 22, 2026
Unprompted review
Reply from MDhair
Hi Lisa, we're truly sorry to hear that your experience has been so disappointing, especially after your commitment to using multiple products and hoping for meaningful results. We understand how frustrating it is to invest both your time and money without seeing the improvement you were expecting, and we genuinely appreciate you sharing your honest feedback. Reach out to us at support@mdhair.co if you’d like further assistance.
Absolutely disgusting service items…
Absolutely disgusting service items arrived damaged and leaked everywhere contacted customer service and won’t do anything and will not confirm that no more payments will not be taken do not use they are scammers one star is too much for them and the product
July 22, 2026
Unprompted review
Reply from MDhair
Hi Jon, we're truly sorry to hear about your experience and understand how upsetting it must have been to receive damaged products. We appreciate you bringing this to our attention and would like the opportunity to review your concerns, including your subscription, and assist you further. Please reach out to us at support@mdhair.co, and we'll be happy to look into this for you.
Almost a month into using the product
Almost a month into using the product. So far I haven't seen much of a difference , but I'm going to give it a few months before I really make a decision.
July 21, 2026
Unprompted review
Reply from MDhair
Hi Christine, thank you for sharing your honest update with us. We truly appreciate your patience and commitment, as meaningful hair growth results often take time, and we're grateful you're giving your treatment the opportunity to work over the coming months. If you need any help along the way, just email us at support@mdhair.co.
New user of MD Health
I’ve only been using the products in my box for two weeks now. I have been very consistent. The shedding has not stopped just yet but it’s still early on. The serum leaves a shiny residue on the scalp. The collagen is great and I add to my coffee every morning. The peptide bond oil has a pleasant smell, but it does leave your hair looking a bit greasy. I look forward to leaving another review in a month with some positive results.
July 21, 2026
Unprompted review
Reply from MDhair
Hi Kimberly, thank you for sharing such a thoughtful and honest update on your journey with MDhair. We truly appreciate your consistency and detailed feedback, and we're glad you're enjoying the collagen and the scent of the peptide bond oil while remaining hopeful as you continue your routine, since meaningful hair growth results can take time. We look forward to hearing about your progress in the coming weeks, and if you need any help along the way, just email us at support@mdhair.co.
They are a total scam
They are a total scam. I ordered 3 months supply of premium regrowth kit, and got 3 months supply of a restore kit. They refuse to make it right, basically saying they sent what they THINK I need instead of sending what I actually ordered. Adding insult to injury, they said they will be happy to send some regrowth treatment with my next order, as if I will be placing an order again!!!
July 12, 2026
Unprompted review
Reply from MDhair
Hi Desere, we're sorry to hear that your experience did not meet your expectations, and we appreciate you bringing this to our attention. We understand how upsetting this situation must have been, and we'd like the opportunity to investigate your order and address your concerns. For any further assistance, please contact our team at support@mdhair.co, and we'll be glad to help.
Some of the best customer experience…
Some of the best customer experience I’ve ever received. Answered emails promptly, extremely kind and helpful. I would definitely recommend. Cant wait to try my product!
July 20, 2026
Unprompted review
Reply from MDhair
Hi Justin, thank you so much for your thoughtful and encouraging feedback. We're delighted to hear you had such a positive experience with our team, and it means a great deal to know our prompt support and care made a lasting impression before you've even started your treatment. We’re happy to support you anytime at support@mdhair.co.
A product that actually works!!
A product that actually works!! I was losing my hair so badly that I shaved my head down to a grade 1 all over but now I'm honestly considering growing it out longer than it was before!
July 21, 2026
Unprompted review
Reply from MDhair
Hi Kitty, your wonderful feedback truly made our day, and we're so grateful you shared your journey with us. Hearing that you've gone from shaving your hair to feeling excited about growing it longer is incredibly rewarding and inspiring. Our team is happy to help! You can email us at support@mdhair.co.
Haven't received my order
I still haven't received my order and I've been very patient. It has been well over a month.. Expected delivery date was end of June first of July
July 2, 2026
Unprompted review
Reply from MDhair
Hi Cordell,
Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand your frustration with the delay in receiving your order.
Delivery timeframes are typically 7–14 days within the US and 14–21 days internationally. Please note that delivery lengths are managed by third‑party couriers and may be affected by customs, weather, or other external factors beyond our control. Tracking details are sent by email and may sometimes be found in your spam or junk folder. You can also access tracking information by logging back into your account. If your order is still within the delivery timeframe, we recommend reaching out directly to your assigned courier for updates. If the timeframe has already been exceeded, please contact our support team at support@mdhair.co so they can assist you further.
We would love to help you resolve this delivery issue. Please reach out to our medical experts at support@mdhair.co for personalized assistance.
So far so good
So far so good. I particularly like taking only 1 pill daily.
Not sure about the Marine Collagen…as I haven’t used it..
July 20, 2026
Unprompted review
Reply from MDhair
Hi Michael,
Thank you for sharing your experience. We are glad to hear that you are enjoying the convenience of taking only one pill daily and that your journey with MDHair has been positive so far. It is perfectly fine to introduce additional products such as Marine Collagen at your own pace, and our team can provide guidance on how best to integrate them into your regimen if you decide to try them.
For tailored recommendations and support, our medical experts at support@mdhair.co are available to review your case and provide personalized guidance.
I have been using MD Hair for 1 year…
I have been using MD Hair for 1 year now. I’m 73 years old and want to stop losing hair and hopefully gain some back. I started with using the serum, shampoo and capsules which were formulated for Restore. I noticed after a few months my hair loss was getting better. Also my hair was showing signs of getting fuller. After about 6 months I didn’t notice too much regrowth. The team changed my protocol to regrow capsules and suggested using the minoxidil solution. I have been on this protocol for 5 months and my hair is visibly thicker and growing much faster. I used to get a haircut every 6-7 weeks, but now I can’t go longer than 4 weeks. Starting to see hair regrowth also! You have to stick with it and don’t get discouraged! Being 73 years old I would imagine it takes longer for regrowth as opposed to younger people. The team at MD Hair are great to work with! A positive experience overall!
July 20, 2026
Unprompted review
Reply from MDhair
Hi M. Sabatino,
Thank you for sharing your detailed journey with MDHair. We are encouraged to hear that after one year of consistent use you have experienced reduced hair loss, fuller hair, and now visible regrowth with the Regrow capsules and minoxidil solution. It is wonderful to know that your hair is growing faster and that you are seeing positive changes, even needing more frequent haircuts. We truly appreciate your recognition of our team, and we are glad they were able to support you with adjustments to your protocol.
Visible improvements with MDHair typically require consistent use over several months, and your progress is a great example of how persistence pays off. For tailored guidance on maintaining your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
I have been using this product for over…
I have been using this product for over a month, but unfortunately I haven't seen any benefits yet. In addition, money was deducted from my bank account, which was unexpected. I'm disappointed with my experience and would appreciate an explanation or a refund
June 12, 2026
Unprompted review
Reply from MDhair
Hi Rawand,
Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand your disappointment at not seeing benefits after the first month and your concern about the unexpected charge. MDHair operates on a subscription basis, and the details of the next charge amount and timing are clearly indicated near the payment button at checkout when ordering the trial kit. This ensures continuity of treatment, as visible improvements typically require consistent use over several months.
We would love to help you adjust your subscription and support you through this early stage. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.
I really enjoy the shower head!
July 13, 2026
Unprompted review
Reply from MDhair
Hi Braden,
Thank you for sharing your experience. We are delighted to hear that you are enjoying the MDHair shower head. It is wonderful to know that it has been a positive addition to your routine. Feedback like yours inspires us, and we are glad the product is making a difference for you.
For tailored guidance on maximizing your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
I am not happy that they send the…
I am not happy that they send the second order without me notifying them
I did not finish the first one but they charge my card
July 20, 2026
Unprompted review
Reply from MDhair
Hi Sousan,
Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand your concern about being charged for a second order before finishing the first. MDHair operates on a subscription basis, and this information is indicated near the payment button at checkout when ordering the trial kit. This ensures continuity of treatment, as visible improvements typically require consistent use over several months.
We would love to help you adjust your subscription to better fit your needs. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.
Worst customer service ever…
Worst customer service ever experienced. Predatory website which is a scam. Needs to be investigated by Better Business Bureau.
July 19, 2026
Unprompted review
Reply from MDhair
Hi Sara Grace, thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations, and we appreciate you bringing your concerns to our attention. If you'd like us to review your experience further, please reach out to us at support@mdhair.co.
I actually didn't expecte much of it
I actually didn't expecte much of it. However, I really glad that I tried the product out. I addore the complex that look into all aspects such as inner pills for health and outer products for sculp. Honestly, I combined it with additional products from other firms but I can see the result of these too. It is a good type to support another active components at the beggining of the course or between them.
Overall, I can see a huge impovement with my hair.
May 20, 2026
Unprompted review
Reply from MDhair
Hi Angelina,
Thank you for sharing your experience. We are delighted to hear that you are seeing a huge improvement in your hair and that the MDHair complex has exceeded your expectations. It is wonderful to know that you appreciate the holistic approach of combining inner supplements with outer scalp products, and that they are working well even alongside other items in your routine. Feedback like yours inspires us, and we are glad the products are making such a positive difference for you.
For tailored guidance on maintaining your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.