LifePoints Reviews 

I am sad to join the chorus here of people who have been shut down without warning and points confiscated due to poor "quality standards".

I completely do not accept this - I am a member of several other panels who have no problems with me nor issues with paying out. Of course they refuse to give any specific reason or evidence.

I have been interested to see an apparent divergence between the "main" Lifepoints site reviews on Trustpilot (which is mixed but mostly positive) and a couple of smaller ones; notably the UK and Italy. The latter are overwhelmingly negative and reflect my own experience. Likewise in Australia (where I live), local review sites are equally damning.

Are international sites run differently? Who knows. But in the meantime, I adding my voice to any potential Aussie users of Lifepoints - stay away. Check out our home-grown review sites and listen to everyone's experiences there, and don't let them take your time and money.

I Just wanted to say be careful on this site as after
being a member for 10 years
They decided i could not be any more i feel it could be ageist thing but they said i answered questions wrong .
They gave no warning so i still had points i would not want anyone to amount points like i did then get blocked
Its very hard to be told you are dis honest at 71 i felt humiliated just a warning 6 months ago this happened
Yvonne

I am disgusted with Life points. I have tried numerous times to redeem points which I have supplied my data and completed surveys which take time. I have tried numerous times and an error message flags up! I have sent countless messages for help along with screenshots but nothing from them. They then suspended my account and refuse to answer. I'm am absolutely raging and all I can say, don't use this company! Zero communication, take your data and information but refuse to reimburse or even solve the problem. I doubt even with this review they will do anything at all. Avoid at all costs! 😡

Stay well away from this bunch of thieving bastards. They steal all your personal information and completed surveys then don't pay you, hiding behind lame excuses about the standard of your responses and security reasons. They are scammers and I've reported them to the relevant agencies who assure me I'm far from the only one complaining about them while they look into their dodgy dealings. STAY AWAY, DON'T GIVE THEM YOUR CUSTOM. Stick to reputable survey sites such as Hey Piggy and Ipsos I Say, they are genuine and pay out.

Its a scam you ask them you are out!!
They think they are gods and can do anything whatever want,They are quite shameless your account is banned we offer our clients very high standards bla bla ..They just kick you out and they pay for positive reviews just go to telegram and all sort of dark places look life points is seeling its cake over there. Why to use app when you directly get paid for reviewing them positively.May be they also provide a script as well.

LifePoints is an absolute worst survey platform at this point. For the past seven months, I have been tremendously harassed with closed surveys, technical glitches, and surveys completely irrelevant to my profile. Instead of resolving the issues, they keep sending the same nonsense response—that they are still “investigating” and asking me to “keep my patience.”

From the past month or more, the situation has worsened drastically. Their corrupt system doesn’t even recognize my city, my state, or my age, and I keep getting screened out for no valid reason. Since last Saturday, I have been screened out from 7-8 surveys for absolutely no reason! Their system is a complete failure.

Their member support team is mostly silent, and when they do reply after multiple follow-ups, their responses are casual, dismissive, and completely useless. Here’s a perfect example:

On Saturday, I was doing a 100 LP survey that was running smoothly, but due to their own technical glitch, the survey suddenly stopped and got closed.

Today at 7:40 PM IST, their so-called “support” team gave a laughable response—to “clear my browser cache and retry” a survey that is already closed and inaccessible. Are they even serious?

LifePoints has become a mentally exhausting, frustrating experience. 90% or more of the surveys I receive are either already closed, have technical issues, or screen me out unfairly.

They CANNOT provide any real solutions and are destroying the user experience every single day. If you are considering joining LifePoints—DON’T. It’s a complete waste of time. Their system is broken, their support is useless, and they are making no effort to fix anything.

Avoid at all costs!

Updated Review on Trustpilot – LifePoints is Getting Worse!

After my last review, LifePoints responded with sweet words, pretending to care. But in reality, nothing has improved—things have only worsened drastically.

Now, 95% of the surveys I receive are either:
❌ Already closed before I can even start.
❌ Full of technical glitches that make it impossible to complete.
❌ Instant screen-outs without any valid reason, even when my profile perfectly matches.

On top of that, the number of surveys has dropped significantly, and the ones that do come are completely useless. The member support team remains just as careless, providing generic, copy-paste responses while deliberately ignoring the most critical issues.

This is no longer just bad service—it feels like a well-planned way to avoid giving rewards while wasting our time. If LifePoints really cared, they would have fixed these problems by now. But all they do is pretend to investigate while ignoring real concerns.

Enough with the excuses—it's clear LifePoints is not a trustworthy platform anymore!

And who is replying of my reviews mentioning himself/herself as "I" - who is it..all are very suspicious and hidden.
I am not mad or a child to write multiple reviews in trustpilot. Today also, you have sent me 2 surveys in which one survey suddenly closed while I was replying without doing any delay. And the another one is a closed survey of 100 points. I have kept my cool and patience from last 7 months or more - how much more time a human being can be cool enough. You are cleverly ignoring the vital points and most of your member support teams" replies are AI written while I expect to the point prompt response. Why don't your support team respond promptly? I can't forget one of the replies given by your team to clear browser and retry a survey which was closed 3 days earlier and it was a technical glitch from your side. What kind of dedication is this? Why don't have any seperate portal to update profile that all survey platforms have. Why don't you have 24*7 member support system? If I raise a query or to mail a query, I get the reply according to GMT time? Why I should wait 5-6 hours when I need an urgent help. You can't understand that your servers are heavily overloaded and a significant interlinking problem is there with your servers ( thatswhy showing server error 502 & 504 often)and your application and system are fully corrupted with bugs and technical glitches. Give me a single example of any reputed survey platforms who are being failed to resolve issues over 7 months or more. You can't because it's really an absurd . You have destroyed your reputation to a significant level and still argue with vague clarifications. And mention your ame in further reply you give so that I can address you in support system in my needs.
Again experienced a closed survey of 100 LPs yesterday and a survey with technical glitches just now. Fake survey platform with some idiots who have not any technical knowledge. Worst survey platform.

Worst app ever I am getting more and more surveys so is it my fault if i travel so much is it my fault that surveys filling is my hobby I am earning more points in it that's why they suspended my account for permanent by saying fake location and all irrelevant stuff they don't deserve even 1 star one more option should be there in ratings of 0 zero star they deserve it..

Thieves! Please stay away from this company. I have been a member for nearly 2 years and I experienced very bad customer service.

I tried to redeem my 1135 points and they told me to link my account to PayPal to redeem an e-gift card
When I told me them that I don't have PayPal they emailed me saying that my account has been suspended because it doesn't meet their standards.
They realized that after nearly 2 years!
The truth is that when they see that you are able to earn a lot of points and money, they don't like that and suspend your account for no reason.

Their replies are always authomated and they don't help at all.
Don't loose your time with this awful company!

Thieves!!!

Like so many others, I was scammed by this site. Never had any issues completing surveys and cashing out so I saved up my points to cash out for a larger amount. That's when I got a notification that I suddenly don't meet their quality standards and they're suspending my account and taking all of the rewards points I earned! They refuse to give a reason for their sudden issue with me (BECAUSE THERE IS NO REASON!). It really sucks when a company only has an issue when it's time to cash out. Listen to the MANY negative reviews about this company and stay away! Don't waste your precious time.

I'm so tire of LifePoints so I logged out and deleted the app because you never going to pay so keep the points which you're doing anyway. The same message: I must've violated the terms and conditions the reason I can't cash out. What LifePoints mean to say or should say they violated the terms and conditions the reason points can't be redeem. There are so many terms I want to use to describe LifePoints but it wouldn't be appropriate on this platform. Farewell to LifePoints not a legitimate app. SCAMMER!!!!

Very bad experience with LifePoints. I have invested my time and effort, yet failed to redeem my points. The investigation also delayed and failed to provide enough satisfactory reasons, yet my point was taken from me, and I cannot redeem it. The platform was good, yet my time and effort isn’t fairly compensated. I wouldn’t recommend it. It’s not fair especially when the specific reasons isn’t shared but automated reply of violation of terms and condition without actual pointing to the specific reason !!!!

This looks ok but it is a scam. Their only priority is their business client, not the members who fill out the surveys. They treat your poorly and react with a vague script or not at all. Do not give them your data.

Be aware that their customer "service" is a fluke, opening tickets will not resolve anything. Their con artists must be very proud.

Something is going on with this site. It all began on the September 20, 2024 when I got a confirmation order for a $15.00 Amazon reward. I contacted LIFEPOINTS on the 25th to let them know that my reward had not been received and they tell me it was...check my spam (I had already done this). ON THE SAME DAY, I get an email from them tell me that there was a problem with the reward and once I HAVE RESOLVED THIS ISSUE, it will be reissued. I wrote back....WHAT IS THE ISSUE? On the 26th, I get an email saying that the reward has been REsent.
On the 27th, I get another email saying that there was a technical issue. My points were returned and I need to redeem them AGAIN. I thought this problem was resolved, UNTIL I went to the site to RE-redeem my reward and the Amazon gift card is just gone. I contacted the same person asking what is going on and I haven't heard back and probably won't. There isn't enough money to be made on this site to continue going through this frustration. The surveys are fairly lengthy and you can spend alot of time on them, only to be told that you don't qualify...WHAT? ...After 15 minutes you tell me this. And then when you do get enough points to redeem, it takes the longest time to receive your reward ... if you are lucky enough to get it to be accepted. At first I absolutely loved this site, but it sure has gone downhill in the past 3-4 months.

This site used to be good. However it seems to have gone downhill over recent weeks. Today I had another experience which has become typical.
My home page showed 8 surveys, great I thought! I clicked into every one and of those 8 7 were closed. This happens every day and it used to be a rare thing.
The 8th I was accepted answered lots of questions and was then screened out- this also happens a lot lately. I am sure they still use the information gathered.
It's such a shame.
Just an update I logged into the site later that same day and had 11- yes 11 surveys! ALL were closed when I tried to access them.
I have had similar experiences in the intervening days including today. Something is not right!

Very disappointed last 7 months was good for little rewards then just stopped my account losing £60 worth of point for doing nothing wrong accusing of incomplete membership, inconsistency in profile, speeding through surveys, providing identical answers, false geographical location, multiple accounts and inappropriate language which I’ve not done any so I want the evidence and reasons of why, was going good as well very annoyed

One of the best sites for honest experience